- Why can’t ordinary software tools restore files from RAID?
- How to take hard disks out of the NAS and connect them to a PC?
Why can’t ordinary software tools restore files from RAID?
Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.
Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.
Various RAID levels store information in different ways. Additionally, manufacturers like Promise also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.
Are there any known issues or limitations when using NAS Promise VTrak J300s devices with virtualization platforms such as VMware or Hyper-V?
There are a few known issues and limitations when using NAS Promise VTrak J300s devices with virtualization platforms like VMware or Hyper-V. Some of these include:
- Limited scalability: The VTrak J300s has a maximum capacity of 120TB, which may not be sufficient for large-scale virtualization deployments.
- Performance limitations: The VTrak J300s may not provide the same level of performance as dedicated storage arrays designed for virtualization environments. This can impact the overall performance of virtual machines running on the platform.
- Lack of advanced features: The VTrak J300s may not support advanced features like storage tiering, deduplication, or thin provisioning, which are commonly used in virtualization environments to optimize storage utilization and performance.
- Compatibility issues: While the VTrak J300s is compatible with popular virtualization platforms like VMware and Hyper-V, there may be specific firmware or driver requirements that need to be met for seamless integration. It is important to check the compatibility matrix provided by Promise Technology for specific details.
- Limited integration with management tools: The VTrak J300s may not have extensive integration with virtualization management tools, making it harder to manage and monitor the storage infrastructure from within the virtualization platform.
It is recommended to review the product documentation and consult with Promise Technology or the virtualization platform vendor for any specific limitations or issues related to using VTrak J300s devices with virtualization platforms.
How to take hard disks out of the NAS and connect them to a PC?
Although NAS VTrak J300s can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:
-
Turn off the storage and disconnect it from the power supply.
WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.
-
Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.
-
Make sure to mark each hard disk in accordance with how they were installed inside the NAS.
-
Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.
Go to view
Restoring data with Hetman RAID Recovery
This program recovers data from damaged RAID arrays and is fully compatible with Promise VTrak J300s. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.
How to recover data from a Promise
VTrak J300s has 12 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 1E;
- RAID 3;
- RAID 5;
- RAID 6;
- RAID 30;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
Safe recovery from disk images
This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:
- Overwriting during the recovery process;
- Loss resulting from bad sectors;
- User mistakes.
To create an image, do the following:
-
Make sure that you have enough free space to save the image. The image file size usually equals the disk size.
-
Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.
-
When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.
-
At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.
Where are user’s files stored?
The Promise VTrak J300s network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
Comparison of software for RAID recovery
| Product | Operating system | License type | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows | Paid | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Paid | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Paid | Yes, over 200 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Paid | Yes, over 1,000 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Paid | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Free | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
Yes, it is possible to recover data from a NAS Promise VTrak J300s device that has been affected by a disk failure or spindle motor malfunction. However, it is recommended to contact a professional data recovery service for assistance.
Data recovery experts have specialized tools and techniques to recover data from failed or malfunctioning storage devices. They can diagnose the exact issue with the device and perform necessary repairs or replacements to get the disks working again. Once the disks are operational, they can recover the data using specialized software and techniques.
It is important to note that attempting DIY data recovery on a failed storage device can further damage the disks and make data recovery more difficult or even impossible. Therefore, it is best to seek professional help to ensure the highest chances of successful data recovery.