Choosing the Best Data Recovery Software for NAS Infortrend EonStor GSe 1012 Data: Essential Guide

Has your NAS Infortrend EonStor GSe 1012 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Choosing the Best Data Recovery Software for NAS Infortrend EonStor GSe 1012 Data: Essential Guide
Data Recovery Tool

Infortrend EonStor GSe 1012 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonStor GSe 1012. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Choosing the Best Data Recovery Software for NAS Infortrend EonStor GSe 1012 Data: Essential Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How can regular software updates and patches enhance the security and stability of NAS Infortrend EonStor GSe 1012 devices?

Regular software updates and patches can enhance the security and stability of NAS Infortrend EonStor GSe 1012 devices in the following ways:

  1. Security Fixes: Software updates and patches often include fixes for known security vulnerabilities. By regularly updating the software on your NAS device, you ensure that any security flaws are addressed, reducing the risk of unauthorized access or data breaches.
  2. Bug Fixes: Updates and patches also address any bugs or glitches in the software. These bugs can sometimes lead to stability issues, causing the device to crash or behave unexpectedly. By keeping the software up to date, you can ensure that any known bugs are fixed, improving the overall stability of the device.
  3. Performance Enhancements: Software updates often include performance improvements that can enhance the speed and efficiency of the NAS device. These updates can optimize resource allocation, improve data transfer speeds, and enhance overall system performance.
  4. Compatibility Updates: Updates and patches may also include compatibility updates to ensure that the NAS device works seamlessly with other hardware or software components. This can prevent any compatibility issues that may arise due to outdated software.
  5. New Features: In some cases, software updates may introduce new features or functionalities to the NAS device. These updates can enhance the overall user experience and provide additional capabilities that were not available in previous versions.

To benefit from these enhancements, it is recommended to regularly check for software updates and patches provided by Infortrend for the EonStor GSe 1012 devices. Implementing a regular update schedule and keeping the software up to date will help ensure the security, stability, and optimal performance of your NAS device.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor GSe 1012 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSe 1012. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSe 1012 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard

  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonStor GSe 1012 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSe 1012, feel free to leave a comment!
    Reply
  • Ricky Moore
    Ricky Moore 3.09.2023 12:48 #
    Can data recovery from a NAS Infortrend EonStor GSe 1012 device be done if the device is showing signs of overheating or cooling fan failure?
    Reply
    • Hetman Software
      Hetman Software 3.09.2023 12:59 #

      Data recovery from a NAS device can still be possible even if it is showing signs of overheating or cooling fan failure. However, it is important to address the overheating or fan failure issue first to prevent further damage to the device and the data stored on it.

      Here are some steps you can take:

      1. Shut down the NAS device: If you notice signs of overheating or fan failure, it is crucial to power off the device immediately to prevent any potential damage to the hardware or data.
      2. Check and clean the cooling fans: Open the NAS device and inspect the cooling fans. Clean them if there is any dust or debris buildup that might be causing the fan failure. Ensure that the fans are spinning properly and not obstructed.
      3. Replace faulty fans: If the cooling fans are not functioning correctly, you may need to replace them. Contact the manufacturer or a professional technician to obtain the appropriate replacement fans.
      4. Improve ventilation: Ensure that the NAS device is placed in a well-ventilated area. Make sure there is enough space around the device for proper airflow. Consider using additional cooling solutions, such as external fans or cooling pads, to help regulate the temperature.
      5. Consult a professional data recovery service: If the overheating or cooling fan failure has caused data loss or if you are unable to resolve the issue yourself, it is recommended to consult a professional data recovery service. They have the expertise and specialized tools to recover data from faulty NAS devices.

      Remember, data recovery should only be attempted after addressing the hardware issues to avoid further damage. Always back up your data regularly to prevent potential data loss in the future.

      Reply
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to connect the NAS Infortrend EonStor GSe 1012 to a router?

    To connect the NAS Infortrend EonStor GSe 1012 to a router, you can follow these necessary steps:

    1. Power off the NAS and the router before starting the connection process.
    2. Locate the Ethernet ports on both the NAS and the router. The NAS should have multiple Ethernet ports, while the router will have at least one.
    3. Take an Ethernet cable and connect one end to an available Ethernet port on the NAS. Repeat this step if you have multiple Ethernet ports on the NAS that you want to use for connection.
    4. Take the other end of the Ethernet cable and connect it to an available Ethernet port on the router. If you have multiple Ethernet ports on the router, choose any available port.
    5. Ensure that the Ethernet cable is securely plugged into both the NAS and the router.
    6. Power on the router and wait for it to fully boot up.
    7. Power on the NAS and wait for it to fully boot up as well. This process may take a few minutes.
    8. Once both devices are powered on and connected, they should automatically establish a network connection.
    9. To verify the connection, you can check the router's interface or use a computer connected to the same network to access the NAS's management interface.
    10. You may need to configure the network settings on the NAS, such as assigning a static IP address or enabling DHCP, depending on your network setup. Refer to the NAS's user manual for specific instructions on configuring network settings.

    By following these steps, you should be able to successfully connect the NAS Infortrend EonStor GSe 1012 to a router and access it over the network.

  • What are the recommended network settings for connecting the NAS Infortrend EonStor GSe 1012 to a router?

    To connect the NAS Infortrend EonStor GSe 1012 to a router, the recommended network settings are as follows:

    1. IP Address: Set a static IP address for the NAS within the same subnet as your router. For example, if your router's IP address is 192.168.1.1, you can set the NAS IP address as 192.168.1.2.
    2. Subnet Mask: Set the subnet mask to match your router's subnet mask. Typically, it is set to 255.255.255.0.
    3. Gateway: Set the gateway IP address as your router's IP address. This is usually the IP address of your router itself, such as 192.168.1.1.
    4. DNS: Set the DNS server IP addresses provided by your internet service provider (ISP) or use public DNS servers like Google DNS (8.8.8.8 and 8.8.4.4).
    5. Network Mode: Choose the appropriate network mode based on your network setup. Common options include DHCP (Dynamic Host Configuration Protocol) or static IP mode.
    6. MTU (Maximum Transmission Unit): Set the MTU value to the default value of 1500 unless specifically instructed by your ISP or network administrator.
    7. Network Speed: Set the network speed to Auto-Negotiation or manually select the appropriate speed (e.g., 1000 Mbps for Gigabit Ethernet).

    These settings may vary slightly depending on your specific network configuration and requirements. It is recommended to consult the NAS manual or contact Infortrend support for detailed instructions specific to your model.

  • Are there any specific considerations or configurations required when connecting the NAS Infortrend EonStor GSe 1012 to a router for optimal performance and security?

    When connecting the NAS Infortrend EonStor GSe 1012 to a router for optimal performance and security, there are a few considerations and configurations to keep in mind:

    1. Network Speed: Ensure that both the NAS and the router support Gigabit Ethernet or higher to achieve maximum transfer speeds.
    2. VLAN Configuration: If you want to segregate the NAS traffic from the rest of the network, you can configure a Virtual Local Area Network (VLAN) on the router and assign the NAS to a specific VLAN.
    3. Port Forwarding: If you need to access the NAS remotely over the internet, you may need to configure port forwarding on the router to allow incoming connections to the NAS's IP address and specific ports.
    4. Firewall Configuration: Configure the router's firewall to restrict incoming and outgoing traffic to the NAS, allowing only the necessary protocols and ports for the NAS services you intend to use.
    5. DHCP or Static IP: Decide whether to assign a static IP address to the NAS or use DHCP to obtain an IP address automatically. Using a static IP can simplify management, especially for remote access.
    6. Access Control: Set up strong and unique usernames and passwords for accessing the NAS, and consider enabling features like two-factor authentication or IP-based access control lists (ACLs) to enhance security.
    7. Firmware Updates: Regularly check for firmware updates for both the NAS and the router to ensure you have the latest security patches and performance improvements.
    8. Backup and Redundancy: Implement a backup strategy to protect your data and consider setting up RAID or other redundancy mechanisms on the NAS to guard against drive failures.
    9. Encryption: If you require additional security, you can enable encryption on the NAS to protect data at rest.

    It's important to consult the user manual or contact Infortrend support for specific instructions and recommendations tailored to your NAS model.
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