How to recover data from Netgear ReadyNAS RN628X NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Netgear ReadyNAS RN628X

Netgear ReadyNAS RN628X NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ReadyNAS RN628X.

How to recover data from NAS Netgear ReadyNAS RN628X

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Netgear also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any compatibility issues or limitations when connecting NAS Netgear ReadyNAS RN628X devices to different operating systems or platforms?

When connecting NAS Netgear ReadyNAS RN628X devices to different operating systems or platforms, there can be certain compatibility issues or limitations. Here are a few factors to consider:

  1. File System Compatibility: The ReadyNAS RN628X supports various file systems such as EXT3, EXT4, BTRFS, and XFS. While these file systems are compatible with most operating systems, some older systems may have limitations in accessing or writing to specific file systems.
  2. Network Protocol Support: The ReadyNAS RN628X supports multiple network protocols such as SMB/CIFS, NFS, AFP, FTP, and WebDAV. However, the level of support for these protocols may vary across different operating systems. For example, Windows typically works well with SMB/CIFS, while macOS prefers AFP or SMB. Linux systems generally work well with NFS.
  3. Software Compatibility: Netgear provides software utilities like ReadyNAS Remote, ReadyCLOUD, and ReadyNAS Surveillance for managing and accessing the NAS device. These utilities may have different versions or availability for different operating systems. Ensure that the required software is compatible with your specific operating system or platform.
  4. Third-Party Applications: If you plan to install third-party applications on the ReadyNAS RN628X, their compatibility may vary across different operating systems. Some applications may be specifically developed for certain platforms, limiting their availability or functionality on others.

To ensure compatibility and avoid limitations, it is recommended to check the Netgear ReadyNAS documentation, user forums, or contact Netgear support for specific information regarding your operating system or platform.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ReadyNAS RN628X can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RN628X. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Netgear

How to recover data from a Netgear

ReadyNAS RN628X has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • X-RAID;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Netgear ReadyNAS RN628X network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ReadyNAS RN628X, feel free to leave a comment!
  • Vicary Dickinson
    Vicary Dickinson 10.09.2023 23:41 #
    Can data recovery from a NAS Netgear ReadyNAS RN628X device be performed if there are issues with the file system or data corruption?
    • Hetman Software
      Hetman Software 11.09.2023 00:00 #

      Yes, data recovery can be performed from a NAS Netgear ReadyNAS RN628X device even if there are issues with the file system or data corruption. However, it is important to note that data recovery can be a complex and delicate process, and success may vary depending on the severity of the issue and the expertise of the data recovery professionals.

      In such cases, it is recommended to contact a professional data recovery service provider who specializes in NAS devices. They will have the necessary tools, knowledge, and experience to recover data from a Netgear ReadyNAS device, even in situations involving file system issues or data corruption.

      It is important to stop using the NAS device immediately after encountering any data loss or corruption issues to prevent further damage or overwriting of the data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is SSH (Secure Shell) and what is its significance in network security?

    SSH (Secure Shell) is a cryptographic network protocol that allows secure remote login and secure file transfers over an unsecured network. It provides a secure channel between a client and a server, allowing users to access and manage remote systems securely.

    The significance of SSH in network security is as follows:

    1. Encryption: SSH uses strong encryption algorithms to secure the communication between the client and server. It ensures that the data transmitted over the network cannot be intercepted or read by unauthorized parties.
    2. Authentication: SSH provides various authentication methods, such as password-based authentication, public key authentication, and two-factor authentication. This ensures that only authorized users can access the remote system, preventing unauthorized access.
    3. Secure Remote Access: SSH allows users to securely access and manage remote systems, even over untrusted networks like the internet. It creates a secure tunnel between the client and server, protecting sensitive information from being exposed to potential attackers.
    4. Secure File Transfer: SSH includes the Secure File Transfer Protocol (SFTP) for secure file transfers between systems. It ensures that files are transferred securely, protecting them from being intercepted or modified during transit.
    5. Port Forwarding: SSH supports port forwarding, which allows users to securely access services running on remote systems through encrypted tunnels. It enables secure access to services like databases, web servers, and remote desktops.
    6. Firewall Bypassing: SSH can be used to bypass firewalls and access systems behind them by tunneling traffic through an SSH connection. This can be useful in scenarios where direct access is restricted, but SSH is allowed.

    Overall, SSH plays a crucial role in network security by providing secure remote access, secure file transfers, encryption, and authentication, ensuring the confidentiality, integrity, and availability of data and systems.

  • How does the NAS Netgear ReadyNAS RN628X utilize SSH protocol for secure remote access and data transfer?

    The Netgear ReadyNAS RN628X utilizes the SSH (Secure Shell) protocol for secure remote access and data transfer in the following ways:

    1. Secure Shell Protocol: SSH is a cryptographic network protocol that provides secure communication and remote administration capabilities. It establishes an encrypted connection between the client and the server, ensuring that the data and commands transmitted over the network are protected from eavesdropping and tampering.
    2. Remote Access: The ReadyNAS RN628X allows users to remotely access their data and manage the NAS device using SSH. By enabling SSH access, users can establish a secure command-line interface (CLI) session with the NAS from any location with an internet connection. This allows for convenient remote administration and configuration of the NAS.
    3. Secure Data Transfer: When transferring data to and from the ReadyNAS RN628X over SSH, the protocol ensures the confidentiality and integrity of the transferred files. SSH uses encryption algorithms to secure the data during transit, preventing unauthorized access or interception of the files. This is particularly important when transferring sensitive or confidential data over untrusted networks, such as the internet.
    4. Authentication and Key Exchange: SSH utilizes various authentication methods to verify the identity of the client and the server. This ensures that only authorized users can access the NAS. Additionally, SSH employs a key exchange mechanism to establish a secure connection between the client and the server. This process generates session keys that are used to encrypt the data exchanged during the SSH session.

    By utilizing the SSH protocol, the Netgear ReadyNAS RN628X provides a secure and encrypted remote access solution, allowing users to manage their NAS device and transfer data safely over the network.

  • What are the advantages and limitations of using SSH for remote management and file transfers in the Netgear ReadyNAS RN628X?

    Advantages of using SSH for remote management and file transfers in the Netgear ReadyNAS RN628X:

    1. Secure Communication: SSH (Secure Shell) provides a secure channel over an unsecured network, ensuring the confidentiality and integrity of data transferred between the management device and the ReadyNAS. It encrypts all communication, protecting against eavesdropping and unauthorized access.
    2. Authentication: SSH uses public-key cryptography or password-based authentication to verify the identity of the user before granting access. This adds an extra layer of security and prevents unauthorized access to the ReadyNAS.
    3. Remote Access: SSH allows users to remotely manage the ReadyNAS from any location with an internet connection. It provides a command-line interface (CLI) that enables advanced configuration and administration of the device, even without physical access.
    4. File Transfers: SSH supports secure file transfers between the management device and the ReadyNAS. It provides the SCP (Secure Copy) protocol, which allows users to securely copy files and directories between systems.
    5. Flexibility: SSH is a widely supported protocol and is available on various operating systems, making it easy to use for remote management and file transfers across different platforms.

    Limitations of using SSH for remote management and file transfers in the Netgear ReadyNAS RN628X:

    1. Technical Knowledge: SSH primarily relies on command-line interface (CLI) interactions, which may require some technical expertise and familiarity with command-line operations. Users who are not comfortable with CLI may find it challenging to use SSH for management and file transfers.
    2. Limited Graphical Interface: SSH does not provide a graphical user interface (GUI), which means users have to rely on command-line commands for all operations. This may be inconvenient for users who prefer a visual interface for managing their devices.
    3. Network Configuration: SSH requires proper network configuration, including port forwarding and firewall settings, to establish a secure connection between the management device and the ReadyNAS. This may require additional configuration and troubleshooting, especially in complex network environments.
    4. Dependency on SSH Server: The ReadyNAS must have an SSH server enabled and running to support SSH-based remote management and file transfers. If the SSH server is disabled or encounters any issues, SSH-based operations will not be possible.
    5. Limited Performance for File Transfers: While SSH provides secure file transfers, the performance may not be as efficient as dedicated file transfer protocols like FTP or SFTP. Large file transfers over SSH may be slower compared to optimized file transfer protocols.
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