Extracting Data from a RAID Disk When NAS Netgear ReadyNAS RN104 Does Not Power Up: Step-by-Step Guide

Has your NAS Netgear ReadyNAS RN104 suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Extracting Data from a RAID Disk When NAS Netgear ReadyNAS RN104 Does Not Power Up: Step-by-Step Guide

Netgear ReadyNAS RN104 NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an ReadyNAS RN104. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Extracting Data from a RAID Disk When NAS Netgear ReadyNAS RN104 Does Not Power Up: Step-by-Step Guide

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
Download

Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Netgear often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

How can software bugs or glitches impact data integrity on NAS Netgear ReadyNAS RN104 devices?

Software bugs or glitches can impact data integrity on NAS Netgear ReadyNAS RN104 devices in several ways:

  1. Data corruption: Bugs or glitches in the software can cause data corruption, leading to the loss or modification of files stored on the device. This can result in data integrity issues, making the data unusable or unreliable.
  2. File system errors: Software bugs can introduce errors in the file system used by the NAS device. These errors can lead to file system inconsistencies, making it difficult to access or retrieve data from the device.
  3. Data loss: In some cases, software bugs or glitches can cause data loss on the NAS device. This can occur if the bug affects the device's ability to properly save or store data, leading to permanent loss of files or data.
  4. Data modification: Bugs or glitches can also result in unintended modifications to data stored on the NAS device. This can include changes to file content, metadata, or even file deletion. Such modifications can compromise the integrity and reliability of the stored data.
  5. Unreliable backups: NAS devices often provide backup functionality to protect data. However, software bugs can affect the backup process, resulting in incomplete or unreliable backups. This can impact data integrity if the backups cannot be used to restore data accurately.

To mitigate the impact of software bugs or glitches on data integrity, it is recommended to:

  • Keep the NAS device's firmware and software up to date by regularly applying updates and patches provided by Netgear.
  • Enable automatic software updates to ensure that any bug fixes or security patches are promptly applied.
  • Regularly back up the data stored on the NAS device to an external storage or cloud-based backup solution.
  • Monitor for any reported software bugs or glitches related to the specific NAS model and promptly apply any available fixes or workarounds.
  • Implement RAID (Redundant Array of Independent Disks) or other data redundancy measures to protect against data loss in case of hardware or software failures.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS ReadyNAS RN104 can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RN104. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a Netgear

How to recover data from a Netgear

ReadyNAS RN104 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • X-RAID;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The Netgear ReadyNAS RN104 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ReadyNAS RN104, feel free to leave a comment!
  • Bryan Buller
    Bryan Buller 11.09.2023 09:48 #
    Are there any specific encryption keys or passwords required for data recovery from encrypted NAS Netgear ReadyNAS RN104 devices?
    • Hetman Software
      Hetman Software 11.09.2023 09:59 #

      To recover data from an encrypted Netgear ReadyNAS RN104 device, you would typically need the encryption key or password that was set during the encryption process. Without the correct key or password, accessing the encrypted data would be extremely difficult, if not impossible.

      It is important to note that encryption is designed to protect data, and without the proper credentials, recovering encrypted data can be challenging. It is recommended to keep the encryption key or password in a safe and secure location to ensure data recovery is possible when needed.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What network protocols does the Netgear ReadyNAS RN104 support?

    The Netgear ReadyNAS RN104 supports several network protocols, including:

    1. CIFS/SMB (Common Internet File System/Server Message Block): This is the most common protocol used for sharing files and printers between Windows devices.
    2. AFP (Apple Filing Protocol): This protocol is used for file sharing between Apple devices, such as Mac computers and iOS devices.
    3. NFS (Network File System): NFS is a distributed file system protocol that allows file sharing between Unix-like operating systems.
    4. FTP (File Transfer Protocol): FTP is a standard network protocol used for transferring files between a client and a server on a computer network.
    5. HTTP (Hypertext Transfer Protocol): HTTP is the protocol used for transmitting hypertext between web browsers and servers. The ReadyNAS RN104 supports HTTP for web-based file access.
    6. HTTPS (Hypertext Transfer Protocol Secure): HTTPS is the secure version of HTTP, providing encryption and secure communication. The ReadyNAS RN104 supports HTTPS for secure web-based file access.
    7. SSH (Secure Shell): SSH is a cryptographic network protocol used for secure remote login and file transfer. The ReadyNAS RN104 supports SSH for secure command-line access.
    8. iSCSI (Internet Small Computer System Interface): iSCSI is a network protocol that allows the use of the SCSI protocol over TCP/IP networks. The ReadyNAS RN104 supports iSCSI for block-level storage access.

    These are some of the main network protocols supported by the Netgear ReadyNAS RN104, but there may be additional protocols depending on the firmware version and configuration.

  • How do the network protocols on the Netgear ReadyNAS RN104 impact its performance and functionality?

    The network protocols on the Netgear ReadyNAS RN104 impact its performance and functionality in several ways:

    1. File Transfer Speed: The network protocols determine how efficiently files are transferred between the ReadyNAS and other devices on the network. Protocols like FTP, SFTP, and NFS can provide faster transfer speeds compared to protocols like SMB/CIFS.
    2. Compatibility: The protocols supported by the ReadyNAS determine its compatibility with different operating systems and devices. For example, SMB/CIFS is widely supported by Windows, Mac, and Linux systems, making it easier to access files from different devices. Other protocols like AFP (Apple Filing Protocol) are specifically designed for Mac systems.
    3. Security: Network protocols also impact the security of data transmission. Protocols like SFTP (SSH File Transfer Protocol) and HTTPS provide encrypted data transfer, ensuring that sensitive information is protected during transmission.
    4. Remote Access: Some network protocols, such as FTP and HTTP, allow remote access to the ReadyNAS over the internet. This enables users to access their files from anywhere, enhancing the functionality and convenience of the device.
    5. RAID Functionality: The ReadyNAS supports various RAID configurations for data redundancy and protection. The network protocols determine how the device interacts with the RAID array, ensuring that data is distributed and accessed efficiently across the drives.

    Overall, the network protocols on the Netgear ReadyNAS RN104 impact its performance by determining file transfer speed, compatibility, security, remote access capabilities, and RAID functionality. Users should choose the appropriate protocols based on their specific requirements and the devices they intend to connect to the ReadyNAS.

  • Are there any specific network protocols that are recommended or commonly used with the Netgear ReadyNAS RN104?

    The Netgear ReadyNAS RN104 supports various network protocols commonly used in NAS (Network Attached Storage) devices. Some of the recommended and commonly used protocols with the ReadyNAS RN104 are:

    1. SMB (Server Message Block) / CIFS (Common Internet File System): This is the most widely used protocol for sharing files and printers on a network, especially in Windows environments.
    2. NFS (Network File System): This protocol is commonly used in Unix/Linux environments for file sharing.
    3. FTP (File Transfer Protocol): FTP is a standard network protocol used for transferring files between a client and a server on a computer network.
    4. HTTP (Hypertext Transfer Protocol): Although primarily used for web browsing, HTTP can also be used for file transfer and accessing files stored on the ReadyNAS through a web browser.
    5. HTTPS (Hypertext Transfer Protocol Secure): Similar to HTTP, HTTPS is a secure version of HTTP that encrypts data transferred between the client and server, providing an additional layer of security.
    6. AFP (Apple Filing Protocol): AFP is the default protocol used for file sharing in macOS environments. The ReadyNAS RN104 supports AFP for seamless integration with Apple devices.

    These protocols allow users to access and share files stored on the ReadyNAS RN104 from different operating systems and devices across a network.