How to recover data from LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800)

LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800).

How to recover data from NAS LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800)

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like LaCie also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the type of file system used on NAS LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) devices affect data loss risks?

Yes, the type of file system used on NAS LaCie d2 Professional devices can affect data loss risks. The file system is responsible for organizing and managing data on the storage device. Different file systems have different features and capabilities, which can impact data integrity and recovery.

For example, some file systems like NTFS (Windows) and APFS (Apple) have built-in features like journaling, which helps protect against data loss in the event of power outages or system crashes. These file systems keep track of changes to the file system structure, allowing for easier recovery and minimizing the risk of data corruption.

On the other hand, file systems like FAT32 (older Windows) or exFAT (compatible with multiple operating systems) may not have robust data protection mechanisms. They are more susceptible to data corruption or loss due to improper ejection, power failures, or other unexpected events.

It's important to choose a file system that aligns with your needs and operating system compatibility. Additionally, regularly backing up data and implementing proper data protection measures, such as redundant storage or RAID configurations, can further mitigate data loss risks.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800). The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a LaCie

How to recover data from a LaCie

d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) network-attached storage keeps LaCie NAS OS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800), feel free to leave a comment!
  • Lewis Colbeck
    Lewis Colbeck 22.08.2023 16:51 #
    Is it possible to recover data from a NAS LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) device that has been affected by a power supply or voltage fluctuation issue?
    • Hetman Software
      Hetman Software 22.08.2023 16:59 #

      It is possible to recover data from a NAS LaCie d2 Professional device that has been affected by a power supply or voltage fluctuation issue, but it depends on the extent of the damage.

      If the power supply or voltage fluctuation has caused physical damage to the hard drive or other components of the NAS device, it may be necessary to send it to a professional data recovery service. They have specialized tools and expertise to recover data from damaged storage devices.

      However, if the damage is limited to the power supply unit or other external components, it may be possible to replace those parts and retrieve the data without professional assistance. In such cases, you can try connecting the hard drive to a different power supply or NAS enclosure to see if it is still functional.

      It is always recommended to have regular backups of your important data to avoid data loss in case of any hardware failures or accidents.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is iSCSI and how does it differ from other storage protocols?

    iSCSI (Internet Small Computer System Interface) is a storage protocol that allows the transfer of SCSI commands and data over IP networks. It is used to enable block-level storage access over a network, typically Ethernet.

    Here are a few ways iSCSI differs from other storage protocols:

    1. Fibre Channel (FC): iSCSI uses standard Ethernet networks, while FC requires dedicated Fibre Channel infrastructure. This makes iSCSI more cost-effective and easier to implement as it leverages existing network infrastructure.
    2. Network-Attached Storage (NAS): While NAS provides file-level access to storage, iSCSI offers block-level access. This means that iSCSI allows the operating system to access storage devices as if they were directly attached, enabling more flexibility and control over the storage.
    3. Direct-Attached Storage (DAS): DAS connects storage devices directly to a server without using a network. In contrast, iSCSI enables storage to be accessed over a network, allowing for centralized storage management and easier scalability.
    4. Internet Protocol (IP) Storage: iSCSI is a specific implementation of IP storage, which encompasses various protocols for storage access over IP networks. Other IP storage protocols include Network File System (NFS) and Common Internet File System (CIFS/SMB), which are primarily used for file-level access rather than block-level access like iSCSI.

    Overall, iSCSI provides a cost-effective and flexible solution for block-level storage access over IP networks, making it a popular choice for storage area networks (SANs) and virtualized environments.

  • Does the NAS LaCie d2 Professional (STHA10000800 / STHA20000800 / STHA18000800 / STHA16000800 / STHA14000800 / STHA8000800 / STHA4000800 / STHA6000800) support iSCSI protocol?

    No, the NAS LaCie d2 Professional does not support the iSCSI protocol. It is primarily designed for direct-attached storage (DAS) rather than network-attached storage (NAS) functionality.

  • What are the advantages and disadvantages of using iSCSI with the LaCie d2 Professional NAS?

    Advantages of using iSCSI with the LaCie d2 Professional NAS:

    1. Performance: iSCSI offers high data transfer speeds and low latency, making it suitable for applications that require fast and responsive storage access.
    2. Flexibility: iSCSI allows for the creation of virtual disks, enabling easy scalability and allocation of storage resources as per the needs of the organization.
    3. Compatibility: iSCSI is supported by most operating systems and can be used with a wide range of devices, making it a versatile choice for network storage.
    4. Centralized management: iSCSI allows for centralized management of storage resources, making it easier to configure, monitor, and troubleshoot the storage infrastructure.

    Disadvantages of using iSCSI with the LaCie d2 Professional NAS:

    1. Network dependency: iSCSI relies on the network infrastructure for data transfer, so any issues with the network can affect the performance and availability of the storage system.
    2. Complexity: Setting up and configuring iSCSI can be complex, especially for users who are not familiar with the technology. It requires knowledge of networking concepts and may require additional hardware or software components.
    3. Security concerns: iSCSI traffic is sent over the network, which can raise security concerns if not properly protected. Encryption and authentication mechanisms need to be implemented to ensure data security.
    4. Cost: Implementing iSCSI may require additional network infrastructure, such as dedicated switches or network adapters, which can increase the overall cost of the storage solution.

    It is important to consider these advantages and disadvantages in the context of your specific requirements and environment before deciding to use iSCSI with the LaCie d2 Professional NAS.

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