How to Restore Deleted Files from Network Attached Storage

Has your NAS LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

How to Restore Deleted Files from Network Attached Storage

LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400). We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

How to Restore Deleted Files from Network Attached Storage

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like LaCie often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can the use of specific data compression or deduplication techniques impact the performance and data integrity on NAS LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) devices?

The use of specific data compression or deduplication techniques can potentially impact the performance and data integrity on NAS LaCie 12big Thunderbolt 3 devices.

Data compression techniques aim to reduce the size of data by encoding it in a more efficient way. While this can save storage space, it can also introduce additional processing overhead when compressing and decompressing the data. This overhead can potentially impact the performance of the NAS device, especially during read and write operations.

Deduplication techniques, on the other hand, identify and eliminate duplicate copies of data, saving storage space by storing only unique data blocks. While deduplication can be beneficial in terms of storage efficiency, it can also introduce additional processing overhead when determining and managing duplicate data blocks. This overhead can impact the performance of the NAS device, particularly during write operations.

Additionally, it's important to consider the specific implementation and capabilities of the NAS device itself. Some NAS devices have built-in hardware acceleration for compression or deduplication, which can minimize the impact on performance. However, if the NAS device does not have dedicated hardware for these tasks, the performance impact may be more noticeable.

Regarding data integrity, it's crucial to ensure that the compression or deduplication techniques used are reliable and do not introduce any data corruption or loss. Implementations with poor error handling or inadequate redundancy can potentially compromise data integrity.

Therefore, it is recommended to carefully evaluate the specific compression or deduplication techniques, consider the performance impact, and ensure data integrity measures are in place before implementing them on NAS LaCie 12big Thunderbolt 3 devices.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400). Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a LaCie

How to recover data from a LaCie

12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) network-attached storage keeps LaCie NAS OS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400), feel free to leave a comment!
  • Domenic Stanton
    Domenic Stanton 22.08.2023 14:45 #
    Can data recovery from a NAS LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) device be performed if there are issues with the storage controller?
    • Hetman Software
      Hetman Software 22.08.2023 15:00 #

      Yes, data recovery can be performed from a NAS LaCie 12big Thunderbolt 3 device even if there are issues with the storage controller. However, it is important to note that data recovery from a NAS device can be complex and requires specialized knowledge and tools. It is recommended to contact a professional data recovery service that specializes in NAS devices to maximize the chances of successful recovery. They will have the expertise and equipment necessary to deal with storage controller issues and retrieve the data from the device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • Which operating systems are compatible with the NAS LaCie 12big Thunderbolt 3 models (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400)?

    The LaCie 12big Thunderbolt 3 models (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) are compatible with the following operating systems:

    1. macOS 10.12 or later
    2. Windows 10 or later

    These operating systems should have the necessary drivers and software support for the LaCie 12big Thunderbolt 3 models.

  • Can the NAS LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400) be used with Windows operating systems?

    Yes, the NAS LaCie 12big Thunderbolt 3 can be used with Windows operating systems. It is compatible with Windows 10, Windows 8, and Windows 7.

  • Are there any specific operating system requirements for using the NAS LaCie 12big Thunderbolt 3 (STFJ48000400 / STFJ72000400 / STFJ96000400 / STFJ120000400 / STFJ168000400)?

    Yes, there are specific operating system requirements for using the NAS LaCie 12big Thunderbolt 3. According to the product specifications provided by LaCie, the NAS is compatible with the following operating systems:

    • macOS 10.12 or later
    • Windows 10 or later

    These are the minimum requirements for using the NAS with Thunderbolt 3 connectivity.