
- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Netgear ReadyNAS RR4312X
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Netgear often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Are there any common mistakes or oversights made by users that can lead to data loss on NAS Netgear ReadyNAS RR4312X devices?
There are several common mistakes or oversights made by users that can potentially lead to data loss on NAS Netgear ReadyNAS RR4312X devices. Some of them include:
- Not implementing a proper backup strategy: Many users rely solely on the NAS device as their primary storage without having a backup plan in place. This can lead to data loss in case of hardware failure, accidental deletion, or other unforeseen events.
- Ignoring firmware updates: Neglecting to update the firmware of the NAS device can leave it vulnerable to security vulnerabilities or bugs that may result in data loss. Regularly updating the firmware is essential to ensure the device's stability and security.
- Inadequate RAID configuration: The ReadyNAS RR4312X supports various RAID configurations for data redundancy and protection. Failing to configure the RAID properly or using an inappropriate RAID level can increase the risk of data loss. It is important to understand the different RAID options and choose the one that best suits your needs.
- Poor network security: Weak network security measures, such as using default or easily guessable passwords, can expose the NAS device to unauthorized access or hacking attempts. Intruders gaining access to the device can potentially delete or corrupt data.
- Lack of regular data integrity checks: Not performing regular data integrity checks can lead to undetected data corruption or errors. Without periodic checks, corrupted data may go unnoticed until it's too late to recover.
- Improper shutdown or power loss: Abruptly disconnecting the power supply to the NAS device or not following the proper shutdown procedure can result in data loss or file system corruption. It is crucial to ensure a clean shutdown of the device to prevent data integrity issues.
To mitigate the risk of data loss, users should implement a comprehensive backup strategy, regularly update the firmware, configure RAID properly, strengthen network security, perform regular data integrity checks, and follow the correct shutdown procedures.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS ReadyNAS RR4312X can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RR4312X. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Netgear
ReadyNAS RR4312X has 12 HDD slots, and it supports the following array types:
- RAID 0;
- X-RAID;
- RAID 1;
- RAID 5;
- RAID 6;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- Ext2;
- Ext3;
- Ext4;
- Btrfs;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?
The Netgear ReadyNAS RR4312X network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |


It is possible to recover data from a NAS Netgear ReadyNAS RR4312X device that has undergone a file system conversion or re-partitioning, but it can be a complex and challenging process.
When a file system conversion or re-partitioning occurs, the original file system structure and data may be modified or overwritten. This can make data recovery more difficult, as the original file system metadata and directory structures may be lost or damaged.
To recover data from such a device, it is recommended to follow these steps:
Remember, the sooner you stop using the device and seek professional help, the higher the chances of successful data recovery.