Data Recovery Software for NAS Infortrend EonStor GSe Pro 3016: Choosing the Right Solution

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Data Recovery Software for NAS Infortrend EonStor GSe Pro 3016: Choosing the Right Solution

Infortrend EonStor GSe Pro 3016 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from EonStor GSe Pro 3016.

Data Recovery Software for NAS Infortrend EonStor GSe Pro 3016: Choosing the Right Solution

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any limitations or restrictions on file or folder names that can cause potential data loss on NAS Infortrend EonStor GSe Pro 3016 devices?

Yes, there are limitations and restrictions on file and folder names that can potentially cause data loss on NAS Infortrend EonStor GSe Pro 3016 devices.

Here are some limitations and restrictions to consider:

  1. Length: The maximum length of a file or folder name is typically limited to 255 characters. If a name exceeds this limit, it may cause issues and potentially result in data loss.
  2. Special Characters: Certain special characters, such as slashes (/), backslashes (), colons (:), question marks (?), asterisks (*), quotation marks ("), less than (<), greater than (>), and vertical bars (|), may not be allowed in file or folder names. These characters are often reserved for system use and can cause conflicts or errors.
  3. Reserved Words: Some operating systems or file systems have reserved words that cannot be used as file or folder names. For example, "CON," "PRN," "AUX," "NUL," "COM1," "LPT1," etc. These names are reserved for specific system purposes and should not be used.
  4. Case Sensitivity: The file system on the NAS device may be case-sensitive, meaning that "file.txt" and "File.txt" would be considered as two different files. This can lead to confusion and potential data loss if not handled correctly.
  5. File System Limitations: The NAS device may use a specific file system, such as NTFS or FAT32, which may have its own limitations on file and folder names. It is important to understand the limitations of the file system being used to avoid potential data loss.

It is recommended to consult the user manual or documentation provided by Infortrend for specific details and limitations related to file and folder names on the EonStor GSe Pro 3016 devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GSe Pro 3016 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSe Pro 3016. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

EonStor GSe Pro 3016 has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend EonStor GSe Pro 3016 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS EonStor GSe Pro 3016, feel free to leave a comment!
  • Richie Harewood
    Richie Harewood 3.09.2023 19:47 #
    Are there any specific recovery methods for NAS Infortrend EonStor GSe Pro 3016 devices with striped or mirrored data configurations?
    • Hetman Software
      Hetman Software 3.09.2023 19:59 #

      Yes, there are specific recovery methods for NAS Infortrend EonStor GSe Pro 3016 devices with striped or mirrored data configurations. Here are some common methods:

      Striped Data Configuration:

      • If one drive fails in a striped (RAID 0) configuration, the data on that drive is lost. The recovery method involves replacing the failed drive and rebuilding the RAID array from the remaining drives. However, it's important to note that data recovery is not possible in this case.

      Mirrored Data Configuration:

      • In a mirrored (RAID 1) configuration, where data is duplicated across multiple drives, recovery is possible if one drive fails. The failed drive can be replaced, and the RAID array will automatically rebuild the data from the remaining drives.
      • If both drives fail simultaneously, data recovery becomes more complex. In such cases, professional data recovery services may be required to recover the data from the failed drives.

      It's crucial to regularly back up your data to prevent data loss in case of drive failures.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features and specifications of the NAS Infortrend EonStor GSe Pro 3016 that make it suitable for use as a website server?

    The Infortrend EonStor GSe Pro 3016 NAS has several key features and specifications that make it suitable for use as a website server:

    1. High Performance: It is equipped with a powerful Intel Xeon processor and supports up to 64GB DDR4 ECC memory, ensuring excellent performance for hosting websites and handling heavy traffic.
    2. Scalability: The NAS supports up to 16 drive bays, allowing for significant storage capacity expansion as your website grows. It also supports different drive types, including SSDs and HDDs, providing flexibility in storage options.
    3. RAID Support: The EonStor GSe Pro 3016 supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60, ensuring data redundancy and protection against drive failures.
    4. High-Speed Connectivity: It offers multiple high-speed connectivity options, including dual 10GbE ports and four 1GbE ports. This allows for fast data transfer and efficient network connectivity, ensuring smooth website performance.
    5. Data Protection and Backup: The NAS provides comprehensive data protection features, including snapshot technology, remote replication, and data encryption. These features help safeguard your website data and ensure quick recovery in case of any data loss or disaster.
    6. Operating System: It runs on the Infortrend proprietary operating system, EonOne, which offers a user-friendly interface for easy management and configuration of the NAS. It also supports various network protocols, including SMB, NFS, and FTP, making it compatible with different website server setups.
    7. High Availability: The NAS supports advanced high availability features, such as active-active dual controllers, redundant power supplies, and hot-swappable components. These features ensure minimal downtime and high availability for your website.

    Overall, the Infortrend EonStor GSe Pro 3016 NAS offers a combination of high performance, scalability, data protection, and connectivity options, making it a suitable choice for hosting websites and serving web content.

  • How does the NAS Infortrend EonStor GSe Pro 3016 ensure reliable and secure hosting of websites?

    The NAS Infortrend EonStor GSe Pro 3016 ensures reliable and secure hosting of websites through several key features:

    1. High Availability: The EonStor GSe Pro 3016 supports active-active dual controllers, ensuring continuous operation even if one controller fails. This high availability feature prevents downtime and ensures that websites hosted on the NAS remain accessible at all times.
    2. Data Protection: The NAS supports various RAID levels, including RAID 0, 1, 5, 6, 10, 50, and 60, providing data redundancy and protection against drive failures. In case of disk failure, the system can automatically rebuild the data from the remaining drives, minimizing the risk of data loss.
    3. Snapshot and Replication: The EonStor GSe Pro 3016 offers snapshot and replication capabilities, allowing users to create point-in-time copies of their data and replicate them to remote locations. This feature ensures data integrity and provides an additional layer of protection against data loss or corruption.
    4. Data Encryption: The NAS supports AES 256-bit volume-based encryption, ensuring that data stored on the system remains secure and protected from unauthorized access. This feature is particularly important for hosting websites that handle sensitive or confidential information.
    5. Access Control: The NAS provides comprehensive access control mechanisms, allowing administrators to define user permissions and restrict access to specific files or folders. This ensures that only authorized users can access and modify the website data, minimizing the risk of unauthorized changes or data breaches.
    6. Network Security: The EonStor GSe Pro 3016 supports various network security protocols, including SSL/TLS encryption and IP access control lists. These features protect the NAS from unauthorized network access and ensure secure communication between the NAS and client devices.
    7. Backup and Restore: The NAS offers backup and restore functionalities, allowing users to create regular backups of their website data. In case of data loss or corruption, these backups can be used to restore the website to a previous state, minimizing downtime and ensuring business continuity.

    Overall, the NAS Infortrend EonStor GSe Pro 3016 incorporates a range of features and technologies to ensure reliable and secure hosting of websites, protecting data integrity, availability, and confidentiality.

  • Are there any limitations or considerations to keep in mind when using the NAS Infortrend EonStor GSe Pro 3016 as a website server, such as scalability or performance?

    When using the NAS Infortrend EonStor GSe Pro 3016 as a website server, there are a few limitations and considerations to keep in mind:

    1. Scalability: The EonStor GSe Pro 3016 has a fixed number of drive bays and a maximum storage capacity. If your website requires significant storage growth in the future, you may need to consider additional storage solutions or plan for regular data migration.
    2. Performance: The performance of the NAS depends on factors like the number of concurrent users, data transfer rates, and the complexity of your website. While the EonStor GSe Pro 3016 offers decent performance, it may not be suitable for high-traffic websites or applications with heavy data processing requirements. Consider the workload and performance requirements of your website before choosing this NAS.
    3. Network Bandwidth: The NAS utilizes network connectivity to serve website content. Ensure that your network infrastructure can handle the required bandwidth to avoid any bottlenecks or network congestion that may impact website performance.
    4. Redundancy and High Availability: Websites often require high availability and redundancy to minimize downtime. The EonStor GSe Pro 3016 supports RAID configurations for data redundancy, but it may not provide advanced features like automatic failover or real-time replication. Consider implementing additional redundancy measures if high availability is critical for your website.
    5. Software Compatibility: Ensure that the NAS is compatible with the software stack required for your website, including the operating system, web server, database server, and any other applications. Check for any limitations or compatibility issues with the NAS before deployment.
    6. Backup and Disaster Recovery: Regular backups and disaster recovery plans are crucial for website servers. Ensure that the NAS supports backup solutions and consider implementing offsite backups or cloud-based backup services for added protection.

    It is always recommended to consult with the manufacturer or an IT professional to evaluate the specific requirements of your website and determine if the NAS Infortrend EonStor GSe Pro 3016 is suitable for your needs.

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