How to Choose Data Recovery Software for Recovering NAS Infortrend EonStor GSe 3012 Data: Essential Guide

Has your NAS Infortrend EonStor GSe 3012 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Choose Data Recovery Software for Recovering NAS Infortrend EonStor GSe 3012 Data: Essential Guide
Data Recovery Tool

Infortrend EonStor GSe 3012 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an EonStor GSe 3012. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Choose Data Recovery Software for Recovering NAS Infortrend EonStor GSe 3012 Data: Essential Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can a failed RAID rebuild process lead to data loss on NAS Infortrend EonStor GSe 3012 devices?

Yes, a failed RAID rebuild process can potentially lead to data loss on NAS Infortrend EonStor GSe 3012 devices. During a RAID rebuild, the system attempts to reconstruct the data on a failed or replaced drive by using the data from the remaining drives in the RAID array. If the rebuild process encounters errors or is interrupted, it may result in incomplete or corrupted data, leading to potential data loss. It is crucial to ensure that the RAID rebuild process is closely monitored and any issues are addressed promptly to minimize the risk of data loss.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor GSe 3012 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSe 3012. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSe 3012 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard

  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend EonStor GSe 3012 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSe 3012, feel free to leave a comment!
    Reply
  • Willy Coaker
    Willy Coaker 3.09.2023 10:51 #
    Can data recovery from NAS Infortrend EonStor GSe 3012 be done by individuals or is professional assistance necessary?
    Reply
    • Hetman Software
      Hetman Software 3.09.2023 11:00 #

      Data recovery from a NAS (Network Attached Storage) device like the Infortrend EonStor GSe 3012 can be a complex and challenging task. It typically requires specialized knowledge, tools, and expertise in data recovery techniques.

      While some individuals with technical skills and experience in data recovery may be able to attempt the process themselves, it is generally recommended to seek professional assistance for NAS data recovery. Professional data recovery services have the necessary equipment, cleanroom facilities, and expertise to handle complex cases and maximize the chances of successful recovery.

      Attempting data recovery without proper knowledge and experience can potentially worsen the situation and lead to permanent data loss. It is advisable to consult with a professional data recovery service for NAS data recovery to ensure the best possible outcome.

      Reply
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What cloud services are compatible with the NAS Infortrend EonStor GSe 3012 for copying data?

    The NAS Infortrend EonStor GSe 3012 is compatible with various cloud services for copying data. Some popular cloud services that can be used with this NAS device include:

    1. Amazon S3: Infortrend EonStor GSe 3012 supports Amazon S3 cloud storage, allowing you to easily copy data to and from Amazon's cloud.
    2. Microsoft Azure: This NAS device is also compatible with Microsoft Azure cloud storage, enabling seamless data transfer to and from Azure.
    3. Google Cloud Storage: Infortrend EonStor GSe 3012 can integrate with Google Cloud Storage, allowing you to copy data to and from Google's cloud platform.
    4. Dropbox: You can use the NAS device to directly copy data to and from your Dropbox account, providing easy access and backup of your files.
    5. OneDrive: Infortrend EonStor GSe 3012 is compatible with Microsoft's OneDrive cloud storage, enabling data synchronization and backup.
    6. OpenStack Swift: This NAS device supports OpenStack Swift, an open-source cloud storage platform, allowing you to copy data to and from Swift-compatible cloud providers.

    It's important to note that the compatibility and integration options may vary depending on the specific firmware version and configuration of your NAS device. It is always recommended to consult the official documentation or contact Infortrend support for the most up-to-date information on cloud service compatibility.

  • What are the steps involved in setting up and configuring the NAS Infortrend EonStor GSe 3012 to copy data to a cloud service?

    To set up and configure the NAS Infortrend EonStor GSe 3012 to copy data to a cloud service, you can follow these steps:

    1. Connect the NAS to your network: Ensure that the NAS is properly connected to your network using an Ethernet cable.
    2. Access the NAS web interface: Open a web browser on a computer connected to the same network as the NAS and enter the NAS IP address in the address bar. This will allow you to access the NAS web interface.
    3. Log in to the NAS web interface: Enter the appropriate username and password to log in to the NAS web interface. If you haven't set up any credentials yet, check the user manual for default login details.
    4. Configure network settings: Once logged in, navigate to the network settings section of the NAS web interface. Configure the IP address, subnet mask, gateway, and DNS settings according to your network requirements.
    5. Create a storage pool: In the NAS web interface, create a storage pool using the available hard drives. This will allow you to allocate storage space for your data.
    6. Create a volume: After creating the storage pool, create a volume within it. A volume represents a logical partition of the storage pool and will be used to store your data.
    7. Enable cloud service integration: In the NAS web interface, navigate to the cloud service integration section. Enable the cloud service integration feature and select the cloud service provider you want to use.
    8. Configure cloud service settings: Enter the necessary credentials and settings for your chosen cloud service provider. This may include the cloud storage account details, authentication tokens, and other relevant information.
    9. Set up data replication: Once the cloud service integration is enabled, configure data replication settings. Specify the folders or files you want to replicate to the cloud service and set the replication schedule, frequency, and other options.
    10. Start data replication: Save the configuration settings and start the data replication process. The NAS will now copy the specified data to the cloud service according to the defined schedule.
    11. Monitor and manage replication: Monitor the replication process through the NAS web interface. You can view the replication status, progress, and any errors or warnings that may occur. Additionally, you can manage and modify the replication settings as needed.

    Note: The specific steps may vary slightly depending on the firmware version and configuration options available in your NAS model. It is recommended to refer to the user manual or documentation provided by Infortrend for detailed instructions specific to your NAS model.

  • Are there any limitations or considerations to keep in mind when copying data from the NAS Infortrend EonStor GSe 3012 to cloud services, such as data transfer speed or storage capacity restrictions?

    When copying data from the NAS Infortrend EonStor GSe 3012 to cloud services, there are certain limitations and considerations to keep in mind. Some of these include:

    1. Data Transfer Speed: The speed of data transfer from the NAS to the cloud service can be limited by factors such as the internet connection speed and the cloud service provider's infrastructure. It is important to consider the available bandwidth and plan accordingly to ensure efficient data transfer.
    2. Storage Capacity Restrictions: Cloud services often have storage capacity restrictions based on the subscription plan or pricing tier. It is essential to check the storage capacity limitations of the cloud service provider and ensure that sufficient storage space is available for copying the data from the NAS.
    3. Cost Considerations: Cloud services may charge for data transfer and storage, which can vary depending on the amount of data being transferred and stored. It is important to understand the pricing structure of the cloud service provider and calculate the potential costs involved in copying data from the NAS to the cloud.
    4. Network Reliability: The reliability and stability of the network connection between the NAS and the cloud service can impact the data transfer process. Any network interruptions or connectivity issues can affect the transfer speed and may require retransmission of data.
    5. Data Security: When copying data from the NAS to the cloud, it is crucial to ensure the security of the data during transit. Encryption protocols and secure connections should be used to protect sensitive information from unauthorized access or interception.
    6. Compatibility and Integration: Ensure that the cloud service you choose is compatible with the NAS Infortrend EonStor GSe 3012 and supports the required protocols for data transfer. Check for any integration challenges or limitations that may arise while connecting the NAS to the cloud service.

    By considering these limitations and taking necessary precautions, you can ensure a smooth and efficient data transfer process from the NAS to cloud services.
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