How to recover data from Netgear ReadyNAS RN424 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Netgear ReadyNAS RN424

Netgear ReadyNAS RN424 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ReadyNAS RN424.

How to recover data from NAS Netgear ReadyNAS RN424

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Netgear also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular software updates and patches enhance the security and stability of NAS Netgear ReadyNAS RN424 devices?

Regular software updates and patches can enhance the security and stability of NAS Netgear ReadyNAS RN424 devices in several ways:

  1. Security Vulnerability Fixes: Updates and patches often include fixes for known security vulnerabilities. By regularly updating the software on the ReadyNAS RN424, you ensure that any identified security weaknesses are addressed, minimizing the risk of unauthorized access or data breaches.
  2. Bug Fixes and Stability Improvements: Updates and patches also address software bugs and stability issues. These fixes can prevent crashes, improve overall performance, and enhance the reliability of the NAS device.
  3. Compatibility with New Technologies: As technology evolves, new standards and protocols may emerge. Regular software updates ensure that your ReadyNAS RN424 remains compatible with the latest technologies, preventing any compatibility issues and potential security vulnerabilities that may arise from using outdated software.
  4. New Security Features: Updates and patches may introduce new security features or enhancements to existing ones. These additions can provide additional layers of protection against emerging threats, improving the overall security posture of the NAS device.
  5. Firmware Updates: Firmware updates are a crucial part of software updates for NAS devices. These updates address vulnerabilities and improve the functionality of the device's firmware, which is responsible for managing the hardware components and overall system operations.
  6. Access to Technical Support: By keeping your ReadyNAS RN424 up to date, you ensure that you have access to technical support from Netgear. If you encounter any issues or have questions regarding the device's security or stability, having the latest software version installed can help in troubleshooting and receiving assistance from the manufacturer.

It is important to regularly check for software updates and patches provided by Netgear and apply them promptly to ensure the security and stability of your ReadyNAS RN424 device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ReadyNAS RN424 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RN424. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Netgear

How to recover data from a Netgear

ReadyNAS RN424 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • X-RAID;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Netgear ReadyNAS RN424 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ReadyNAS RN424, feel free to leave a comment!
  • Dennis Robertson
    Dennis Robertson 11.09.2023 04:51 #
    Is it possible to recover data from a NAS Netgear ReadyNAS RN424 device that has been infected by malware or viruses?
    • Hetman Software
      Hetman Software 11.09.2023 05:00 #

      Yes, it is possible to recover data from a NAS Netgear ReadyNAS RN424 device that has been infected by malware or viruses. However, the process may vary depending on the severity of the infection and the specific circumstances. Here are a few steps you can take to attempt data recovery:

      1. Disconnect the infected NAS device from the network: This will prevent the malware from spreading further and potentially causing more damage.
      2. Scan the infected NAS device: Use a reputable antivirus or antimalware software to scan the device and remove any detected threats. Make sure to update the antivirus software to ensure it has the latest virus definitions.
      3. Restore from a clean backup: If you have a recent backup of your data, you can restore the files from that backup. Make sure to scan the backup files for malware before restoring them.
      4. Seek professional help: If the malware has caused severe damage or if you don't have a recent backup, it may be necessary to seek professional data recovery services. These experts have specialized tools and techniques to recover data from infected devices. Keep in mind that professional data recovery services can be expensive.

      Prevention is always better than cure, so it's important to regularly update the firmware of your NAS device, use strong passwords, and follow best practices for network security to minimize the risk of malware infections.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • How can the NAS Netgear ReadyNAS RN424 be used to copy data from various devices, such as computers, smartphones, and tablets?

    The NAS Netgear ReadyNAS RN424 can be used to copy data from various devices, such as computers, smartphones, and tablets, by following these steps:

    1. Connect the NAS to your network: Connect the ReadyNAS RN424 to your local network using an Ethernet cable or by connecting it to your Wi-Fi network.
    2. Set up the ReadyNAS: Use the ReadyNAS Setup Wizard to configure the device. This involves setting up an administrator account, choosing a RAID configuration, and assigning network settings.
    3. Install the ReadyNAS apps: Go to the ReadyNAS Admin Page (accessible through a web browser) and navigate to the "Apps" section. Install the necessary apps for data backup and synchronization, such as ReadyNAS Remote, ReadyCLOUD, or ReadyNAS Replicate.
    4. Install the ReadyNAS app on devices: Install the corresponding ReadyNAS app on your computers, smartphones, and tablets. These apps are available for Windows, macOS, iOS, and Android.
    5. Configure backup/synchronization settings: Open the ReadyNAS app on each device and configure the backup/synchronization settings according to your preferences. You can select specific folders or files to be copied, set up automatic backups, and choose the destination folder on the ReadyNAS.
    6. Initiate the backup/synchronization: Once the settings are configured, initiate the backup/synchronization process from each device. The data will be copied from the devices to the ReadyNAS RN424 over the network.
    7. Monitor and manage the backups: You can monitor the progress and manage the backups/synchronization tasks through the ReadyNAS Admin Page or the respective apps on the devices. You can pause, resume, or modify the backup settings as needed.

    By following these steps, you can use the NAS Netgear ReadyNAS RN424 to copy data from various devices, ensuring that your important files are securely stored on the network-attached storage device.

  • What are the steps involved in setting up the NAS Netgear ReadyNAS RN424 to copy data from different devices?

    To set up the Netgear ReadyNAS RN424 to copy data from different devices, follow these steps:

    1. Unbox the ReadyNAS RN424 and connect it to your network using an Ethernet cable.
    2. Power on the ReadyNAS and wait for it to boot up.
    3. Open a web browser on your computer and enter the IP address of the ReadyNAS in the address bar. You can find the IP address on the LCD screen of the ReadyNAS or by using a network scanning tool.
    4. Log in to the ReadyNAS admin interface using the default credentials (admin/password). If you have changed the password, use the new credentials.
    5. Once logged in, you will be prompted to create a new admin password. Follow the on-screen instructions to set a new password.
    6. After setting the password, you will be directed to the ReadyNAS admin interface.
    7. In the admin interface, go to the "Shares" tab and click on "Create" to create a new share.
    8. Give the share a name and select the desired settings such as access permissions and quota limits.
    9. Save the share settings and go to the "Backup" tab in the admin interface.
    10. Click on "Create" to set up a new backup job.
    11. Select the source device or folder from where you want to copy data. This can be a computer, external hard drive, or another network device.
    12. Choose the destination share on the ReadyNAS where you want to store the copied data.
    13. Configure the backup schedule and any additional settings as per your requirements.
    14. Save the backup job settings and go to the "Backup" tab again.
    15. Click on "Run Now" to start the backup job immediately or wait for the scheduled time for the backup to begin.
    16. The ReadyNAS RN424 will now copy data from the selected source device to the designated share on the NAS.

    Note: The exact steps may vary slightly depending on the firmware version of the ReadyNAS and the specific configuration options available. It is recommended to refer to the ReadyNAS user manual or Netgear support documentation for detailed instructions specific to your device.

  • Are there any limitations or compatibility issues when using the NAS Netgear ReadyNAS RN424 to copy data from devices running different operating systems, such as Windows, macOS, iOS, and Android?

    The Netgear ReadyNAS RN424 is compatible with various operating systems, including Windows, macOS, Linux, iOS, and Android. It supports common file sharing protocols like SMB/CIFS, AFP, FTP, and WebDAV, making it accessible from different devices and operating systems.

    However, there might be some limitations or compatibility issues to consider:

    1. File System Compatibility: The ReadyNAS uses the BTRFS file system, which is compatible with most operating systems. However, some older versions of Windows may not natively support BTRFS and may require additional software or drivers to access the NAS.
    2. File Naming Restrictions: Different operating systems may have different restrictions on file naming conventions. For example, Windows does not allow certain special characters in file names, while macOS and Linux have more permissive naming rules. This can cause issues when copying files with incompatible names.
    3. App Availability: While the ReadyNAS can be accessed from various devices using their native file explorer or browser, specific apps or software provided by Netgear may not be available for all operating systems. This can limit some advanced features or functionalities provided by the NAS.
    4. File Permissions: Each operating system has its own file permission system. When copying files from different devices, it's important to ensure that the necessary permissions are set correctly to access and modify the files on the ReadyNAS.

    To overcome these limitations, it's recommended to keep the NAS firmware up to date, use the latest versions of operating systems, and ensure proper configuration of file sharing protocols and permissions. Additionally, consulting the Netgear support resources or community forums can provide specific guidance for any compatibility issues that may arise.

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