How to recover data from Overland Storage SnapExpansion XSR NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Overland Storage SnapExpansion XSR

Overland Storage SnapExpansion XSR NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from SnapExpansion XSR.

How to recover data from NAS Overland Storage SnapExpansion XSR

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Overland Storage also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can quality of service (QoS) settings impact data transfer reliability on NAS Overland Storage SnapExpansion XSR devices?

Quality of Service (QoS) settings can impact data transfer reliability on NAS Overland Storage SnapExpansion XSR devices in the following ways:

  1. Bandwidth allocation: QoS settings allow you to allocate specific amounts of bandwidth to different applications or services. By prioritizing critical data transfers, you can ensure that they receive sufficient bandwidth, reducing the chance of congestion or delays that could impact reliability.
  2. Traffic prioritization: QoS settings enable you to prioritize certain types of traffic over others. For example, you can prioritize real-time data transfers or applications that require low latency, ensuring their reliability by minimizing delays or interruptions caused by other less critical traffic.
  3. Network congestion management: QoS settings help manage network congestion by ensuring that data transfers are given appropriate resources. By controlling the amount of bandwidth allocated to each transfer, QoS can prevent congestion-induced packet loss or delays, improving overall reliability.
  4. Error correction and packet loss prevention: Some QoS mechanisms include error correction techniques or packet loss prevention mechanisms. These features can help maintain data transfer reliability by detecting and correcting errors or retransmitting lost packets, ensuring the integrity of the transferred data.
  5. Traffic shaping: QoS settings can shape the traffic flow by limiting the rate at which data is transferred. This can prevent sudden bursts of traffic that may overload the network or cause congestion, leading to improved reliability by maintaining a more consistent and manageable data transfer rate.

Overall, QoS settings on NAS Overland Storage SnapExpansion XSR devices can significantly impact data transfer reliability by managing bandwidth allocation, prioritizing critical traffic, managing congestion, implementing error correction, and shaping traffic flow.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS SnapExpansion XSR can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Overland Storage SnapExpansion XSR. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Overland Storage

How to recover data from a Overland Storage

SnapExpansion XSR has 12 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 5;
  • RAID 6;
  • RAID 50;
  • RAID 60;
  • JBOD;
  • DynamicRAID;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Overland Storage SnapExpansion XSR network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS SnapExpansion XSR, feel free to leave a comment!
  • Swaine Goulding
    Swaine Goulding 9.09.2023 09:46 #
    Can data recovery from a NAS Overland Storage SnapExpansion XSR device be done if the storage disks are not recognized by the device?
    • Hetman Software
      Hetman Software 9.09.2023 10:00 #

      Data recovery from a NAS Overland Storage SnapExpansion XSR device can be challenging if the storage disks are not recognized by the device. However, there are a few steps you can try to recover the data:

      1. Check connections: Ensure that all cables and connections between the NAS device and the storage disks are properly connected. Sometimes, loose connections can cause recognition issues.
      2. Power cycle: Power off the NAS device and storage disks completely, disconnect them from the power source, and leave them disconnected for a few minutes. Then, reconnect and power them back on. This can sometimes resolve recognition issues.
      3. Check disk health: If you have access to the storage disks, you can try connecting them to a different device or computer to check if they are recognized. This can help determine if the issue lies with the NAS device or the disks themselves.
      4. Seek professional help: If the above steps do not work, it is recommended to seek professional data recovery services. Data recovery specialists have specialized tools and expertise to recover data from faulty or unrecognized storage devices. They can diagnose the issue and attempt recovery using advanced techniques.

      Remember, attempting DIY data recovery methods without proper knowledge and experience can potentially worsen the situation and lead to permanent data loss. It is always advisable to consult with professionals to maximize the chances of successful data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How can the NAS Overland Storage SnapExpansion XSR web interface be accessed and configured?

    To access and configure the NAS Overland Storage SnapExpansion XSR web interface, follow these steps:

    1. Connect your computer to the same network as the NAS Overland Storage SnapExpansion XSR.
    2. Open a web browser on your computer.
    3. Enter the IP address of the NAS Overland Storage SnapExpansion XSR in the address bar of the web browser. The IP address can usually be found in the documentation or by checking the network settings of the NAS device.
    4. Press Enter to load the web interface login page.
    5. Enter the username and password for the NAS Overland Storage SnapExpansion XSR. If you haven't changed the default credentials, you can find them in the documentation or on the device itself.
    6. Click on the Login or Sign In button to access the web interface.

    Once you have logged in to the web interface, you can configure various settings and options according to your requirements. The specific configuration options available will depend on the firmware version and features of the NAS Overland Storage SnapExpansion XSR.

  • What are the key features and functionalities offered by the NAS Overland Storage SnapExpansion XSR web interface?

    The key features and functionalities offered by the NAS Overland Storage SnapExpansion XSR web interface include:

    1. Configuration Management: The web interface allows users to configure and manage various settings of the NAS device, such as network settings, user accounts, and access permissions.
    2. Storage Management: Users can monitor and manage the storage capacity of the NAS device, including creating and managing storage volumes, RAID configurations, and disk usage.
    3. File Sharing: The web interface provides options for setting up and managing file sharing protocols like SMB/CIFS, NFS, and FTP. Users can create and manage shared folders, set access permissions, and monitor file transfers.
    4. Backup and Recovery: The NAS device can be configured to perform scheduled backups and provide options for data recovery. The web interface allows users to set up backup tasks, configure backup destinations, and monitor backup status.
    5. Remote Access: Users can access and manage the NAS device remotely through the web interface. This feature enables users to access files, manage settings, and perform administrative tasks from any location with an internet connection.
    6. System Monitoring: The web interface provides real-time monitoring of system performance, including CPU and memory usage, network activity, and disk health. Users can also view system logs and receive alerts for critical events.
    7. Firmware and Software Updates: The web interface allows users to check for firmware and software updates for the NAS device. Users can download and install updates directly from the interface, ensuring the device is up to date with the latest features and security patches.
    8. Integration with Other Services: The NAS device can be integrated with various other services and applications. The web interface provides options for configuring and managing integrations, such as cloud storage services, virtualization platforms, and surveillance systems.

    Overall, the NAS Overland Storage SnapExpansion XSR web interface offers a comprehensive set of features and functionalities for managing and optimizing the NAS device's storage, file sharing, backup, and remote access capabilities.

  • Can the NAS Overland Storage SnapExpansion XSR web interface be used to monitor and manage storage capacity, performance, and data protection? If so, what specific tools and options are available?

    Yes, the NAS Overland Storage SnapExpansion XSR web interface can be used to monitor and manage storage capacity, performance, and data protection. It provides several tools and options to facilitate these tasks. Some of the specific tools and options available include:

    1. Capacity Monitoring: The web interface allows you to view the current storage capacity usage and available space. It provides detailed information about storage volumes, file systems, and quotas.
    2. Performance Monitoring: You can monitor the performance of the NAS system through the web interface. It provides real-time statistics on CPU usage, memory utilization, network throughput, and disk I/O.
    3. Data Protection: The web interface offers various options for data protection. It allows you to configure and manage RAID levels, create and manage snapshots for point-in-time recovery, and set up remote replication for disaster recovery.
    4. File System Management: You can manage file systems and shares through the web interface. It enables you to create, delete, and modify file systems, as well as configure access permissions and quotas for shared folders.
    5. User and Group Management: The web interface provides tools for managing users and groups. You can create, delete, and modify user accounts, assign user roles and permissions, and manage user authentication settings.
    6. System Monitoring and Alerts: The web interface offers system monitoring capabilities, allowing you to track system health and performance. It provides alerts and notifications for various events such as disk failures, network connectivity issues, or capacity thresholds being reached.
    7. Backup and Restore: The web interface allows you to configure and manage backup and restore operations. You can schedule backups, define backup policies, and restore data from backups when needed.

    These are some of the tools and options available in the NAS Overland Storage SnapExpansion XSR web interface for monitoring and managing storage capacity, performance, and data protection.

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