Data Recovery Best Practices for a Failed NAS Promise UltraTrak JB4000 RAID Configuration

Recover data from a failed ⭐ NAS RAID array with these best practices on RAID configurations, data redundancy, and choosing the best recovery software.

Data Recovery Best Practices for a Failed NAS Promise UltraTrak JB4000 RAID Configuration

Promise UltraTrak JB4000 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from UltraTrak JB4000.

Data Recovery Best Practices for a Failed NAS Promise UltraTrak JB4000 RAID Configuration

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
Download

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any specific factors to consider when choosing a NAS Promise UltraTrak JB4000 device to minimize data loss risks?

Yes, there are several factors to consider when choosing a NAS Promise UltraTrak JB4000 device to minimize data loss risks. Here are some key factors:

  1. Redundancy: Look for a NAS device that offers RAID (Redundant Array of Independent Disks) technology, specifically RAID levels 1, 5, or 6. These levels provide data redundancy, ensuring that if one drive fails, your data remains intact on the other drives.
  2. Hot-swappable drives: Choose a NAS device that supports hot-swappable drives. This allows you to replace a failed drive without shutting down the system, minimizing downtime and reducing the risk of data loss.
  3. Backup and recovery options: Consider a NAS device that offers built-in backup and recovery features. Look for features like scheduled backups, incremental backups, and the ability to restore data easily in case of accidental deletion or hardware failure.
  4. Power backup: Ensure that the NAS device has a reliable power backup mechanism, such as an uninterruptible power supply (UPS). Power outages or surges can lead to data corruption or loss, so having a backup power source can help protect your data.
  5. Data encryption: If you deal with sensitive or confidential data, consider a NAS device that supports data encryption. Encryption ensures that even if the physical drives are compromised, the data remains unreadable without the encryption key.
  6. Scalability: Choose a NAS device that allows for easy expansion as your storage needs grow. This can help prevent data loss risks associated with running out of storage space or having to migrate data to a new system.
  7. Regular maintenance and updates: Ensure that the NAS device has regular firmware updates and maintenance support from the manufacturer. This helps to address any potential vulnerabilities and ensures the device's optimal performance and data integrity.
  8. User access controls: Look for a NAS device that offers granular user access controls. This allows you to restrict access to specific files or folders, reducing the risk of unauthorized access or accidental deletion.

By considering these factors, you can minimize the risks of data loss and ensure the safety and integrity of your data on a NAS Promise UltraTrak JB4000 device.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS UltraTrak JB4000 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Promise UltraTrak JB4000. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a Promise

How to recover data from a Promise

UltraTrak JB4000 has 4 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 1E;
  • RAID 3;
  • RAID 5;
  • RAID 6;
  • RAID 30;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Promise UltraTrak JB4000 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

Feedback

We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS UltraTrak JB4000, feel free to leave a comment!
  • Hector Chase
    Hector Chase 7.09.2023 00:44 #
    Is it possible to recover data from a NAS Promise UltraTrak JB4000 device that has been affected by a file system corruption or partition error?
    • Hetman Software
      Hetman Software 7.09.2023 00:59 #

      Yes, it is possible to recover data from a NAS Promise UltraTrak JB4000 device that has been affected by file system corruption or partition error. However, the success of data recovery depends on the extent of the damage and the steps taken to recover the data.

      Here are some steps you can take to attempt data recovery from a corrupted NAS device:

      1. Disconnect the device and do not attempt any further operations on it to prevent further damage.
      2. Connect the hard drives from the NAS device to a computer using a SATA-to-USB adapter or by directly connecting them to the computer's SATA ports.
      3. Use data recovery software such as Recuva, EaseUS Data Recovery Wizard, or TestDisk to scan the connected drives and attempt to recover the lost data. These software tools can often recover files from corrupted file systems or partitions.
      4. If the software cannot recover the data or if the drives are physically damaged, it may be necessary to seek professional data recovery services. These services have specialized equipment and expertise to recover data from damaged storage devices.

      Remember to always have a backup of your important data to avoid data loss in such situations.

Post comment
User
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Share

Questions and answers

  • What are the key features and capabilities of the NAS Promise UltraTrak JB4000 that make it suitable for copying data from different devices?

    The NAS Promise UltraTrak JB4000 is a network-attached storage (NAS) device designed for high-performance data storage and backup. Its key features and capabilities that make it suitable for copying data from different devices are:

    1. High storage capacity: The UltraTrak JB4000 offers a large storage capacity, typically ranging from 8TB to 32TB, which allows for the storage of substantial amounts of data from multiple devices.
    2. RAID support: It supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, and 60. RAID provides data redundancy and improves performance, ensuring the safety and integrity of copied data.
    3. Multiple device connectivity: The UltraTrak JB4000 supports multiple connectivity options, including Ethernet, USB, and eSATA. This allows for easy connection and copying of data from different devices such as computers, servers, and external storage devices.
    4. High data transfer speeds: With its high-performance hardware components, the UltraTrak JB4000 offers fast data transfer speeds. This enables quick and efficient copying of data from various devices, reducing the time required for the backup process.
    5. Data protection features: The UltraTrak JB4000 includes advanced data protection features like snapshot technology, which allows for point-in-time recovery of data, and data encryption, which ensures the security of copied data.
    6. Scalability: The UltraTrak JB4000 is designed to be easily expandable, allowing for the addition of more storage capacity as needed. This scalability makes it suitable for copying data from different devices with varying storage requirements.
    7. Centralized management: The UltraTrak JB4000 offers centralized management capabilities through a user-friendly web-based interface. This allows for easy configuration, monitoring, and management of the device and the data copying process from a single location.

    Overall, the NAS Promise UltraTrak JB4000 provides a reliable and efficient solution for copying data from different devices, offering high storage capacity, fast data transfer speeds, data protection features, and scalability.

  • How does the NAS Promise UltraTrak JB4000 ensure data integrity and security during the data copying process?

    The NAS Promise UltraTrak JB4000 ensures data integrity and security during the data copying process through various mechanisms:

    1. RAID Protection: The UltraTrak JB4000 supports RAID levels 0, 1, 5, 6, and 10. RAID technology combines multiple hard drives into an array, providing redundancy and data protection. In case of a drive failure, the system can continue operating without data loss or downtime.
    2. Data Scrubbing: The device performs regular data scrubbing, which involves checking and repairing any inconsistencies or errors in the stored data. This process helps maintain data integrity and ensures that all data is accurate and accessible.
    3. Error Correction: The UltraTrak JB4000 utilizes error correction techniques, such as parity checks and checksums, to detect and correct errors that may occur during data copying. These mechanisms help prevent data corruption and ensure the accuracy of the copied data.
    4. Data Encryption: The UltraTrak JB4000 supports data encryption, allowing users to encrypt their data during the copying process. Encryption ensures that the data remains secure and unreadable to unauthorized individuals, even if the drives are stolen or accessed without proper authorization.
    5. Access Controls: The device provides various access control mechanisms, such as user authentication and permissions management. This ensures that only authorized individuals can access and modify the data, reducing the risk of unauthorized copying or tampering.
    6. Secure Copy Protocols: The UltraTrak JB4000 supports secure copy protocols like FTPS (FTP over SSL/TLS) and SFTP (SSH File Transfer Protocol), which encrypt the data during the copying process. These protocols provide an additional layer of security, preventing interception or tampering of the data while in transit.

    By combining these mechanisms, the NAS Promise UltraTrak JB4000 ensures data integrity and security during the data copying process, protecting against data loss, corruption, and unauthorized access.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat