How to recover data from Infortrend EonStor GSe Pro 1008 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Infortrend EonStor GSe Pro 1008

Infortrend EonStor GSe Pro 1008 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GSe Pro 1008.

How to recover data from NAS Infortrend EonStor GSe Pro 1008

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can malware or ransomware attacks lead to data loss in NAS Infortrend EonStor GSe Pro 1008 devices?

Yes, malware or ransomware attacks can potentially lead to data loss in NAS (Network Attached Storage) devices such as the Infortrend EonStor GSe Pro 1008. NAS devices are not immune to cyber threats, and if these devices are infected with malware or targeted by ransomware, they can encrypt or corrupt the stored data, making it inaccessible or permanently lost.

To mitigate the risk of data loss, it is crucial to implement robust security measures such as regularly updating the NAS firmware, enabling firewalls, using strong passwords, and implementing access controls. Additionally, maintaining regular backups of the data stored on the NAS device is essential to ensure that data can be restored in case of an attack or data loss event.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GSe Pro 1008 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSe Pro 1008. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSe Pro 1008 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GSe Pro 1008 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSe Pro 1008, feel free to leave a comment!
  • Dana Brown
    Dana Brown 3.09.2023 17:45 #
    Are there any specific techniques used in data recovery from NAS Infortrend EonStor GSe Pro 1008 devices with RAID configurations?
    • Hetman Software
      Hetman Software 3.09.2023 18:00 #

      Yes, there are specific techniques used in data recovery from NAS Infortrend EonStor GSe Pro 1008 devices with RAID configurations. Here are some common techniques:

      1. RAID Analysis: The first step is to analyze the RAID configuration and understand the layout of the data across the drives. This involves identifying the RAID level (such as RAID 0, RAID 1, RAID 5, etc.), the number of drives, and their order.
      2. Drive Imaging: Once the RAID configuration is understood, the data recovery process typically involves creating disk images of the individual drives in the RAID array. This ensures that the original data remains intact and can be recovered without further damage.
      3. Rebuild or Reconstruction: In some cases, if a drive in the RAID array has failed, it may be necessary to rebuild or reconstruct the RAID array. This involves replacing the failed drive with a new one and rebuilding the data across the remaining drives.
      4. Data Extraction: After the RAID array is reconstructed, the data recovery specialist can extract the data from the disk images. This may involve repairing any file system errors, locating and reconstructing file structures, and recovering the actual data files.
      5. Verification and Integrity Checks: Once the data is recovered, it is important to verify its integrity and ensure that it is complete and usable. This involves performing checks and tests to ensure that the recovered data is accurate and free from errors.

      It is important to note that data recovery from NAS devices with RAID configurations can be a complex and time-consuming process. It is recommended to seek the assistance of professional data recovery services with experience in handling Infortrend EonStor GSe Pro 1008 devices and RAID arrays.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and capabilities of the NAS Infortrend EonStor GSe Pro 1008 that make it suitable for use as an email server?

    The NAS Infortrend EonStor GSe Pro 1008 has several key features and capabilities that make it suitable for use as an email server:

    1. High Performance: The EonStor GSe Pro 1008 is equipped with powerful hardware components such as a high-speed processor and ample memory, ensuring smooth and efficient operation even with heavy email traffic.
    2. Scalability: The NAS supports up to 8 drive bays, allowing for easy expansion of storage capacity as the email server's needs grow. This ensures that there is enough space to store a large number of email messages and attachments.
    3. Data Protection: The EonStor GSe Pro 1008 offers various data protection features such as RAID levels (RAID 0, 1, 5, 6, 10) and hot-swappable drives. These features help safeguard against data loss and ensure high availability of email services.
    4. Redundancy and High Availability: The NAS supports redundant power supplies and multiple network interfaces, ensuring uninterrupted operation in case of hardware failures. This helps to maintain the availability of email services and minimize downtime.
    5. Advanced Data Management: The EonStor GSe Pro 1008 comes with advanced data management features like snapshot and replication. Snapshots allow for point-in-time copies of data, while replication enables data synchronization between multiple NAS devices, providing data protection and disaster recovery capabilities.
    6. Security: The NAS offers several security features, including access controls, encryption, and antivirus protection. These features help to protect sensitive email data from unauthorized access and ensure the integrity of the email server.
    7. Easy Management: The EonStor GSe Pro 1008 has a user-friendly management interface that simplifies the configuration and monitoring of the NAS. It also supports various management protocols, making it compatible with popular email server software.

    Overall, the NAS Infortrend EonStor GSe Pro 1008 provides the necessary performance, scalability, data protection, and management features required for an email server, making it a suitable choice for this purpose.

  • How does the NAS Infortrend EonStor GSe Pro 1008 ensure data security and reliability for an email server environment?

    The NAS Infortrend EonStor GSe Pro 1008 provides several features to ensure data security and reliability for an email server environment. Here are some of the key mechanisms:

    1. RAID Protection: The NAS supports various RAID levels (such as RAID 0, 1, 5, 6, and 10) to protect against data loss due to drive failures. By distributing data across multiple drives, it provides redundancy and allows for automatic data reconstruction in case of a drive failure.
    2. Snapshot and Backup: The NAS offers snapshot capabilities, allowing you to take point-in-time copies of your data. This feature enables quick recovery from accidental deletions or corruptions. Additionally, it supports backup and replication to external storage devices or cloud services, ensuring data redundancy and off-site data protection.
    3. Data Encryption: The NAS supports data encryption at rest, which means that the stored data is encrypted using strong encryption algorithms. This ensures that even if the physical drives are stolen or accessed without authorization, the data remains secure and unreadable.
    4. Access Control and Authentication: The NAS provides access control mechanisms to restrict unauthorized access to the email server data. It supports user and group-based permissions, allowing you to define who can access specific folders or files. Additionally, it integrates with various authentication protocols (such as LDAP, Active Directory) to ensure secure user authentication.
    5. Network Security: The NAS supports network protocols like HTTPS and FTPS, which encrypt data during transmission over the network. It also offers firewall and IP access control features, allowing you to define rules to restrict access to the NAS from specific IP addresses or networks.
    6. High Availability: The NAS supports high availability configurations, where multiple NAS units are clustered together to provide redundancy and failover capabilities. In case of a hardware or network failure, the standby unit takes over seamlessly, ensuring continuous availability of the email server data.
    7. Monitoring and Alerting: The NAS provides comprehensive monitoring and alerting features. It can proactively monitor the health of the drives, system temperature, and other critical parameters. In case of any issues or abnormalities, it can send notifications or alerts to the administrators, allowing them to take necessary actions promptly.

    By combining these features, the NAS Infortrend EonStor GSe Pro 1008 ensures data security and reliability for an email server environment, protecting against data loss, unauthorized access, and other potential risks.

  • Can the NAS Infortrend EonStor GSe Pro 1008 be easily integrated with popular email server software such as Microsoft Exchange or Google Workspace?

    Yes, the NAS Infortrend EonStor GSe Pro 1008 can be easily integrated with popular email server software such as Microsoft Exchange or Google Workspace. It supports standard protocols like SMTP (Simple Mail Transfer Protocol) and IMAP (Internet Message Access Protocol), which are commonly used by email servers. This allows seamless integration and communication between the NAS and email server software, enabling efficient storage and management of email data.

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