- Why Regular Data Recovery Tools Can’t Restore Files from RAID
- Key Information About the NAS Promise VTrak M500f
- How to Remove Hard Disks from Your NAS and Connect Them to a PC
Why Regular Data Recovery Tools Can’t Restore Files from RAID
Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.
This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.
Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like Promise often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.
Can the use of deduplication or compression technologies impact data loss risks on NAS Promise VTrak M500f devices?
The use of deduplication or compression technologies can potentially impact data loss risks on NAS Promise VTrak M500f devices.
Deduplication technology eliminates redundant data by storing only unique data blocks and creating references to them. This can reduce storage requirements and increase efficiency. However, if the deduplication process is not implemented correctly or if there are issues with the deduplication algorithm, it can potentially lead to data loss if the references to the unique data blocks are lost or corrupted.
Compression technology reduces the size of data by encoding it in a more compact form. While compression can save storage space and improve performance, there is a risk of data loss if the compression algorithm used is not reliable or if there are errors during the compression process.
It is important to note that the impact of deduplication or compression technologies on data loss risks can vary depending on the specific implementation and configuration of the NAS Promise VTrak M500f devices. It is recommended to carefully evaluate and test these technologies before implementing them in production environments to ensure the integrity and availability of data.
How to Remove Hard Disks from Your NAS and Connect Them to a PC
Although the NAS VTrak M500f can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:
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Power off the NAS and disconnect it from the power source.
WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
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Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
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Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
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Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.
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Step-by-Step Data Recovery with Hetman RAID Recovery
This program restores data from damaged RAID arrays and is fully compatible with Promise VTrak M500f. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.
How to recover data from a Promise
VTrak M500f has 15 HDD slots, and it supports the following array types:
- RAID 0;
- RAID 1;
- RAID 1E;
- RAID 3;
- RAID 5;
- RAID 6;
- RAID 30;
- RAID 50;
- RAID 60;
- JBOD;
NAS supports:
- exFAT, VFAT, FAT 12 / 16 / 32;
- NTFS / ReFS;
- APFS / HFS+;
- Ext2 / 3 / 4 / ReiserFS / XFS / UFS / ZFS / Btrfs;
- VMFS / HikvisionFS;
How to Safely Recover Data from Disk Images
This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:
- Overwriting during the recovery process;
- Additional data loss caused by bad sectors;
- User errors.
To create a disk image, follow these steps:
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Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
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In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
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When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.
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Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.
Where Are the User’s Files Actually Stored?
The Promise VTrak M500f network-attached storage keeps OS Linux operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.
RAID Recovery Software: Detailed Comparison
| Product | Operating system | RAID controller support | Supported file systems | Virtual RAID controller support | Data recovery from damaged RAID | File preview |
|---|---|---|---|---|---|---|
| Hetman RAID Recovery | Windows, Linux, MacOS | Yes, over 100 controllers | FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS | Yes | Yes | Yes |
| DiskInternals RAID Recovery | Windows | Yes, over 10 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| R-Studio | Windows, Mac, Linux | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| UFS Explorer RAID Recovery | Windows, Mac, Linux | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
| EaseUS Data Recovery | Windows | Yes, over 20 controllers | FAT, NTFS, Ext2/3/4, HFS+ | No | Yes | Yes |
| ReclaiMe Free RAID Recovery | Windows | Yes, over 100 controllers | FAT, NTFS, Ext2/3/4, HFS+ | Yes | Yes | Yes |
Data recovery from a NAS (Network Attached Storage) device can be challenging, especially if the device is experiencing intermittent connectivity issues. However, it is still possible to recover data from such a device depending on the specific circumstances.
Here are a few steps you can take to attempt data recovery:
Remember, in any data recovery scenario, it is crucial to avoid further data loss. Do not attempt to repair or modify the NAS device unless you have the necessary expertise.