How to recover data from LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK) NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK)

LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK) NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK).

How to recover data from NAS LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK)

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like LaCie also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can implementing user quotas or permissions help prevent accidental data loss on NAS LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK) devices?

Yes, implementing user quotas or permissions can help prevent accidental data loss on NAS LaCie d2 Thunderbolt 2 devices. User quotas allow administrators to set limits on the amount of storage space each user can consume on the NAS device. This helps prevent one user from accidentally using up all available storage space and potentially causing data loss for other users.

Additionally, setting up proper user permissions ensures that only authorized users have access to specific files and folders on the NAS device. By granting appropriate permissions, administrators can prevent accidental deletion or modification of critical data by unauthorized users.

By combining user quotas and permissions, administrators can effectively control and manage access to data on the NAS device, reducing the risk of accidental data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK) can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK). The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a LaCie

How to recover data from a LaCie

d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK) has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK) network-attached storage keeps LaCie NAS OS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK), feel free to leave a comment!
  • Tyler Hodgson
    Tyler Hodgson 22.08.2023 16:49 #
    Is it possible to recover data from a NAS LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK) device that has been affected by a file system corruption or partition error?
    • Hetman Software
      Hetman Software 22.08.2023 17:00 #

      Yes, it is possible to recover data from a NAS LaCie d2 Thunderbolt 2 device that has been affected by file system corruption or partition error. However, the success of data recovery depends on the extent of the damage and the actions taken after the corruption occurred.

      Here are a few steps you can take to attempt data recovery:

      1. Check the drive's health: Use diagnostic tools to check the health of the drive and ensure that it is functioning properly. If the drive itself is damaged, it may require professional data recovery services.
      2. Repair the file system: If the file system is corrupted, you can try to repair it using disk repair tools or utilities specific to the NAS device. These tools can often fix common file system errors and restore access to the data.
      3. Use data recovery software: If the file system repair does not work or if the partition is lost, you can use data recovery software to scan the drive and recover lost files. There are many data recovery software options available, such as EaseUS Data Recovery Wizard, Stellar Data Recovery, or Recuva.
      4. Seek professional help: If the above steps do not work or if the data is critical, it is recommended to seek professional data recovery services. These services have specialized tools and expertise to recover data from severely damaged or corrupted drives.

      Remember to avoid further writes or modifications to the affected drive to prevent further data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in connecting a printer to the NAS LaCie d2 Thunderbolt 2 (LAC9000492EK / STEX3000200 / STEX3000300 / STEX4000200 / LAC9000493EK / STEX4000400 / STEX6000200 / STEX6000400 / STEX6000300 / LAC9000472EK / STEX8000401 / STEX8000200 / LAC9000473EK)?

    To connect a printer to the NAS LaCie d2 Thunderbolt 2, you can follow these steps:

    1. Make sure your printer is compatible with the NAS device. Check the printer's specifications and ensure it supports network connectivity.
    2. Connect the NAS device to your network. Use an Ethernet cable to connect the NAS device to your router or switch.
    3. Power on the NAS device and wait for it to boot up. This may take a few minutes.
    4. Install the printer drivers on the computer(s) that will be accessing the printer. You can usually find the drivers on the manufacturer's website or on the installation CD that came with the printer.
    5. Connect the printer to the NAS device. Depending on the printer and NAS model, you may need to connect the printer directly to the NAS using a USB cable or configure the printer wirelessly through the NAS's web interface.
    6. Access the NAS's web interface. Open a web browser and enter the IP address of the NAS device. You can find the IP address in the NAS's user manual or by checking your router's connected devices list.
    7. Configure the printer settings in the NAS's web interface. Navigate to the printer settings section and follow the on-screen instructions to set up the printer. This may include selecting the printer model, specifying print quality options, and assigning a printer name.
    8. Test the printer connection. Print a test page from your computer to ensure that the printer is properly connected to the NAS device and functioning correctly.

    Note: The specific steps may vary depending on the NAS and printer models you are using. It's recommended to refer to the user manuals of both devices for detailed instructions.

  • Are there any specific compatibility requirements or settings to consider when connecting a printer to the NAS LaCie d2 Thunderbolt 2?

    When connecting a printer to the LaCie d2 Thunderbolt 2 NAS, there are a few compatibility requirements and settings to consider:

    1. Printer Compatibility: Ensure that the printer you are connecting is compatible with the LaCie d2 Thunderbolt 2 NAS. Check the printer's specifications or consult the manufacturer's website for compatibility information.
    2. Printer Interface: Verify that the printer has a compatible interface to connect to the NAS. The LaCie d2 Thunderbolt 2 NAS typically supports USB printers, so ensure that your printer has a USB port.
    3. Printer Drivers: Install the necessary printer drivers on the device(s) that will be accessing the NAS. These drivers are specific to the printer model and can usually be downloaded from the manufacturer's website.
    4. NAS Configuration: Configure the NAS settings to enable printer sharing. This typically involves accessing the NAS administration interface and enabling printer sharing or adding the printer as a network device.
    5. Network Configuration: Ensure that the NAS and the devices you want to print from are connected to the same network. This can be a wired or wireless network, depending on the NAS and printer capabilities.
    6. Printer Setup: Once the NAS and printer are connected and configured, you may need to set up the printer on the devices you want to print from. This involves adding the printer as a network printer and selecting the appropriate driver.

    It's important to consult the user manual or support documentation for both the NAS and the printer for specific instructions and guidance on connecting and configuring them together.

  • Can you provide troubleshooting tips or common issues that may arise when connecting a printer to the NAS LaCie d2 Thunderbolt 2?

    When connecting a printer to the LaCie d2 Thunderbolt 2 NAS, there are a few troubleshooting tips and common issues that you may encounter:

    1. Check compatibility: Ensure that the printer you are connecting is compatible with the LaCie d2 Thunderbolt 2 NAS. Check the printer's specifications and requirements to ensure it can be connected via Thunderbolt or USB.
    2. Update firmware and drivers: Make sure that both the LaCie d2 Thunderbolt 2 NAS and the printer have the latest firmware and drivers installed. Check the manufacturer's website for any available updates.
    3. Check physical connections: Ensure that the Thunderbolt or USB cable is securely connected to both the LaCie d2 Thunderbolt 2 NAS and the printer. Try using a different cable or port to rule out any physical connection issues.
    4. Check printer settings: Verify that the printer is set up correctly and configured to work with the LaCie d2 Thunderbolt 2 NAS. Check the printer's manual or the manufacturer's website for specific instructions on connecting it to a network storage device.
    5. Network configuration: Ensure that the LaCie d2 Thunderbolt 2 NAS is connected to your network properly. Check the network settings and ensure that the NAS has a valid IP address. You may need to consult the NAS manual or contact LaCie support for assistance with network setup.
    6. Firewall and antivirus software: Sometimes, firewall or antivirus software can interfere with the printer's connection to the NAS. Temporarily disable these software programs and check if the printer can connect to the NAS. If it works, you may need to adjust the firewall or antivirus settings to allow the printer's connection.
    7. Test with other devices: If possible, try connecting the printer to another computer or device to see if it works. This will help determine if the issue is specific to the LaCie d2 Thunderbolt 2 NAS or the printer itself.
    8. Contact support: If you have tried all the troubleshooting steps and the printer still does not connect to the LaCie d2 Thunderbolt 2 NAS, it is recommended to contact LaCie support or the printer manufacturer's support for further assistance. They may have specific guidance or solutions for your particular setup.
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