Professional Advice for RAID Array Data Recovery on NAS Infortrend EonStor GSi 5016GL Devices

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can quality of service (QoS) settings impact data transfer reliability on NAS Infortrend EonStor GSi 5016GL devices?

Quality of Service (QoS) settings can have a significant impact on data transfer reliability on NAS Infortrend EonStor GSi 5016GL devices. Here are a few ways QoS settings can affect data transfer reliability:

1. Bandwidth Allocation: QoS settings allow administrators to allocate and prioritize bandwidth for different applications or services. By allocating sufficient bandwidth to critical data transfer processes, administrators can ensure that these transfers are not impacted by other non-critical processes that may consume excessive bandwidth. This helps maintain reliable and consistent data transfer speeds.
2. Traffic Prioritization: QoS settings enable administrators to prioritize certain types of traffic over others. For example, they can prioritize data transfers over video streaming or web browsing. By giving priority to data transfers, administrators can ensure that these transfers are not delayed or interrupted by less critical traffic, resulting in improved reliability.
3. Traffic Shaping: QoS settings allow administrators to shape and control network traffic to prevent congestion and ensure smooth data transfers. By setting limits on the amount of traffic that can be sent or received, administrators can prevent network overload and maintain reliable data transfer speeds.
4. Packet Prioritization: QoS settings also enable administrators to prioritize certain types of packets within a data transfer. For example, they can prioritize packets related to critical applications or services. By prioritizing these packets, administrators can ensure that critical data is transferred reliably and without delay.
5. Error Handling: QoS settings can also impact how errors are handled during data transfers. Administrators can configure QoS settings to prioritize error correction and retransmission, ensuring that any errors that occur during data transfer are quickly detected and resolved, leading to improved reliability.

Overall, by properly configuring QoS settings on NAS Infortrend EonStor GSi 5016GL devices, administrators can optimize network resources, prioritize critical data transfers, and ensure reliable and consistent data transfer performance.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS EonStor GSi 5016GL can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend EonStor GSi 5016GL. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Infortrend

EonStor GSi 5016GL has 16 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• RAID 5;
• RAID 6;
• RAID 50;
• RAID 60;
• JBOD;

NAS supports:

• exFAT, VFAT, FAT 12 / 16 / 32;
• NTFS / ReFS;
• APFS / HFS+;
• Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
• VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The Infortrend EonStor GSi 5016GL network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery