How to recover data from QNAP NMP-1000 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP NMP-1000

QNAP NMP-1000 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from NMP-1000.

How to recover data from NAS QNAP NMP-1000

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can hardware failure lead to data loss in NAS QNAP NMP-1000 devices?

Hardware failure in NAS QNAP NMP-1000 devices can lead to data loss in several ways:

  1. Hard Drive Failure: The most common hardware failure in NAS devices is hard drive failure. If one or more hard drives fail in a RAID configuration, it can result in data loss. The data stored on the failed drive(s) may become inaccessible, and if there is no redundancy or backup in place, the data may be permanently lost.
  2. Power Supply Failure: A faulty power supply can cause sudden power outages or fluctuations, which can lead to data corruption or damage to the NAS device. If the NAS is not properly shut down during a power failure, it can result in data loss or file system corruption.
  3. Network Interface Failure: If the network interface card (NIC) or network port on the NAS device fails, it can prevent the device from connecting to the network. This can result in data loss if the NAS is unable to synchronize or backup data to remote locations or if it cannot be accessed remotely.
  4. Controller or Motherboard Failure: The failure of the controller or motherboard in the NAS device can cause the entire system to malfunction. This can result in data loss if the device is unable to boot up or if the data stored on the internal storage cannot be accessed.
  5. Firmware or Software Corruption: Hardware failures can sometimes cause firmware or software corruption in the NAS device. This can lead to data loss if the corrupted firmware or software affects the file system or the ability to access and retrieve data.

To mitigate the risk of data loss due to hardware failure, it is important to implement proper backup strategies, such as regular backups to external storage or cloud services. RAID configurations with redundancy can also help protect against data loss from hard drive failures. Additionally, keeping the firmware and software up to date, and using reliable power sources, can reduce the chances of hardware-related data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS NMP-1000 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP NMP-1000. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

NMP-1000 has 1 HDD slots, and it supports the following array types:

  • Q-RAID 1;

NAS supports:

  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP NMP-1000 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS NMP-1000, feel free to leave a comment!
  • Grant Pitt
    Grant Pitt 18.09.2023 23:54 #
    How can data recovery from a NAS QNAP NMP-1000 device be prevented in the future?
    • Hetman Software
      Hetman Software 19.09.2023 00:59 #

      To prevent data recovery from a NAS QNAP NMP-1000 device in the future, you can follow these measures:

      1. Regular backups: Ensure you have a robust backup strategy in place and regularly backup your data to an external storage device or cloud storage. This way, even if the NAS device fails or data gets corrupted, you can restore it from the backups.
      2. RAID configuration: Configure your NAS device in a RAID (Redundant Array of Independent Disks) configuration. RAID provides data redundancy by distributing data across multiple drives, making it more resilient to drive failures. If one drive fails, you can replace it without losing data.
      3. Encryption: Enable encryption on your NAS device to protect the data stored on it. This way, even if someone gains unauthorized access to the drives, they won't be able to read the encrypted data without the encryption key.
      4. Strong access controls: Implement strong access controls for your NAS device. Use unique and complex passwords for all user accounts, enable two-factor authentication if available, and regularly review and update user permissions to ensure only authorized individuals have access to the data.
      5. Physical security: Ensure the physical security of your NAS device by placing it in a secure location. Limit physical access to the device to authorized personnel only, and consider using security measures like locked cabinets or surveillance systems to prevent unauthorized tampering or theft.
      6. Firmware updates: Regularly update the firmware of your NAS device. Manufacturers release updates to address security vulnerabilities and improve performance. Keeping your device up to date ensures you have the latest security patches.
      7. Network security: Implement strong network security measures to protect your NAS device from external threats. Use firewalls, intrusion detection systems, and secure network protocols to safeguard against unauthorized access or data breaches.
      8. Regular maintenance: Perform regular maintenance tasks on your NAS device, such as checking the health of hard drives, monitoring system logs for errors, and keeping an eye on the overall performance. This proactive approach can help identify and address potential issues before they lead to data loss.

      By implementing these preventive measures, you can significantly reduce the risk of data recovery from a NAS QNAP NMP-1000 device in the future.

Post comment
Leave a reply
Your email address will not be published. Required fields are marked *

Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features and specifications of the NAS QNAP NMP-1000 that make it suitable for use with game consoles?

    The QNAP NMP-1000 is a Network Attached Storage (NAS) device that is suitable for use with game consoles due to its key features and specifications:

    1. Media Streaming: The NMP-1000 supports media streaming capabilities, allowing users to stream multimedia content, including games, to their game consoles over the network.
    2. High Definition (HD) Support: The NMP-1000 supports HD video playback, ensuring that games and other multimedia content can be enjoyed in high-quality visuals on the connected game console.
    3. Network Connectivity: The NAS device offers multiple network connectivity options, including Ethernet and Wi-Fi, enabling seamless connectivity with game consoles for online gaming, content streaming, and data transfer.
    4. Storage Capacity: The NMP-1000 provides ample storage capacity for storing games, game data, and other multimedia content. It supports internal hard drives and external USB storage devices, allowing users to expand the storage as needed.
    5. Easy File Management: The NAS device features a user-friendly interface that allows for easy file management. Users can organize their game libraries, create folders, and easily transfer files between the NAS and the game console.
    6. DLNA Support: The NMP-1000 is DLNA-compliant, which means it can seamlessly connect with DLNA-certified game consoles. This allows for easy sharing and streaming of multimedia content between the NAS and the game console.
    7. Remote Access: The NAS device supports remote access, enabling users to access their game files and media content stored on the NMP-1000 from anywhere using a compatible device. This feature is beneficial for gamers who want to access their games and media while away from home.
    8. Multimedia Format Support: The NMP-1000 supports a wide range of multimedia formats, including popular video, audio, and image formats. This ensures compatibility with various game console platforms and allows for smooth playback of different types of content.

    Overall, the QNAP NMP-1000 offers the necessary features, storage capacity, and compatibility to serve as a suitable NAS device for game consoles, providing convenient access to games, media streaming, and file management.

  • Can the NAS QNAP NMP-1000 be used to store and stream game files, including large game installations and updates, for popular game consoles?

    The QNAP NMP-1000 is a network media player and not specifically designed for storing and streaming game files. It is primarily used for media playback of videos, music, and photos. While it may be possible to store game files on the device, it may not be the most suitable option for large game installations and updates.

    For storing and streaming game files for popular game consoles, it is recommended to use dedicated gaming storage solutions such as external hard drives or network-attached storage (NAS) devices specifically designed for gaming. These devices often offer higher storage capacities, faster data transfer speeds, and compatibility with game consoles.

    It is always advisable to check the compatibility and specifications of any storage device with the specific game console before using it for game file storage and streaming.

  • How does the NAS QNAP NMP-1000 enhance the gaming experience by providing seamless access to media content, such as movies, music, and photos, on game consoles?

    The NAS QNAP NMP-1000 enhances the gaming experience by providing seamless access to media content on game consoles in several ways:

    1. Media Streaming: The NMP-1000 acts as a media server, allowing users to stream movies, music, and photos directly to their game consoles. This means users can access their entire media library without the need for additional devices or complicated setup.
    2. High-Quality Playback: The NMP-1000 supports various media formats and codecs, ensuring that users can enjoy their content in high quality on their game consoles. Whether it's HD movies or high-bitrate music, the NMP-1000 can handle it, providing an immersive experience.
    3. Easy File Management: The NAS QNAP NMP-1000 comes with a user-friendly interface that makes it easy to manage media files. Users can organize their movies, music, and photos into folders, create playlists, and even search for specific content, making it convenient to access and enjoy their media on game consoles.
    4. Network Access: The NMP-1000 connects to the home network, allowing users to access media content stored on other devices or shared on the network. This means users can stream movies, music, and photos from their computers, smartphones, or other NAS devices directly to their game consoles, expanding the range of available content.
    5. Mobile Access: QNAP offers mobile apps that allow users to access and stream media content from the NMP-1000 on their smartphones or tablets. This means users can enjoy their favorite movies, music, and photos on the go, and then seamlessly continue watching or listening on their game consoles when they get home.

    Overall, the NAS QNAP NMP-1000 enhances the gaming experience by providing easy and seamless access to media content on game consoles, allowing users to enjoy a wide range of movies, music, and photos without any hassle or additional equipment.

Hello! This is AI-based Hetman Software virtual assistant, and it will answer any of your questions right away.
Start Chat