How to recover data from Promise Vess 1730 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS Promise Vess 1730

Promise Vess 1730 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Vess 1730.

How to recover data from NAS Promise Vess 1730

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can implementing user quotas or permissions help prevent accidental data loss on NAS Promise Vess 1730 devices?

Yes, implementing user quotas and permissions can help prevent accidental data loss on NAS Promise Vess 1730 devices. User quotas allow administrators to set limits on the amount of storage space each user can consume on the NAS device. By setting appropriate quotas, administrators can ensure that users do not consume excessive storage space, which could lead to accidental data loss due to running out of storage capacity.

Additionally, implementing user permissions allows administrators to control who can access and modify data on the NAS device. By assigning appropriate permissions to users, administrators can prevent unauthorized access and accidental deletion or modification of critical data. Users can be granted read-only access or limited write access based on their roles and responsibilities.

By combining user quotas and permissions, administrators can enforce storage limits and control access to data, reducing the risk of accidental data loss on NAS Promise Vess 1730 devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Vess 1730 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with Promise Vess 1730. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a Promise

How to recover data from a Promise

Vess 1730 has 16 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • RAID 1E;
  • RAID 3;
  • RAID 5;
  • RAID 6;
  • RAID 30;
  • RAID 50;
  • RAID 60;
  • JBOD;

NAS supports:

  • exFAT, VFAT, FAT 12 / 16 / 32;
  • NTFS / ReFS;
  • APFS / HFS+;
  • Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
  • VMFS / HikvisionFS;

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The Promise Vess 1730 network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Vess 1730, feel free to leave a comment!
  • Jake Findley
    Jake Findley 7.09.2023 23:43 #
    Can data recovery from a NAS Promise Vess 1730 device be performed if there are issues with the network connectivity?
    • Hetman Software
      Hetman Software 8.09.2023 00:00 #

      Yes, data recovery from a NAS Promise Vess 1730 device can still be performed even if there are issues with network connectivity. The Promise Vess 1730 is a hardware-based storage system, and data recovery can be done by directly accessing the hard drives within the device.

      If there are network connectivity issues, you can connect the hard drives to a different computer or a data recovery tool that supports NAS drive recovery. By bypassing the network connectivity, you can access the data directly from the hard drives and perform the necessary recovery procedures.

      It is recommended to consult with a professional data recovery service or contact Promise Technology support for specific guidance and assistance in recovering data from a Promise Vess 1730 device.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS Promise Vess 1730 enhance internet access capabilities for businesses?

    The NAS Promise Vess 1730 does not directly enhance internet access capabilities for businesses. It is a network-attached storage (NAS) system designed to provide centralized storage and data management solutions for businesses.

    However, having a reliable and efficient storage system like the NAS Promise Vess 1730 can indirectly contribute to enhancing internet access capabilities for businesses in the following ways:

    1. Improved File Sharing: The NAS system allows businesses to store and share files centrally, making it easier for employees to access and collaborate on documents. This can enhance productivity and efficiency, which indirectly impacts internet access capabilities by reducing the time spent searching for files or waiting for them to download/upload.
    2. Data Backup and Recovery: The NAS system offers data backup and recovery features, ensuring critical business data is protected and easily recoverable in case of any data loss. This reduces the risk of downtime and the need for extensive internet access during recovery processes.
    3. Virtualization Support: The NAS Promise Vess 1730 is compatible with virtualization technologies, allowing businesses to create virtual machines (VMs) and run applications within the NAS system. This can help optimize resource utilization and reduce the dependency on internet access for running certain applications.
    4. Remote Access and Collaboration: Many NAS systems, including the Vess 1730, offer remote access capabilities. This enables employees to access files and data stored on the NAS from anywhere with an internet connection. It promotes remote collaboration and eliminates the need for constant internet access to transfer files via email or other cloud-based services.

    While the NAS Promise Vess 1730 may not directly enhance internet access capabilities, it provides a robust storage solution that can indirectly improve productivity, data management, and collaboration within a business, which can positively impact overall internet usage.

  • What are the key features and benefits of the NAS Promise Vess 1730 in terms of internet connectivity?

    The NAS Promise Vess 1730 offers several key features and benefits in terms of internet connectivity:

    1. High-speed connectivity: The Vess 1730 supports Gigabit Ethernet connectivity, allowing for fast and reliable internet connections. This ensures quick data transfer rates and smooth network performance.
    2. Multiple network interfaces: It is equipped with multiple network interfaces, including dual Gigabit Ethernet ports. This allows for link aggregation, load balancing, and failover, ensuring uninterrupted internet connectivity.
    3. Network redundancy: The Vess 1730 supports network redundancy through its multiple network interfaces. In case one network connection fails, the system automatically switches to the secondary connection, ensuring continuous internet connectivity.
    4. Advanced networking protocols: It supports various advanced networking protocols such as TCP/IP, DHCP, DNS, and VLAN. These protocols help in efficient network management, addressing, and communication between devices.
    5. Remote access and management: The Vess 1730 offers remote access and management capabilities, allowing users to access and manage their data and network settings from anywhere via the internet. This feature is particularly beneficial for remote offices or users who need to access their data while on the go.
    6. Scalability and flexibility: The Vess 1730 is designed to be scalable and flexible, supporting multiple expansion options. This allows users to easily expand their network infrastructure as their needs grow, ensuring seamless internet connectivity for future requirements.
    7. Enhanced security: It provides advanced security features such as firewall, VPN support, and access control, ensuring secure internet connectivity. These features protect the network from unauthorized access and potential threats, safeguarding data and network integrity.
    8. Quality of Service (QoS): The Vess 1730 supports QoS, allowing users to prioritize internet traffic and allocate bandwidth based on their requirements. This ensures that critical applications or services receive the necessary network resources, optimizing internet connectivity for specific needs.

    Overall, the NAS Promise Vess 1730 offers reliable, high-speed, and secure internet connectivity with advanced networking features, making it suitable for various business and enterprise environments.

  • How does the NAS Promise Vess 1730 ensure secure and reliable internet access for organizations?

    The NAS Promise Vess 1730 ensures secure and reliable internet access for organizations through several features and functionalities:

    1. Redundant Network Connectivity: The Vess 1730 is equipped with multiple network interface ports, allowing organizations to establish redundant internet connections. This ensures uninterrupted internet access even if one connection fails.
    2. Load Balancing: The device supports load balancing, which distributes network traffic across multiple internet connections. This optimizes bandwidth utilization and prevents any single connection from being overwhelmed, ensuring reliable and efficient internet access.
    3. Quality of Service (QoS): The Vess 1730 incorporates QoS capabilities, enabling organizations to prioritize internet traffic based on their specific requirements. This ensures that critical applications or services receive sufficient bandwidth and are not affected by other non-essential network activities.
    4. Virtual Private Network (VPN) Support: The device offers VPN support, allowing organizations to establish secure connections over the internet. This enables remote employees or branch offices to securely access the organization's network resources, ensuring data privacy and integrity.
    5. Firewall and Security Features: The Vess 1730 includes built-in firewall capabilities to protect the organization's network from unauthorized access and potential threats. It can be configured to filter and block certain types of network traffic, ensuring a secure internet environment.
    6. Intrusion Detection and Prevention System (IDPS): The device may include IDPS functionality, which monitors network traffic for any suspicious or malicious activities. It can detect and prevent potential attacks, ensuring the organization's network remains secure and reliable.
    7. Bandwidth Management: The Vess 1730 allows organizations to manage and control bandwidth usage effectively. It provides features such as bandwidth shaping and traffic prioritization, enabling organizations to allocate resources as per their specific needs and ensure reliable internet access for critical applications.

    Overall, the NAS Promise Vess 1730 combines various security and networking features to ensure secure and reliable internet access for organizations, minimizing downtime and protecting against potential threats.

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