How to recover data from Infortrend JB 312 NAS

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Infortrend also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular software updates and patches enhance the security and stability of NAS Infortrend JB 312 devices?

Regular software updates and patches can enhance the security and stability of NAS Infortrend JB 312 devices in several ways:

1. Security Vulnerability Fixes: Software updates and patches often include fixes for known security vulnerabilities. By regularly updating the software on the NAS device, you can ensure that any identified security weaknesses are addressed, reducing the risk of unauthorized access or data breaches.
2. Bug Fixes: Updates and patches also address software bugs and stability issues. By applying these updates, you can improve the overall performance and reliability of the NAS device, reducing the chances of system crashes or data corruption.
3. Feature Enhancements: Software updates may introduce new security features or improvements to existing security mechanisms. These enhancements can strengthen the overall security posture of the NAS device, providing better protection against potential threats.
4. Compatibility with New Technologies: Updates and patches often ensure compatibility with new technologies, protocols, or devices. This ensures that your NAS device can work seamlessly with the latest security standards and protocols, keeping your data safe from emerging threats.
5. Compliance with Industry Standards: Regular updates help ensure that your NAS device remains compliant with industry security standards and regulations. Compliance is crucial for organizations that handle sensitive data and need to meet specific security requirements.
6. Response to Emerging Threats: Cyber threats are constantly evolving, and new vulnerabilities are discovered regularly. By keeping your NAS device up to date, you are more likely to have protection against the latest threats, as software updates often include security patches to address these new vulnerabilities.

It is essential to regularly check for updates and patches from the manufacturer and apply them promptly to ensure the security and stability of your NAS Infortrend JB 312 devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS JB 312 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

   Go to view

   

   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Infortrend JB 312. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view

How to recover data from a Infortrend

JB 312 has 12 HDD slots, and it supports the following array types:

• RAID 0;
• RAID 1;
• RAID 5;
• RAID 6;
• RAID 50;
• RAID 60;
• JBOD;

NAS supports:

• exFAT, VFAT, FAT 12 / 16 / 32;
• NTFS / ReFS;
• APFS / HFS+;
• Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
• VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The Infortrend JB 312 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery