Best Practices for Data Recovery from a Failed NAS Promise Pegasus3 PC Edition R8 RAID Configuration

Best practices for recovering data from a failed ⭐ NAS RAID array involve RAID level understanding, data redundancy, and selecting effective recovery tools.

Best Practices for Data Recovery from a Failed NAS Promise Pegasus3 PC Edition R8 RAID Configuration

Promise Pegasus3 PC Edition R8 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Pegasus3 PC Edition R8.

Best Practices for Data Recovery from a Failed NAS Promise Pegasus3 PC Edition R8 RAID Configuration

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What data recovery services or software options are available for NAS Promise Pegasus3 PC Edition R8 devices?

There are several data recovery services and software options available for NAS Promise Pegasus3 PC Edition R8 devices. Some of the popular ones include:

  1. Ontrack Data Recovery: Ontrack offers professional data recovery services for NAS devices, including the Promise Pegasus3 R8. They have a team of experts who can help recover data from failed or damaged NAS devices.
  2. EaseUS Data Recovery Wizard: EaseUS provides data recovery software that supports NAS devices, including the Promise Pegasus3 R8. Their software allows you to recover lost or deleted data from the NAS device.
  3. Disk Drill: Disk Drill is another data recovery software that supports NAS devices. It can help recover lost or deleted files from the Promise Pegasus3 R8 NAS.
  4. Stellar Data Recovery: Stellar offers data recovery software that can recover lost or deleted data from various storage devices, including NAS devices. Their software supports the Promise Pegasus3 R8 NAS.
  5. DriveSavers: DriveSavers is a professional data recovery service that can help recover data from failed or damaged NAS devices, including the Promise Pegasus3 R8. They have a team of experts who specialize in NAS data recovery.

It's important to note that data recovery from NAS devices can be complex and may require professional assistance, especially if the device has suffered physical damage. It's recommended to consult with a data recovery service provider or use reliable software for the best chances of successful data recovery.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Pegasus3 PC Edition R8 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Promise Pegasus3 PC Edition R8. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Promise

How to recover data from a Promise

Pegasus3 PC Edition R8 has 8 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 1E;
  • RAID 3;
  • RAID 5;
  • RAID 6;
  • RAID 30;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Promise Pegasus3 PC Edition R8 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Pegasus3 PC Edition R8, feel free to leave a comment!
  • Tod Tetlow
    Tod Tetlow 7.09.2023 01:12 #
    Are there any specific encryption keys or passwords required for data recovery from encrypted NAS Promise Pegasus3 PC Edition R8 devices?
    • Hetman Software
      Hetman Software 7.09.2023 01:16 #

      To recover data from an encrypted Promise Pegasus3 PC Edition R8 NAS device, you will typically need the following:

      1. Encryption Key: This is the key used to encrypt the data on the NAS. Without this key, it is not possible to decrypt and access the data. The encryption key is usually a passphrase or a randomly generated string.
      2. User Password: In addition to the encryption key, you may also need the user password associated with the NAS. This password is used to authenticate the user and grant access to the encrypted data.
      3. Recovery Key: Some NAS devices, including the Promise Pegasus3 PC Edition R8, offer a recovery key as an additional precaution. The recovery key is typically a long, randomly generated string that can be used to recover data in case the encryption key or user password is lost or forgotten.

      It is crucial to keep these keys and passwords secure and readily accessible to ensure successful data recovery. Without them, it may be extremely difficult or even impossible to recover the encrypted data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in connecting a printer to the NAS Promise Pegasus3 PC Edition R8?

    To connect a printer to the NAS Promise Pegasus3 PC Edition R8, you can follow these steps:

    1. Check printer compatibility: Ensure that the printer you are trying to connect is compatible with the NAS device. Check the printer's specifications and compatibility information.
    2. Connect the printer: Locate the USB or Ethernet port on the printer. Connect one end of the USB or Ethernet cable to the printer and the other end to an available USB or Ethernet port on the NAS device.
    3. Configure the NAS device: Access the NAS device's web interface by entering its IP address in a web browser. Log in with the appropriate credentials.
    4. Enable printer sharing: In the NAS device's web interface, navigate to the printer sharing settings. Enable printer sharing and configure any necessary settings like printer name, permissions, etc.
    5. Install printer drivers: If the NAS device requires printer drivers to be installed, download the appropriate drivers from the printer manufacturer's website. Install the drivers on the computer(s) that will be using the printer.
    6. Add printer on computer: On the computer(s) that will be using the printer, go to the "Printers & Scanners" or "Devices & Printers" settings. Click on "Add a printer" or "Add a device" and follow the on-screen instructions to detect and add the printer connected to the NAS device.
    7. Test the printer: Once the printer is added, try printing a test page or document to ensure that the connection and setup are successful.

    Note: The specific steps may vary slightly depending on the NAS device's interface and printer model. It is recommended to refer to the NAS device's user manual or online documentation for detailed instructions.

  • Are there any specific printer compatibility requirements or settings that need to be considered when connecting it to the NAS Promise Pegasus3 PC Edition R8?

    There are no specific printer compatibility requirements or settings that need to be considered when connecting a printer to the NAS Promise Pegasus3 PC Edition R8. The NAS device is primarily designed for storage and data management purposes, and does not directly interact with printers or have specific printer-related settings.

    To connect a printer to the NAS device, you would typically connect the printer to a computer that is connected to the NAS device, and then configure the computer to share the printer over the network. Other devices on the network, including the NAS device, can then access and use the shared printer. The compatibility and settings for printer sharing would depend on the computer's operating system and the printer model being used.

  • Can you provide a detailed guide or tutorial on how to connect a printer to the NAS Promise Pegasus3 PC Edition R8, including any necessary software installations or configuration steps?

    Sure! Here's a detailed guide on how to connect a printer to the NAS Promise Pegasus3 PC Edition R8:

    Step 1: Check Printer Compatibility

    Before proceeding, ensure that your printer is compatible with network printing. Look for network connectivity options such as Ethernet or Wi-Fi on your printer. If it doesn't have built-in network capabilities, you may need to connect it to a print server that supports network printing.

    Step 2: Connect Printer to Network

    Connect your printer to the same network as the NAS Promise Pegasus3 R8. If your printer has an Ethernet port, connect it directly to your network router or switch using an Ethernet cable. Alternatively, if your printer supports Wi-Fi, follow the manufacturer's instructions to connect it to your Wi-Fi network.

    Step 3: Install Printer Software (if required)

    If your printer requires specific software to be installed on your computer or NAS, follow the manufacturer's instructions to install the necessary software. This software usually includes printer drivers and management tools.

    Step 4: Access NAS Web Interface

    Open a web browser on your computer and enter the IP address of your NAS Promise Pegasus3 R8. This IP address can usually be found in the NAS's user manual or by using a network scanning tool. The web interface allows you to configure various settings of your NAS.

    Step 5: Configure Printer Settings on NAS

    Once you're logged into the NAS web interface, navigate to the printer settings section. The exact location may vary depending on the NAS firmware. Look for options related to printers, printing services, or network printing.

    Step 6: Add Printer on NAS

    In the printer settings section, there should be an option to add a printer. Click on it and follow the on-screen instructions to add your printer. You may need to enter the printer's IP address or hostname, and select the appropriate printer driver from a list.

    Step 7: Test Printing

    After adding the printer, perform a test print to ensure it is working correctly. You can usually find a test print option within the NAS web interface or by accessing the printer settings on your computer.

    Step 8: Connect Computers to the Printer

    To print from your computers, you need to connect them to the printer. Depending on your operating system, follow these steps:

    • Windows: Open the Control Panel, navigate to "Devices and Printers," click on "Add a printer," and follow the on-screen instructions to install the printer.
    • Mac: Open "System Preferences," click on "Printers & Scanners," click the "+" button to add a printer, and select the printer from the list.

    Step 9: Print from NAS and Computers

    Now that the printer is connected to the NAS and your computers, you can print directly from the NAS or any connected computer. Simply select the printer when printing a document or file, and it should start printing.

    That's it! You have successfully connected a printer to the NAS Promise Pegasus3 PC Edition R8. Remember to consult the user manuals or support documentation provided by your printer manufacturer for any specific instructions related to your printer model.

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