How to recover data from LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

NAS LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 /  STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) Data Recovery Made Simple

LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400).

NAS LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 /  STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) Data Recovery Made Simple

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like LaCie also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can a NAS LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) device's power management settings impact data availability and potential loss?

The power management settings of a NAS (Network Attached Storage) device like the LaCie 6big Thunderbolt 3 can impact data availability and potential loss in a few ways:

  1. Sleep Mode: NAS devices often have a sleep mode feature that allows them to enter a low-power state when not in use. While this can save energy, it can also affect data availability. If the NAS enters sleep mode, it may take some time to wake up and become accessible again, causing a delay in accessing data. In some cases, the NAS may not wake up properly, leading to potential data loss if important operations were in progress.
  2. Drive Spindown: Some NAS devices allow individual hard drives to spin down when not in use to save power. When a drive is spun down, it may take a few seconds to spin up again when data access is required. This can lead to slower performance and delays in accessing data. Additionally, frequent spin-up and spin-down cycles may increase wear and tear on the hard drives, potentially reducing their lifespan.
  3. Power Interruptions: Inadequate power management settings can increase the risk of data loss in case of power interruptions. If the NAS device is not properly configured to handle power outages or sudden power loss, it may not have enough time to save data or properly shut down. This can result in data corruption or loss, especially if write operations were in progress at the time of the power interruption.

To mitigate the impact of power management settings on data availability and potential loss, it is advisable to:

  • Adjust sleep mode settings carefully, ensuring the NAS doesn't enter sleep mode too quickly or frequently.
  • Consider the trade-off between power savings and data availability when configuring drive spindown settings.
  • Use a reliable uninterruptible power supply (UPS) to protect the NAS device from sudden power loss and allow it to gracefully shut down during power outages.
  • Regularly backup important data stored on the NAS to an offsite location or another storage device to minimize the risk of permanent data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400). The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a LaCie

How to recover data from a LaCie

6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) has 6 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) network-attached storage keeps LaCie NAS OS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400), feel free to leave a comment!
  • Frederick Warnock
    Frederick Warnock 22.08.2023 13:44 #
    Is it possible to recover data from a NAS LaCie 6big Thunderbolt 3 (STFK108000400 / STFK84000402 / STFK60000402 / STFK48000402 / STFK24000402 / STFK12000400 / STFK24000400 / STFK36000400 / STFK48000400 / STFK60000400 / STFK84000400 / STFK96000400) device that has been physically damaged due to a power surge?
    • Hetman Software
      Hetman Software 22.08.2023 14:59 #

      Recovering data from a physically damaged NAS device is a complex task that typically requires professional data recovery services. If your NAS LaCie 6big Thunderbolt 3 device has been physically damaged due to a power surge, it is recommended to contact a reputable data recovery service provider.

      These professionals have the expertise and specialized equipment to handle physically damaged devices and attempt to recover the data. They will assess the extent of the damage and employ various techniques to retrieve the data from the damaged NAS device.

      It's important to note that the success of data recovery depends on the severity of the damage. In some cases, data may be fully recoverable, while in others, it may be partially or even completely unrecoverable.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps to connect a printer to the NAS LaCie 6big Thunderbolt 3?

    To connect a printer to the NAS LaCie 6big Thunderbolt 3, follow these steps:

    1. Ensure that your printer is compatible with the NAS LaCie 6big Thunderbolt 3. Check the printer's specifications or consult the manufacturer's website for compatibility information.
    2. Connect the NAS LaCie 6big Thunderbolt 3 to your computer using a Thunderbolt 3 cable.
    3. Power on the NAS LaCie 6big Thunderbolt 3 and wait for it to boot up.
    4. Access the NAS management interface by opening a web browser on your computer and entering the NAS IP address. You can find the IP address in the NAS documentation or by using a network scanning tool.
    5. Log in to the NAS management interface using the administrator credentials.
    6. Once logged in, navigate to the "Network" or "Settings" section of the management interface.
    7. Look for an option related to printers or print server functionality. The exact location and name of this option may vary depending on the NAS model and firmware version.
    8. Enable the printer or print server functionality and follow the on-screen instructions to configure it.
    9. Connect the printer to the NAS LaCie 6big Thunderbolt 3 using a USB cable. Make sure the printer is powered on.
    10. Wait for the NAS to detect the printer. It may take a few moments for the NAS to recognize the printer.
    11. Once the printer is detected, you can configure additional settings such as printer sharing, access control, or print queue management through the NAS management interface.
    12. Test the printer connectivity by printing a test page or document from your computer. Make sure your computer is connected to the same network as the NAS.

    Note: The specific steps may vary depending on the NAS model and firmware version. It is recommended to consult the NAS documentation or contact LaCie support for detailed instructions tailored to your specific setup.

  • Is the NAS LaCie 6big Thunderbolt 3 compatible with all types of printers? If not, what printer models are supported?

    The NAS LaCie 6big Thunderbolt 3 is a network-attached storage device and does not directly support printers. It is primarily designed for storage and data management purposes. However, you can connect printers to your network and access them through the NAS for printing purposes. In this case, the compatibility of printers would depend on the network protocols and printer drivers supported by the NAS device and the printer itself. It is recommended to check the NAS manufacturer's documentation or contact their support for specific printer compatibility information.

  • Are there any specific settings or configurations required on the NAS or the printer for successful connection and printing?

    Yes, there are some settings and configurations that may be required on both the NAS (Network Attached Storage) and the printer for successful connection and printing. Here are a few considerations:

    1. NAS Settings:
    • Ensure that the NAS is connected to the network and accessible by other devices.
    • Set up file sharing on the NAS, allowing the printer to access and print files.
    • Configure user permissions and access rights on the NAS for printing purposes.
    • Install any necessary printer drivers or software on the NAS if required.
    • Ensure that the NAS firmware and software are up to date.
    1. Printer Settings:
    • Connect the printer to the same network as the NAS.
    • Set up the printer on the network and assign it a static IP address if possible.
    • Install the printer drivers on the devices that will be sending print jobs to the NAS.
    • Configure the printer settings to enable network printing and ensure it is discoverable on the network.
    • Check for firmware updates for the printer and install them if available.

    It's important to consult the user manuals or documentation provided by the NAS and printer manufacturers for specific instructions on how to configure these settings.

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