Best Data Recovery Software for NAS Infortrend EonStor GSe Pro 108: Complete Guide

Contents

• Why Regular Data Recovery Tools Can’t Restore Files from RAID
• Key Information About the NAS Infortrend EonStor GSe Pro 108
• How to Remove Hard Disks from Your NAS and Connect Them to a PC
  • Step-by-Step Data Recovery with Hetman RAID Recovery
  • How to Safely Recover Data from Disk Images
  • Where Are the User’s Files Actually Stored?
  • RAID Recovery Software: Detailed Comparison

Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any specific system logs or event notifications to monitor for early detection of data loss on NAS Infortrend EonStor GSe Pro 108 devices?

Yes, there are specific system logs and event notifications that you can monitor for early detection of data loss on Infortrend EonStor GSe Pro 108 NAS devices. Some of the key logs and notifications to monitor include:

1. RAID Controller Logs: The RAID controller logs provide information about the health and status of the RAID array. Monitoring these logs can help you detect any issues related to disk failures, rebuilds, or other RAID-related problems that can potentially lead to data loss.
2. Disk SMART Logs: SMART (Self-Monitoring, Analysis, and Reporting Technology) logs provide detailed information about the health and performance of individual hard drives. Monitoring these logs can help you identify early signs of drive failures or errors that may result in data loss.
3. System Event Logs: The system event logs capture various system-level events and errors. Monitoring these logs can help you identify any abnormal behavior or errors that could potentially lead to data loss.
4. Network Connectivity Logs: Monitoring network connectivity logs can help you identify any network-related issues that may impact the accessibility or availability of your NAS device. Network connectivity problems can sometimes result in data loss or corruption.
5. NAS Device Health and Performance Monitoring: Monitoring the overall health and performance of your NAS device can help you identify any potential issues that may impact data integrity or availability. This includes monitoring CPU and memory usage, storage utilization, and network bandwidth usage.

In addition to these logs, it is also important to configure and monitor system notifications and alerts. Infortrend EonStor GSe Pro 108 devices typically provide options to configure email notifications or SNMP traps for various events and conditions. By configuring and monitoring these notifications, you can receive real-time alerts about critical events that may lead to data loss, such as disk failures or RAID rebuilds.

It is recommended to consult the product documentation or contact Infortrend support for specific guidance on monitoring and configuring logs and notifications for your EonStor GSe Pro 108 NAS devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS EonStor GSe Pro 108 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

1. Power off the NAS and disconnect it from the power source.

   WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

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   How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSe Pro 108. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

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How to recover data from a Infortrend

EonStor GSe Pro 108 has 8 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• RAID 5;
• RAID 6;
• RAID 50;
• RAID 60;
• JBOD;

NAS supports:

• exFAT, VFAT, FAT 12 / 16 / 32;
• NTFS / ReFS;
• APFS / HFS+;
• Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
• VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

• Overwriting during the recovery process;
• Additional data loss caused by bad sectors;
• User errors.

To create a disk image, follow these steps:

1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

   

4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

   

Where Are the User’s Files Actually Stored?

The Infortrend EonStor GSe Pro 108 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison