How to recover data from Infortrend EonStor GSe 3024 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GSe 3024

Infortrend EonStor GSe 3024 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GSe 3024.

How to recover data from NAS Infortrend EonStor GSe 3024

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What is a NAS Infortrend EonStor GSe 3024 (Network Attached Storage) device?

The Infortrend EonStor GSe 3024 is a Network Attached Storage (NAS) device manufactured by Infortrend. NAS is a file-level data storage device that provides storage and access to data over a computer network. It is designed to be easily accessible by multiple users and can be connected to a local area network (LAN) or a wide area network (WAN).

The EonStor GSe 3024 is a specific model of NAS device offered by Infortrend. It is designed for small to medium-sized businesses and offers a range of storage capacities and features. It typically includes multiple hard drives or solid-state drives (SSDs) for data storage, as well as various connectivity options such as Ethernet ports for network access.

The EonStor GSe 3024 NAS device is often used for centralized file sharing, data backup, and data protection purposes. It provides a reliable and scalable storage solution for businesses that require efficient data management and access across their network.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GSe 3024 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSe 3024. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSe 3024 has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GSe 3024 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSe 3024, feel free to leave a comment!
  • Tazewell Truman
    Tazewell Truman 3.09.2023 15:45 #
    Is it possible to recover data from a physically damaged NAS Infortrend EonStor GSe 3024 device?
    • Hetman Software
      Hetman Software 3.09.2023 16:00 #

      It is possible to recover data from a physically damaged NAS device like the Infortrend EonStor GSe 3024, but it depends on the extent of the damage. If the physical damage is limited to the casing or external components, it may be possible to recover the data by removing the hard drives from the device and connecting them to a different system for data recovery.

      However, if the physical damage extends to the internal components or the hard drives themselves, the data recovery process becomes more challenging. In such cases, it is recommended to seek professional data recovery services from a reputable company that specializes in NAS recovery. These experts have specialized tools and techniques to recover data from physically damaged devices.

      It is important to note that data recovery from physically damaged devices can be expensive and success cannot be guaranteed. Therefore, it is always recommended to have regular backups of important data to avoid such situations.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps and requirements for copying data from the NAS Infortrend EonStor GSe 3024 to cloud services?

    To copy data from the NAS Infortrend EonStor GSe 3024 to cloud services, you need to follow these necessary steps and meet certain requirements:

    1. Determine the cloud service provider: Choose a cloud service provider that suits your needs and offers compatible storage options. Some popular choices include Amazon S3, Microsoft Azure, Google Cloud Storage, and Dropbox.
    2. Set up the cloud storage account: Create an account with the chosen cloud service provider and set up the necessary storage space. Ensure that you have sufficient storage capacity to accommodate the data from the NAS.
    3. Establish network connectivity: Ensure that the NAS Infortrend EonStor GSe 3024 is connected to the internet and has network connectivity to access the cloud services. Configure the network settings, including IP address, subnet mask, gateway, and DNS, if required.
    4. Install cloud storage software: Check if the NAS supports any specific software or applications for cloud storage integration. If available, install the required software on the NAS to enable seamless data transfer between the NAS and the cloud service provider.
    5. Configure cloud storage settings: Access the NAS management interface and navigate to the cloud storage settings. Configure the cloud service provider details, including account credentials, endpoint URLs, and access keys. This step may vary depending on the NAS model and firmware version.
    6. Select data for transfer: Determine the data you want to copy to the cloud storage. You can choose specific folders or files, or opt for a complete backup of the NAS data. Consider any data transfer limitations or restrictions imposed by the cloud service provider.
    7. Initiate data transfer: Start the data transfer process from the NAS to the cloud storage. This can usually be done through the NAS management interface by selecting the desired data and choosing the cloud storage option. The NAS will begin transferring the data over the network to the cloud service provider.
    8. Monitor and verify transfer progress: Keep an eye on the transfer progress to ensure that the data is successfully copied to the cloud storage. Monitor any error messages or warnings that may appear during the transfer process and take appropriate actions if required.
    9. Validate data integrity: Once the transfer is complete, verify the integrity of the transferred data in the cloud storage. Perform checks to ensure that the data is intact and accessible as expected.

    It's important to note that the specific steps and requirements may vary depending on the NAS model, firmware version, and the cloud service provider chosen. It is recommended to refer to the NAS manufacturer's documentation and the cloud service provider's guidelines for detailed instructions tailored to your specific setup.

  • Which cloud services are compatible with the NAS Infortrend EonStor GSe 3024 for data copying, and what are the advantages and disadvantages of each?

    The Infortrend EonStor GSe 3024 NAS is compatible with several cloud services for data copying. Some of the popular cloud services that can be used with this NAS include:

    1. Amazon S3: Amazon Simple Storage Service (S3) is a scalable cloud storage service offered by Amazon Web Services (AWS). It provides secure and durable object storage, and it can be easily integrated with the Infortrend NAS for data copying. The advantages of using Amazon S3 include high durability, scalability, and global availability. However, the disadvantages include potential costs for data transfer and storage.
    2. Microsoft Azure Blob Storage: Azure Blob Storage is a cloud-based object storage solution provided by Microsoft Azure. It offers secure and scalable storage for unstructured data. It can be integrated with the Infortrend NAS for data copying. The advantages of Azure Blob Storage include global availability, scalability, and integration with other Azure services. However, the disadvantages include potential costs for data transfer and storage.
    3. Google Cloud Storage: Google Cloud Storage is a scalable and highly available object storage service offered by Google Cloud Platform. It provides secure and durable storage for any type of data. It can be integrated with the Infortrend NAS for data copying. The advantages of Google Cloud Storage include high durability, scalability, and integration with other Google Cloud services. However, the disadvantages include potential costs for data transfer and storage.
    4. Backblaze B2: Backblaze B2 is a cost-effective cloud storage service provided by Backblaze. It offers scalable and reliable cloud storage for various use cases. It can be integrated with the Infortrend NAS for data copying. The advantages of Backblaze B2 include low-cost storage, scalability, and ease of use. However, the disadvantages include potential costs for data transfer and limited integration options compared to other major cloud providers.

    Each cloud service has its own advantages and disadvantages, and the choice depends on factors such as cost, scalability, integration requirements, and specific use cases. It is recommended to evaluate the features and pricing of each service to determine the best fit for your requirements.

  • How can data integrity and security be ensured during the process of copying data from the NAS Infortrend EonStor GSe 3024 to cloud services?

    To ensure data integrity and security when copying data from the NAS Infortrend EonStor GSe 3024 to cloud services, you can follow these steps:

    1. Use Secure Connection: Ensure that the connection between the NAS and the cloud services is encrypted using secure protocols such as HTTPS or SFTP. This prevents unauthorized access and data interception during transit.
    2. Implement Access Controls: Set up access controls and permissions on the NAS and cloud services to restrict who can copy data and who can access it in the cloud. This ensures that only authorized individuals have the necessary privileges.
    3. Encrypt Data: Encrypt the data before transferring it to the cloud. This ensures that even if the data is somehow compromised, it will be unreadable without the encryption key.
    4. Use Data Transfer Protocols: Choose reliable and secure data transfer protocols like FTPS or SCP to copy the data. These protocols provide encryption and authentication mechanisms to protect data during transfer.
    5. Implement Data Verification: Use checksums or hash functions to verify the integrity of the data during the copying process. This ensures that the data transferred to the cloud is identical to the original data on the NAS.
    6. Enable Two-Factor Authentication: Implement two-factor authentication for accessing the NAS and cloud services. This adds an extra layer of security by requiring users to provide two forms of identification, such as a password and a unique code sent to their mobile device.
    7. Regularly Update and Patch: Keep the NAS firmware, cloud service software, and any associated applications up to date with the latest security patches. This helps to mitigate any known vulnerabilities that could be exploited by attackers.
    8. Regularly Monitor and Audit: Monitor the data transfer process and regularly audit access logs to identify any suspicious activities or unauthorized access attempts. This allows you to take immediate action in case of any security breaches.
    9. Backup Data: Maintain regular backups of the data on the NAS and store them separately from the primary storage and cloud services. This ensures that even if the primary data is compromised, you can recover it from the backups.
    10. Use a Trusted Cloud Service Provider: Choose a reputable and trusted cloud service provider that has robust security measures in place. Research their security practices, certifications, and data protection policies before selecting them for data storage and transfer.

    By following these steps, you can significantly enhance data integrity and security when copying data from the NAS Infortrend EonStor GSe 3024 to cloud services.

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