Professional Strategies for RAID Array Data Recovery on NAS Infortrend JB 3012 Devices

Has your NAS Infortrend JB 3012 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Professional Strategies for RAID Array Data Recovery on NAS Infortrend JB 3012 Devices

Infortrend JB 3012 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an JB 3012. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Professional Strategies for RAID Array Data Recovery on NAS Infortrend JB 3012 Devices

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Infortrend often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can natural disasters such as floods or fires result in data loss for NAS Infortrend JB 3012 devices?

Yes, natural disasters such as floods or fires can potentially result in data loss for NAS (Network Attached Storage) devices like the Infortrend JB 3012. These devices are physical storage systems that store data on hard drives, and they are susceptible to damage or destruction if exposed to extreme environmental conditions.

Floods can cause water damage to the NAS device, leading to the malfunction or failure of the hardware components. Water can corrode the internal circuitry and cause irreversible damage to the hard drives, resulting in data loss.

Similarly, fires can cause direct heat damage to the NAS device, melting or warping the components and rendering them inoperable. The intense heat can also cause the hard drives to fail, leading to data loss.

To mitigate the risk of data loss in such situations, it is essential to implement proper disaster recovery and backup strategies. This includes regularly backing up data to off-site locations or cloud storage, implementing redundant storage systems, and ensuring the NAS device is adequately protected from potential environmental hazards.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS JB 3012 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Infortrend JB 3012. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

JB 3012 has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Infortrend JB 3012 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS JB 3012, feel free to leave a comment!
  • Bart Phipson
    Bart Phipson 4.09.2023 10:58 #
    Is it possible to recover data from a NAS Infortrend JB 3012 device that has undergone a firmware update?
    • Hetman Software
      Hetman Software 4.09.2023 12:00 #

      It is generally possible to recover data from a NAS device after a firmware update, but it depends on the specific circumstances and the actions taken during the update process.

      If the firmware update caused data loss or corruption, it may be more challenging to recover the data. In such cases, it is recommended to contact a professional data recovery service provider who specializes in NAS devices.

      It is important to note that attempting to recover data on your own may further complicate the situation and potentially lead to permanent data loss. It is always best to seek professional assistance for data recovery to maximize the chances of successful recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is DLNA and how does it work?

    DLNA stands for Digital Living Network Alliance. It is a set of guidelines and standards that enable devices to share multimedia content over a home network. DLNA allows various devices, such as smartphones, tablets, TVs, computers, and game consoles, to connect and communicate with each other seamlessly.

    DLNA works by establishing a local area network (LAN) within your home. The devices on this network can discover and communicate with each other using the DLNA protocol. Here's a simplified explanation of how DLNA works:

    1. Devices: DLNA-enabled devices, such as a smartphone and a smart TV, connect to the same home network.
    2. Discovery: The devices use a process called discovery to find each other on the network. They exchange information about their capabilities and services.
    3. Media Server: One device acts as a media server, which stores and manages the multimedia content. For example, a computer may serve as a media server, hosting music, videos, and photos.
    4. Media Renderer: Another device acts as a media renderer, which plays the multimedia content. For instance, a smart TV can be a media renderer that displays videos streamed from the media server.
    5. Control Point: A control point device, such as a smartphone or tablet, is used to browse and select the desired media from the media server. It sends commands to the media renderer to start playing the selected content.
    6. Streaming: Once the media renderer receives the command, it establishes a streaming connection with the media server. The media server then streams the selected content to the media renderer, which plays it on the connected display or speakers.

    DLNA supports various media formats, including photos, videos, music, and even recorded TV shows. It allows for seamless sharing and streaming of media across different devices within the network, enhancing the overall multimedia experience at home.

  • How does a NAS Infortrend JB 3012 utilize DLNA protocol for media streaming and sharing?

    The Infortrend JB 3012 is a network-attached storage (NAS) device that can utilize the DLNA (Digital Living Network Alliance) protocol for media streaming and sharing. DLNA is a set of guidelines that allows devices to share media content over a local network.

    To utilize DLNA on the Infortrend JB 3012, you would need to follow these steps:

    1. Connect the JB 3012 to your local network: Ensure that the NAS device is connected to your router or switch using an Ethernet cable.
    2. Set up the DLNA server: The JB 3012 should have built-in DLNA server functionality. Access the NAS management interface through a web browser and configure the DLNA server settings. This typically involves enabling the DLNA server and specifying the folders or directories on the NAS that contain your media files.
    3. Add media files to the designated folders: Copy or move your media files (such as photos, videos, and music) to the folders you specified in the DLNA server settings.
    4. Connect DLNA-enabled devices: Ensure that the devices you want to stream media to, such as smart TVs, gaming consoles, or smartphones, are connected to the same local network as the JB 3012.
    5. Access media content on DLNA-enabled devices: On your DLNA-enabled devices, navigate to the media player or media streaming application. The exact steps may vary depending on the device, but typically, you would select the option to browse or search for DLNA servers on the network. The JB 3012 should appear as a recognized DLNA server.
    6. Stream and share media: Once you have accessed the JB 3012 as a DLNA server on your device, you can browse through the media folders and select the files you want to stream or share. The DLNA protocol allows you to play media files directly on the DLNA-enabled device or share them with other DLNA-compatible devices on the network.

    By utilizing the DLNA protocol, the Infortrend JB 3012 can act as a central media server, making your media content easily accessible and shareable across different devices in your home network.

  • Can you explain the benefits and features of DLNA in relation to the NAS Infortrend JB 3012?

    DLNA, which stands for Digital Living Network Alliance, is a technology standard that allows devices to share media content over a network. When it comes to the Infortrend JB 3012 NAS (Network Attached Storage), DLNA offers several benefits and features:

    1. Media Streaming: DLNA enables the NAS to stream media files, such as videos, music, and photos, to DLNA-compatible devices on the same network. This allows you to access and enjoy your media content on various devices like smart TVs, game consoles, smartphones, and tablets without the need for additional software or complicated setup.
    2. Easy Setup: The Infortrend JB 3012 NAS likely comes with built-in DLNA support, making it easy to set up and configure for media streaming. You can typically enable DLNA functionality through the NAS's web-based management interface, selecting folders or files you want to share.
    3. Centralized Media Storage: With the NAS, you can store all your media files in one central location, eliminating the need to keep them on individual devices. This not only saves space but also makes it easier to organize and manage your media library.
    4. Cross-Platform Compatibility: DLNA is supported by a wide range of devices and operating systems, including Windows, macOS, Android, and iOS. Therefore, the Infortrend JB 3012 NAS can seamlessly communicate with and stream media to devices from different manufacturers, ensuring compatibility and ease of use.
    5. Remote Access: Some NAS models, including the Infortrend JB 3012, offer remote access capabilities. This means that even when you are away from home or outside the local network, you can still access and stream media from your NAS to DLNA-enabled devices over the internet. This feature adds convenience and flexibility to your media consumption.
    6. Transcoding and Format Support: Some NAS devices, including certain models from Infortrend, offer transcoding capabilities. This means that if a device doesn't natively support a particular media format, the NAS can convert the file on the fly to a compatible format for smooth playback. DLNA often works in conjunction with transcoding to ensure seamless media streaming across devices with varying capabilities.

    Overall, DLNA support in the Infortrend JB 3012 NAS enhances the functionality and versatility of the device, allowing you to enjoy your media content on multiple devices with ease, convenience, and cross-platform compatibility.