How to Retrieve Deleted Data from NAS LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) Systems

Accidentally deleted files on your ⭐ NAS? Our comprehensive guide will help you recover them effortlessly.

How to Retrieve Deleted Data from NAS LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) Systems

LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400).

How to Retrieve Deleted Data from NAS LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) Systems

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like LaCie also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any known limitations or performance issues related to specific RAID levels in NAS LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) devices?

There are a few limitations and performance issues that can be associated with specific RAID levels in NAS LaCie 2big Dock Thunderbolt 3 devices. Here are some considerations:

  1. RAID 0: This level offers maximum performance and capacity by striping data across multiple drives. However, it does not provide any data redundancy, so if one drive fails, all data is lost.
  2. RAID 1: This level mirrors data across two drives, providing data redundancy. However, it sacrifices half of the total capacity for the redundant copy.
  3. RAID 5: This level stripes data across multiple drives with parity information, providing both performance and data redundancy. However, it requires at least three drives and can be slower for write operations due to the overhead of calculating parity.
  4. RAID 6: Similar to RAID 5, but with dual parity, RAID 6 provides even higher data redundancy. It requires at least four drives and has a higher overhead for write operations.
  5. RAID 10: This level combines RAID 1 (mirroring) and RAID 0 (striping) to provide both performance and data redundancy. It requires at least four drives, and half of the total capacity is used for mirroring.

Performance issues can arise in RAID levels that involve parity calculations (RAID 5 and RAID 6) due to the additional overhead. Write operations can be slower compared to RAID levels without parity. Additionally, rebuilding a RAID array after a drive failure can take longer for larger capacity drives.

It's important to choose the RAID level that best suits your needs, considering factors like performance, capacity, and data redundancy.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400). The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a LaCie

How to recover data from a LaCie

2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) network-attached storage keeps LaCie NAS OS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400), feel free to leave a comment!
  • Kent Southcott
    Kent Southcott 22.08.2023 12:47 #
    Are there any specific encryption methods used in NAS LaCie 2big Dock Thunderbolt 3 (STGB8000400 / STGB12000400 / STGB16000400 / STGB20000400 / STGB32000400) devices that may affect data recovery?
    • Hetman Software
      Hetman Software 22.08.2023 13:00 #

      The LaCie 2big Dock Thunderbolt 3 devices do not use any specific encryption methods that would directly affect data recovery. These devices typically use hardware-based RAID configurations for data redundancy and performance improvement.

      However, it's worth noting that if you have enabled encryption on the device using third-party software or operating system features, it may impact data recovery. In such cases, you would need the encryption key or password to access and recover the encrypted data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS LaCie 2big Dock Thunderbolt 3 serve as a backup solution for web hosting?

    The NAS LaCie 2big Dock Thunderbolt 3 can serve as a backup solution for web hosting by providing a centralized storage system where you can store and backup your website's data. Here's how it can work:

    1. Centralized Storage: The NAS (Network Attached Storage) feature of the LaCie 2big Dock allows you to connect it directly to your web hosting server or network. This provides a centralized storage location where you can store all your website files, databases, and other important data.
    2. Automatic Backup: The NAS can be configured to automatically backup your website's data at regular intervals. You can set up scheduled backups to ensure that your website's files are regularly backed up without manual intervention.
    3. RAID Configuration: The LaCie 2big Dock supports RAID configurations, which can enhance data redundancy and protection. You can set it up in a RAID 1 configuration, where the data is mirrored across two drives. This means that if one drive fails, your data will still be safe on the other drive.
    4. Thunderbolt 3 Speed: The Thunderbolt 3 connectivity of the 2big Dock allows for high-speed data transfer, which is crucial for quickly backing up large amounts of data. It offers transfer speeds of up to 440MB/s, ensuring that your backups are completed efficiently.
    5. Versatile Connectivity: The 2big Dock also provides various connectivity options, including USB 3.0, DisplayPort, and SD/CF card slots. This allows you to connect and backup data from multiple sources, such as external hard drives or memory cards.
    6. Disaster Recovery: In the event of a data loss or server failure, having a backup solution like the LaCie 2big Dock ensures that you can quickly restore your website's data and minimize downtime. You can easily access the backed-up data and restore it to your web hosting server.

    Overall, the NAS LaCie 2big Dock Thunderbolt 3 serves as a reliable backup solution for web hosting by providing centralized storage, automatic backups, data redundancy, high-speed transfers, and versatile connectivity options.

  • What are the storage capacities available for the NAS LaCie 2big Dock Thunderbolt 3 model mentioned?

    The LaCie 2big Dock Thunderbolt 3 model is available in the following storage capacities:

    1. 8TB (2 x 4TB)
    2. 12TB (2 x 6TB)
    3. 16TB (2 x 8TB)
    4. 20TB (2 x 10TB)
    5. 28TB (2 x 14TB)

    These capacities refer to the total storage available when both drives are used in a RAID configuration.

  • Can the NAS LaCie 2big Dock Thunderbolt 3 be easily integrated with existing web hosting setups?

    The NAS LaCie 2big Dock Thunderbolt 3 is primarily designed as a direct-attached storage solution for individual users or small workgroups. It provides high-speed storage and Thunderbolt 3 connectivity for fast data transfers. However, it is not specifically designed for integration with existing web hosting setups.

    If you have an existing web hosting setup, it typically involves a server or hosting provider that offers web hosting services, domain management, email services, etc. The LaCie 2big Dock Thunderbolt 3, on the other hand, is a storage device that connects directly to your computer via Thunderbolt 3.

    While you can certainly use the LaCie 2big Dock Thunderbolt 3 to store files related to your website or web hosting setup, it does not have built-in features for web hosting services, domain management, or email services. Therefore, it may not be directly integrated with your existing web hosting setup.

    If you are looking for a storage solution that integrates with your web hosting setup, you might consider a network-attached storage (NAS) device that supports common web hosting protocols such as FTP, SFTP, or WebDAV. These protocols allow you to access and manage files on the NAS device from your web hosting environment.

    It is recommended to consult with your web hosting provider or IT professional to determine the best storage solution that can be easily integrated with your existing web hosting setup.

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