How to recover data from Infortrend EonStor GS 4025B NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GS 4025B

Infortrend EonStor GS 4025B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GS 4025B.

How to recover data from NAS Infortrend EonStor GS 4025B

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can improper shutdown or unclean system reboots lead to data loss on NAS Infortrend EonStor GS 4025B devices?

Improper shutdown or unclean system reboots can potentially lead to data loss on any storage device, including the Infortrend EonStor GS 4025B NAS. When a system is not shut down properly, there is a risk of data corruption or incomplete write operations, which can result in data loss or file system errors.

To minimize the risk of data loss, it is recommended to follow proper shutdown procedures and ensure that all pending write operations are completed before rebooting the system. This can be done by safely shutting down all connected devices and allowing them to complete any ongoing data transfers or write operations.

Additionally, it is advisable to regularly back up important data to a separate storage location to mitigate the impact of any potential data loss events.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GS 4025B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 4025B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 4025B has 25 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GS 4025B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 4025B, feel free to leave a comment!
  • Beau Worboys
    Beau Worboys 3.09.2023 09:50 #
    Will data recovery from a NAS Infortrend EonStor GS 4025B device be successful if the device was damaged by water or fire?
    • Hetman Software
      Hetman Software 3.09.2023 09:59 #

      The success of data recovery from a water or fire-damaged NAS device like the Infortrend EonStor GS 4025B depends on the extent of the damage. In general, water and fire can cause severe damage to electronic devices, including hard drives and storage systems.

      Water damage can lead to corrosion and short circuits, while fire can cause melting, warping, or complete destruction of the hardware. If the damage is extensive, it may not be possible to recover the data.

      However, if the damage is relatively minor and the storage media remains intact, there is a possibility of successful data recovery. In such cases, it is crucial to immediately disconnect the device from power and avoid any further damage. It is recommended to seek professional data recovery services who specialize in handling water and fire-damaged devices.

      These specialists have the necessary expertise and equipment to safely recover data from damaged storage devices. They can assess the extent of the damage, repair or replace any faulty components, and attempt to retrieve the data using specialized techniques.

      It's important to note that the success of data recovery cannot be guaranteed, especially in severe cases of water or fire damage. It is always recommended to regularly back up your data to an off-site location to minimize the risk of permanent data loss in such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Infortrend EonStor GS 4025B that make it suitable for use as a website server?

    The Infortrend EonStor GS 4025B is a high-performance NAS (Network Attached Storage) solution that offers several key features and capabilities that make it suitable for use as a website server. Some of these features include:

    1. High storage capacity: The EonStor GS 4025B supports up to 24 drive bays, allowing for a large amount of storage capacity. This is important for hosting websites that require significant storage space for files, databases, and media content.
    2. Scalability: The NAS supports expansion units, allowing for easy scalability as your website's storage needs grow over time. This ensures that you can accommodate increasing amounts of data and traffic without the need for complex migrations or hardware replacements.
    3. High performance: The EonStor GS 4025B is designed for high-performance computing and supports multiple high-speed interfaces such as 10GbE and 25GbE. This enables fast data transfer rates, ensuring quick access to website files and databases.
    4. RAID support: The NAS supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60. This provides data protection and redundancy, minimizing the risk of data loss in case of drive failures.
    5. Snapshot and replication: The EonStor GS 4025B offers snapshot and replication capabilities, allowing you to create point-in-time copies of your website's data. This is useful for data backup, disaster recovery, and testing purposes.
    6. High availability: The NAS supports features like redundant power supplies and hot-swappable drives, ensuring high availability and minimizing downtime. This is crucial for websites that require continuous uptime and cannot afford significant periods of inaccessibility.
    7. Advanced data management: The NAS includes advanced data management features such as thin provisioning, deduplication, and compression. These features help optimize storage utilization and reduce overall storage costs.
    8. Security: The EonStor GS 4025B provides robust security features, including access control, encryption, and antivirus scanning. These features help protect your website's data from unauthorized access and malware threats.

    Overall, the Infortrend EonStor GS 4025B offers a combination of high storage capacity, scalability, performance, data protection, and advanced features that make it well-suited for use as a website server.

  • How does the NAS Infortrend EonStor GS 4025B ensure reliable and efficient performance as a website server, particularly in terms of data storage and access?

    The NAS Infortrend EonStor GS 4025B ensures reliable and efficient performance as a website server through several features and functionalities related to data storage and access. Here are some key aspects:

    1. High Availability: The EonStor GS 4025B is designed with redundant components such as power supplies, cooling fans, and controllers. This redundancy ensures that even if one component fails, the system can continue to operate without any interruption, ensuring high availability for website access.
    2. RAID Protection: The NAS supports various RAID levels (RAID 0, 1, 3, 5, 6, 10, 30, 50, 60) which provide data redundancy and protection against drive failures. This ensures that data stored on the NAS is safe and accessible even in the event of a disk failure.
    3. Snapshot Technology: The NAS utilizes snapshot technology to create point-in-time copies of data. This feature allows for quick and efficient data recovery in case of accidental deletion or data corruption. It also enables efficient data backup and replication processes.
    4. Scalability: The EonStor GS 4025B offers scalability options, allowing businesses to expand their storage capacity as their website's data requirements grow. It supports the addition of expansion enclosures, allowing for easy capacity expansion without disrupting ongoing operations.
    5. High Performance: The NAS is equipped with high-performance hardware components such as multi-core processors, ample memory, and high-speed connectivity options like 10GbE or 25GbE. These features ensure fast and efficient data access, allowing websites to deliver content quickly to users.
    6. Advanced Data Services: The NAS provides advanced data services like data deduplication, compression, and thin provisioning. These services optimize storage utilization, reduce storage costs, and improve overall performance.
    7. User-friendly Management: The NAS comes with a user-friendly management interface that allows administrators to easily configure and monitor the system. It provides comprehensive monitoring and reporting features, ensuring administrators can identify and address any performance or storage-related issues promptly.

    Overall, the NAS Infortrend EonStor GS 4025B ensures reliable and efficient performance as a website server by offering high availability, data protection, scalability, high performance, and advanced management features. These capabilities ensure smooth data storage and access, minimizing downtime and maximizing website performance.

  • Can you provide insights on the scalability and expandability options offered by the NAS Infortrend EonStor GS 4025B when used as a website server, and how it can accommodate the growing needs of a website over time?

    The Infortrend EonStor GS 4025B NAS offers several scalability and expandability options that can accommodate the growing needs of a website over time. Here are some insights:

    1. Storage Capacity: The EonStor GS 4025B supports up to 24 drive bays, allowing you to start with a smaller storage capacity and expand it as your website's data grows. You can begin with a few drives and gradually add more as needed, increasing the overall storage capacity of the NAS.
    2. Drive Types: The NAS supports various drive types, including SAS, NL-SAS, and SSD drives. This flexibility enables you to choose the appropriate drive types based on your website's performance and storage requirements. For example, you can use SSDs for faster data access or NL-SAS drives for cost-effective storage.
    3. RAID Configuration: The EonStor GS 4025B supports multiple RAID configurations, such as RAID 0, 1, 5, 6, 10, 50, and 60. By implementing RAID, you can enhance data protection and improve performance. As your website's data grows, you can reconfigure the RAID setup to accommodate the increased storage requirements and ensure data redundancy.
    4. Expansion Enclosures: In addition to the drive bays within the main unit, the NAS also supports expansion enclosures. This means you can connect additional drive enclosures to the EonStor GS 4025B, further increasing the storage capacity without needing to invest in a completely new system. This expandability allows you to seamlessly scale up your storage as your website's demands grow.
    5. High Availability: The EonStor GS 4025B supports high availability features such as redundant controllers, power supplies, and fans. These redundant components ensure system reliability and minimize downtime. As your website's traffic and criticality increase, having a high availability setup becomes crucial to handle the growing user base and maintain uninterrupted service.
    6. Performance Optimization: The NAS provides features like SSD caching, tiered storage, and automated storage tiering. These features optimize performance by intelligently managing data placement and prioritizing frequently accessed data. As your website's workload increases, these performance optimization features help ensure that your website remains responsive and can handle higher user demands.

    Overall, the Infortrend EonStor GS 4025B NAS offers scalability and expandability options through its drive bays, support for different drive types, RAID configurations, expansion enclosures, and high availability features. These capabilities allow you to accommodate the growing needs of your website over time, both in terms of storage capacity and performance requirements.

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