How to recover data from Netgear ReadyNAS RR4360S NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Netgear ReadyNAS RR4360S

Netgear ReadyNAS RR4360S NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from ReadyNAS RR4360S.

How to recover data from NAS Netgear ReadyNAS RR4360S

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Netgear also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can elevation of privileges or compromised user accounts lead to data loss or unauthorized access on NAS Netgear ReadyNAS RR4360S devices?

Yes, elevation of privileges or compromised user accounts can potentially lead to data loss or unauthorized access on NAS Netgear ReadyNAS RR4360S devices. If an attacker gains elevated privileges or compromises a user account with administrative privileges, they may be able to access, modify, or delete sensitive data stored on the device. This can result in data loss, unauthorized access, or even data theft. It is crucial to ensure strong security measures, such as regularly updating firmware, using strong passwords, implementing access controls, and following best practices for securing the NAS device to mitigate the risk of such incidents.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS ReadyNAS RR4360S can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Netgear ReadyNAS RR4360S. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Netgear

How to recover data from a Netgear

ReadyNAS RR4360S has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • X-RAID;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • Ext2;
  • Ext3;
  • Ext4;
  • Btrfs;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Netgear ReadyNAS RR4360S network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS ReadyNAS RR4360S, feel free to leave a comment!
  • Chet Crawley
    Chet Crawley 11.09.2023 02:43 #
    Is it possible to recover data from a NAS Netgear ReadyNAS RR4360S device that has been affected by a hardware malfunction or component failure?
    • Hetman Software
      Hetman Software 11.09.2023 03:00 #

      Yes, it is possible to recover data from a NAS Netgear ReadyNAS RR4360S device that has been affected by a hardware malfunction or component failure. However, the success of data recovery depends on the extent of the damage and the specific cause of the failure.

      If the device's hardware failure is limited to a single component, such as a failed hard drive or power supply, data recovery may be possible by replacing the faulty component and accessing the data again. In such cases, it is recommended to consult with a professional data recovery service or contact Netgear support for assistance.

      However, if the hardware failure is more severe, such as multiple component failures or damage to the NAS unit itself, data recovery may be more challenging. In such cases, it is recommended to seek professional data recovery services that specialize in NAS devices to maximize the chances of successful data retrieval.

      It is important to note that attempting DIY repairs or recovery methods without proper knowledge and expertise can lead to further damage and potential data loss.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features and specifications of the Netgear ReadyNAS RR4360S that make it suitable for a surveillance system?

    The Netgear ReadyNAS RR4360S is a high-performance storage solution specifically designed for surveillance systems. Some of its key features and specifications that make it suitable for this purpose are:

    1. High Storage Capacity: The RR4360S offers up to 60 bays for hard drives, allowing for a large amount of storage space. This is crucial for surveillance systems that generate a significant amount of video footage.
    2. Scalability: The system supports expansion units, enabling easy scalability as the surveillance system grows and requires more storage.
    3. RAID Support: The RR4360S supports various RAID configurations, including RAID 0, 1, 5, 6, and 10. This provides data redundancy and protection against drive failures, ensuring the integrity and availability of surveillance recordings.
    4. High-Speed Connectivity: It features multiple Gigabit Ethernet ports for fast data transfer rates, allowing for smooth and uninterrupted streaming of surveillance footage.
    5. Optimized for Surveillance: The ReadyNAS Surveillance add-on software is pre-installed, providing advanced surveillance features such as motion detection, remote access, and camera management.
    6. Compatibility: The RR4360S is compatible with a wide range of IP cameras and video management systems, making it suitable for integration into existing surveillance setups.
    7. Data Protection: It offers various backup options, including cloud backup, snapshot technology, and remote replication, ensuring the safety and redundancy of surveillance data.
    8. Scalable Video Management System (VMS): The ReadyNAS Surveillance software supports up to 40 camera channels, allowing for the management and monitoring of a large number of cameras.
    9. High Performance: The RR4360S is powered by a quad-core Intel Xeon processor and has ample memory, ensuring smooth and efficient operation even with multiple cameras and simultaneous recording.
    10. Reliability: Netgear is known for producing reliable and robust network storage solutions, making the RR4360S a dependable choice for surveillance systems that require continuous operation.

    Overall, the Netgear ReadyNAS RR4360S offers the necessary storage capacity, scalability, performance, and surveillance-specific features to meet the demands of a surveillance system effectively.

  • How does the Netgear ReadyNAS RR4360S ensure data security and reliability in a surveillance environment?

    The Netgear ReadyNAS RR4360S ensures data security and reliability in a surveillance environment through several features and functionalities:

    1. Redundant Array of Independent Disks (RAID): The RR4360S supports various RAID configurations, such as RAID 0, 1, 5, 6, and 10. RAID provides data redundancy by distributing data across multiple hard drives, ensuring that if one drive fails, the data can be rebuilt from the remaining drives.
    2. Snapshot Technology: The ReadyNAS RR4360S supports point-in-time snapshots, allowing users to take a snapshot of the data at a specific moment. These snapshots can be used for data recovery in case of accidental deletion or modification.
    3. Backup and Replication: The RR4360S supports backup and replication features, allowing users to create backup copies of their surveillance data and replicate them to offsite locations. This ensures data availability even in the event of a disaster or hardware failure.
    4. AES 256-Bit Encryption: The ReadyNAS RR4360S supports AES 256-bit encryption, which ensures that data stored on the device is encrypted and secure. This prevents unauthorized access to the data, providing an additional layer of security.
    5. User Access Control: The RR4360S allows administrators to set up user access controls, ensuring that only authorized personnel can access the surveillance data. This prevents unauthorized users from tampering with or deleting critical data.
    6. Surveillance Application Integration: The ReadyNAS RR4360S is compatible with various surveillance applications, such as Milestone Arcus and AXIS Camera Companion. These integrations provide seamless integration with surveillance cameras, ensuring reliable and secure storage of video footage.
    7. Scalability: The RR4360S is designed to be scalable, allowing users to add additional storage capacity as their surveillance data grows. This ensures that the system can accommodate the increasing demands of a surveillance environment without compromising data security and reliability.

    Overall, the combination of RAID, snapshot technology, backup and replication, encryption, user access control, surveillance application integration, and scalability ensures that the Netgear ReadyNAS RR4360S provides a secure and reliable storage solution for surveillance environments.

  • Can the Netgear ReadyNAS RR4360S support multiple IP cameras and handle high-resolution video footage for a large-scale surveillance system?

    Yes, the Netgear ReadyNAS RR4360S can support multiple IP cameras and handle high-resolution video footage for a large-scale surveillance system. It is designed to be a high-performance storage solution for demanding applications, including surveillance systems. With its powerful hardware and advanced features, it can easily handle the storage and processing requirements of multiple IP cameras, as well as high-resolution video footage.

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