Data Recovery Software for NAS Infortrend EonStor GS 4025U: Choosing the Right Solution

Has your NAS Infortrend EonStor GS 4025U suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Data Recovery Software for NAS Infortrend EonStor GS 4025U: Choosing the Right Solution

Infortrend EonStor GS 4025U NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonStor GS 4025U. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Data Recovery Software for NAS Infortrend EonStor GS 4025U: Choosing the Right Solution

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

What is a NAS Infortrend EonStor GS 4025U (Network Attached Storage) device?

The Infortrend EonStor GS 4025U is a Network Attached Storage (NAS) device manufactured by Infortrend.

NAS is a type of storage device that is connected to a network and provides file-level data storage to multiple clients or users. It allows users to access and share data over a network, making it a convenient solution for small to large businesses or organizations.

The EonStor GS 4025U is a specific model of NAS device offered by Infortrend. It is designed for enterprise-level storage needs and offers high performance, scalability, and data protection features. It supports various storage protocols such as NFS, SMB/CIFS, iSCSI, and FTP, allowing it to integrate seamlessly into different network environments.

The device comes with multiple drive bays, allowing for the installation of multiple hard drives or solid-state drives (SSDs) to create a large storage pool. It also supports RAID configurations for data redundancy and protection against drive failures.

The EonStor GS 4025U is equipped with advanced features like snapshots, thin provisioning, and data deduplication to optimize storage efficiency and enhance data management. It also offers options for data replication and backup to ensure data availability and disaster recovery.

Overall, the Infortrend EonStor GS 4025U NAS device is a powerful and reliable storage solution that provides centralized data storage and management for businesses and organizations.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor GS 4025U can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor GS 4025U. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GS 4025U has 25 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonStor GS 4025U network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GS 4025U, feel free to leave a comment!
  • Alfred Speakes
    Alfred Speakes 3.09.2023 05:54 #
    Is it possible to recover data from a NAS Infortrend EonStor GS 4025U device that has undergone a factory reset or system restore?
    • Hetman Software
      Hetman Software 3.09.2023 06:59 #

      Recovering data from a NAS device that has undergone a factory reset or system restore can be challenging. When a factory reset or system restore is performed, it typically erases all the data on the device and restores it to its original state. This means that the data is no longer accessible through normal means.

      However, there are specialized data recovery services and software available that may be able to recover some or all of the data. These services use advanced techniques to attempt to recover the data from the device's storage media. It is important to note that the success of data recovery depends on various factors such as the extent of the reset, the storage media used in the device, and the condition of the data.

      If you need to recover data from a NAS device that has undergone a factory reset or system restore, it is recommended to contact a professional data recovery service. They can assess the situation and provide guidance on the possibility of data recovery and the best course of action.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps to connect to a NAS Infortrend EonStor GS 4025U?

    To connect to a NAS Infortrend EonStor GS 4025U, follow these steps:

    1. Connect the NAS to your network: Use an Ethernet cable to connect the NAS to your router or switch. Ensure that the NAS and the network device are powered on.
    2. Configure network settings: Access the NAS management interface through a web browser by typing in the NAS IP address. Login using the default username and password (usually admin/admin). Go to the network settings section and configure the IP address, subnet mask, gateway, and DNS settings according to your network requirements.
    3. Create user accounts: Set up user accounts on the NAS to manage access and permissions. This allows you to control who can connect to the NAS and access its shared folders. Create a username and password for each user and assign appropriate access rights.
    4. Create shared folders: Set up shared folders on the NAS to store and organize your data. Define permissions for each shared folder, specifying which users or groups can read, write, or modify the content.
    5. Set up protocols and services: Configure the protocols and services you want to use to access the NAS. Infortrend EonStor GS 4025U supports various protocols like SMB/CIFS, NFS, FTP, AFP, and iSCSI. Enable the protocols you need and adjust their settings as required.
    6. Connect to the NAS: Once the configuration is complete, you can connect to the NAS from your computer. Open the file explorer on your computer (Windows Explorer for Windows or Finder for macOS) and enter the NAS IP address or hostname in the address bar. Press Enter, and you should see the shared folders available for access.
    7. Access the shared folders: Double-click on the shared folder you want to access and enter the username and password you created earlier. You should now be able to view and manage the files and folders stored on the NAS.

    Note: The exact steps may vary slightly depending on the specific model and firmware version of the Infortrend EonStor GS 4025U NAS. It is recommended to refer to the user manual or consult the manufacturer's support documentation for detailed instructions.

  • What are the required network settings to establish a connection with the NAS Infortrend EonStor GS 4025U?

    To establish a connection with the NAS Infortrend EonStor GS 4025U, you need to configure the following network settings:

    1. IP Address: Assign a unique IP address to the NAS device. Make sure it is within the same subnet as your network.
    2. Subnet Mask: Set the subnet mask to match your network configuration. This ensures that the NAS can communicate with other devices on the same network.
    3. Default Gateway: Specify the IP address of the default gateway/router. This allows the NAS to access external networks and the internet.
    4. DNS Servers: Enter the IP addresses of the DNS servers provided by your internet service provider (ISP) or your internal DNS servers if you have any. This enables the NAS to resolve domain names to IP addresses.
    5. VLAN (if applicable): If you are using VLANs in your network, configure the appropriate VLAN settings on the NAS to ensure it is connected to the correct VLAN.
    6. Port Configuration: Set the appropriate port configuration, such as speed and duplex mode, to match your network infrastructure.

    Note: The exact steps to configure these settings may vary depending on the specific NAS model and firmware version. It is recommended to refer to the NAS manufacturer's documentation or consult their technical support for detailed instructions.

  • Are there any specific software or protocols that need to be used to connect to the NAS Infortrend EonStor GS 4025U?

    To connect to the NAS Infortrend EonStor GS 4025U, you can use various protocols and software depending on your requirements. Here are some common options:

    1. File Transfer Protocol (FTP): You can use any FTP client software like FileZilla, WinSCP, or Cyberduck to establish an FTP connection with the NAS.
    2. Network File System (NFS): If you are using a Unix or Linux-based system, you can connect to the NAS using NFS protocol. The operating system usually has built-in support for NFS.
    3. Server Message Block (SMB)/Common Internet File System (CIFS): SMB or CIFS is commonly used for file sharing in Windows environments. You can connect to the NAS using Windows Explorer or any other SMB/CIFS client software.
    4. iSCSI: If you want to connect to the NAS using block-level access, you can use the iSCSI protocol. You will need an iSCSI initiator software like Microsoft iSCSI Initiator (for Windows) or open-iscsi (for Linux).
    5. Web-based File Manager: Infortrend NAS devices often come with a web-based file manager interface that allows you to access and manage files through a web browser. You can use this interface to connect to the NAS without the need for any additional software.

    It's important to note that the specific protocols and software supported by the NAS may vary depending on the firmware version and configuration of the device. It's recommended to refer to the product documentation or contact Infortrend support for the most accurate and up-to-date information.