Pro Tips for Recovering NAS Infortrend JB 3024B Data from RAID Arrays

Recovering ⭐ NAS data from RAID arrays? Use these professional tips for RAID level understanding, data redundancy, and recovery software selection.

Pro Tips for Recovering NAS Infortrend JB 3024B Data from RAID Arrays

Infortrend JB 3024B NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from JB 3024B.

Pro Tips for Recovering NAS Infortrend JB 3024B Data from RAID Arrays

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster?

Yes, there are several recommended practices for off-site backup storage to prevent complete data loss in the event of a disaster. Here are some of them:

  1. Choose a geographically distant location: Select an off-site backup storage location that is far enough from your primary site to minimize the risk of being affected by the same disaster. This reduces the chances of both locations being simultaneously impacted.
  2. Use a secure and reliable facility: Ensure that the off-site storage facility has appropriate security measures in place, including physical security, fire suppression systems, and environmental controls. It should also have a reliable power supply and backup systems to ensure continuous operation.
  3. Regularly backup your data: Implement a regular backup schedule to ensure that your data is consistently backed up to the off-site location. This can be done through various methods such as cloud storage, tape backup, or disk-based backup solutions.
  4. Encrypt your data: Encrypting your data before sending it to the off-site storage adds an extra layer of security. This ensures that even if the data is compromised, it cannot be accessed without the encryption key.
  5. Test your backups: Regularly test your backup and recovery processes to ensure that your data can be successfully restored from the off-site storage. This helps identify any issues or gaps in the backup strategy and allows you to address them before a disaster occurs.
  6. Consider multiple off-site locations: To further mitigate risks, you can consider using multiple off-site backup locations. This provides redundancy and additional protection against data loss.
  7. Document and maintain a disaster recovery plan: Create a comprehensive disaster recovery plan that outlines the steps to be taken in the event of a disaster. This plan should include details on how to access and restore data from the off-site backup storage.
  8. Monitor and audit your backups: Regularly monitor and audit your backup processes to ensure that they are running successfully and that all critical data is being backed up. This helps identify any potential issues or failures early on.

By following these recommended practices, you can significantly reduce the risk of complete data loss in the event of a disaster and ensure the availability and integrity of your data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS JB 3024B can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend JB 3024B. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Infortrend

How to recover data from a Infortrend

JB 3024B has 24 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Infortrend JB 3024B network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS JB 3024B, feel free to leave a comment!
  • Nathanael Mileham
    Nathanael Mileham 4.09.2023 12:50 #
    How to make backup for NAS Infortrend JB 3024B?
    • Hetman Software
      Hetman Software 4.09.2023 12:59 #

      To make a backup for a NAS Infortrend JB 3024B, you can follow these steps:

      1. Connect an external storage device to the NAS, such as a USB drive or an external hard drive. Make sure the storage device has enough capacity to store the backup.
      2. Access the management interface of the NAS by entering its IP address in a web browser.
      3. Login to the management interface using the administrator credentials.
      4. Navigate to the backup settings or configuration section. The exact location may vary depending on the firmware version of your NAS.
      5. Select the backup source, which is the data you want to back up. You can choose specific folders, files, or the entire NAS.
      6. Choose the destination for the backup. Select the connected external storage device as the backup destination.
      7. Configure the backup schedule. Decide how often you want the backup to run, such as daily, weekly, or monthly. You can also set the backup to run automatically or manually.
      8. Set any additional backup options, such as encryption or compression, if available.
      9. Save the backup settings and start the backup process. The NAS will begin copying the selected data to the external storage device.
      10. Monitor the backup progress and make sure it completes successfully. Depending on the size of the data and the speed of the connection, the backup process may take some time.
      11. Once the backup is complete, verify that the data is successfully stored on the external storage device.
      12. Safely disconnect the external storage device from the NAS.

      By following these steps, you can create a backup for your Infortrend JB 3024B NAS and ensure the safety of your data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the main features and functionalities of the web interface on the Infortrend JB 3024B NAS?

    The main features and functionalities of the web interface on the Infortrend JB 3024B NAS include:

    1. Dashboard: The web interface provides a dashboard that gives an overview of the NAS system, including system status, storage capacity, and performance metrics.
    2. Storage Management: Users can easily manage storage resources through the web interface. This includes creating and managing storage pools, volumes, and RAID configurations.
    3. File Sharing: The NAS supports various file sharing protocols such as SMB/CIFS, NFS, and FTP. The web interface allows users to configure and manage file sharing settings, set access permissions, and create shared folders.
    4. User and Group Management: Administrators can create and manage user accounts and groups through the web interface. This includes setting user permissions and quotas for storage usage.
    5. Network Settings: The web interface allows users to configure network settings, including network interfaces, IP addresses, DNS, and DHCP settings.
    6. Backup and Replication: The NAS supports backup and replication features. Users can configure backup schedules, select backup sources and destinations, and monitor backup jobs through the web interface.
    7. Monitoring and Alerts: The web interface provides monitoring capabilities to track system performance, resource usage, and storage health. It also allows users to set up email alerts for system events and errors.
    8. Firmware Updates: Users can easily update the NAS firmware through the web interface. The interface provides notifications and guides for firmware updates.
    9. System Maintenance: The web interface allows users to perform system maintenance tasks such as disk scanning, system diagnostics, and system log management.
    10. Security: The web interface provides security settings to control access to the NAS system. This includes configuring firewall rules, SSL certificates, and enabling/disabling services.

    Overall, the web interface on the Infortrend JB 3024B NAS offers comprehensive management and configuration capabilities to efficiently manage storage resources, facilitate file sharing, and ensure system security and performance.

  • How user-friendly is the web interface on the Infortrend JB 3024B NAS? Can it be easily navigated and configured?

    The Infortrend JB 3024B NAS web interface is generally considered user-friendly and intuitive. It provides a graphical user interface (GUI) that allows users to easily navigate and configure the NAS system. The interface is designed to be user-friendly, with clear menus and options that make it easy to find and configure various settings.

    Users can access the web interface using a web browser, and from there, they can perform tasks such as creating and managing storage volumes, setting up RAID configurations, managing users and permissions, monitoring system performance, and configuring network settings.

    Overall, the web interface on the Infortrend JB 3024B NAS is designed to simplify the management and configuration process, making it accessible to users with varying levels of technical expertise.

  • Are there any specific security measures or authentication protocols in place for accessing and managing the NAS through the web interface?

    Yes, there are specific security measures and authentication protocols in place for accessing and managing the NAS through the web interface. These measures ensure the protection of data and prevent unauthorized access. Some common security measures and authentication protocols include:

    1. User authentication: The web interface requires users to provide valid credentials, such as a username and password, to gain access to the NAS. This ensures that only authorized individuals can manage and access the system.
    2. Encryption: Communication between the web interface and the NAS is often encrypted using protocols like HTTPS (HTTP Secure) or SSL/TLS (Secure Sockets Layer/Transport Layer Security). Encryption ensures that data transmitted between the user's browser and the NAS cannot be intercepted or tampered with by attackers.
    3. Two-factor authentication (2FA): Some NAS systems support 2FA, which adds an additional layer of security. In addition to the username and password, users are required to provide a second form of authentication, such as a unique code generated by a mobile app or sent via SMS.
    4. IP access control: NAS systems may allow administrators to define a whitelist of IP addresses or IP ranges that are allowed to access the web interface. This restricts access to authorized devices and prevents unauthorized access from other IP addresses.
    5. Account lockout policies: To prevent brute-force attacks, NAS systems often implement account lockout policies. After a certain number of failed login attempts, the user's account may be temporarily locked, preventing further login attempts.
    6. Session management: NAS systems typically employ session management techniques to ensure that sessions are securely established and maintained. This includes measures like session timeouts, session tokens, and secure cookie handling.

    These security measures and authentication protocols help safeguard the NAS and the data stored within it, protecting against unauthorized access and ensuring the privacy and integrity of the system.

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