How to recover data from QNAP NMP-1000P NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP NMP-1000P

QNAP NMP-1000P NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from NMP-1000P.

How to recover data from NAS QNAP NMP-1000P

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can a NAS QNAP NMP-1000P device's network throughput or bandwidth capacity affect data transfer and potential loss?

The network throughput or bandwidth capacity of a NAS QNAP NMP-1000P device can have a significant impact on data transfer and potential loss. Here are a few ways it can affect these factors:

  1. Transfer Speed: The network throughput determines the maximum speed at which data can be transferred between the NAS device and other network devices. If the network throughput is low, it will result in slower data transfer speeds, leading to longer transfer times for large files or data sets.
  2. Latency: Network throughput also affects the latency or delay in data transfer. Higher network throughput allows for faster data transmission, reducing the latency and improving the overall responsiveness of the NAS device.
  3. Concurrent Connections: The network throughput capacity determines the number of concurrent connections the NAS device can handle effectively. If the capacity is limited, it may result in slower data transfer or even connection drops when multiple users or devices are accessing the NAS simultaneously.
  4. Data Loss: Inadequate network throughput can increase the chances of data loss during transfer. Insufficient bandwidth may cause packet loss or corruption, leading to incomplete or corrupted files on the destination device.
  5. Performance Bottleneck: If the network throughput of the NAS device is lower than the network capacity of other devices on the network, it can become a performance bottleneck. This means that even if the NAS device itself has high-speed storage and processing capabilities, the network throughput limitation will restrict the overall data transfer performance.

To mitigate these issues, it is essential to ensure that the NAS device has sufficient network bandwidth capacity to handle the expected data transfer requirements. This can be achieved by using high-speed network interfaces (e.g., Gigabit Ethernet or higher) and optimizing the network infrastructure to support the desired throughput.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS NMP-1000P can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP NMP-1000P. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

NMP-1000P has 1 HDD slots, and it supports the following array types:

  • Q-RAID 1;

NAS supports:

  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP NMP-1000P network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS NMP-1000P, feel free to leave a comment!
  • Sylvester Hollingworth
    Sylvester Hollingworth 18.09.2023 23:51 #
    Is it possible to recover data from a NAS QNAP NMP-1000P device that has been affected by a hardware RAID controller failure?
    • Hetman Software
      Hetman Software 19.09.2023 01:00 #

      Yes, it is possible to recover data from a NAS QNAP NMP-1000P device that has been affected by a hardware RAID controller failure. However, it can be a complex and challenging process that requires specialized knowledge and tools.

      Here are some steps you can take to attempt data recovery:

      1. Contact a professional data recovery service: It is recommended to seek assistance from a professional data recovery service that specializes in NAS devices and RAID systems. They have the expertise and equipment to handle such situations.
      2. Provide details about the failure: Inform the data recovery service about the specific hardware RAID controller failure you are experiencing. This information will help them assess the situation and determine the best course of action.
      3. Do not attempt DIY repairs: It is crucial to avoid any attempts at DIY repairs or data recovery if you are not experienced in handling RAID systems. Mishandling the device or attempting repairs without proper knowledge can further damage the data and make recovery more difficult.
      4. Provide necessary hardware components: If possible, provide the data recovery service with all the necessary hardware components, including the failed RAID controller, hard drives, and any other relevant parts. This will help them in the recovery process.
      5. Be prepared for potential data loss: Depending on the extent of the RAID controller failure, there is a possibility of data loss. It is important to be mentally prepared for this outcome and consider the importance of having a proper backup strategy in place for future data protection.

      Remember, data recovery from a failed RAID controller can be a complex and time-consuming process. It is always recommended to seek professional help to increase the chances of successful data recovery.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to connect to a QNAP NMP-1000P NAS device?

    To connect to a QNAP NMP-1000P NAS device, you can follow these steps:

    1. Connect the QNAP NMP-1000P NAS device to your local network using an Ethernet cable.
    2. Power on the QNAP NMP-1000P NAS device by plugging it into a power source.
    3. On your computer, open a web browser and enter the default IP address of the QNAP NMP-1000P NAS device. The default IP address is usually "192.168.1.100". Press Enter.
    4. You will be directed to the QNAP NMP-1000P NAS device's web-based administration interface.
    5. On the login page, enter the default username and password. The default username is "admin", and the default password is "admin". Click Login.
    6. Once logged in, you can configure the settings of the QNAP NMP-1000P NAS device, such as creating shared folders, setting up user accounts, and configuring network settings.

    Note: It is recommended to change the default username and password for security purposes.

  • What are the available connection options for connecting to the QNAP NMP-1000P NAS?

    The QNAP NMP-1000P NAS offers the following connection options:

    1. Ethernet: It has a built-in Gigabit Ethernet port for connecting to your local network.
    2. USB: The NAS has two USB 2.0 ports for connecting external USB devices such as external hard drives, USB flash drives, or printers.
    3. eSATA: It has an eSATA port for connecting external eSATA storage devices.
    4. HDMI: The NAS has an HDMI output port for connecting to a TV or monitor to display multimedia content.
    5. Composite Video: It has a composite video output port for connecting to older TVs or monitors that do not have an HDMI input.
    6. S/PDIF: The NAS has an S/PDIF (Sony/Philips Digital Interface) output port for connecting to audio receivers or sound systems.
    7. IR Receiver: It has an infrared (IR) receiver for connecting an IR remote control for easy navigation and control.
    8. Cooling Fan: The NAS has a cooling fan to prevent overheating and ensure optimal performance.

    These connection options provide flexibility in connecting the QNAP NMP-1000P NAS to various devices and networks.

  • Are there any specific software or settings required to establish a connection to the QNAP NMP-1000P NAS?

    To establish a connection to the QNAP NMP-1000P NAS, you do not need any specific software or settings. The NAS can be accessed using standard network protocols such as SMB (Server Message Block) or NFS (Network File System).

    To connect to the QNAP NMP-1000P NAS, you can follow these steps:

    1. Ensure that the NAS is connected to your local network and powered on.
    2. On your computer, open a file explorer or network browser.
    3. In the address bar, enter the IP address of the NAS. The IP address can be obtained from the NAS settings or by using a network scanning tool.
    4. Press Enter or click Go to connect to the NAS.
    5. If prompted, enter the username and password for the NAS. By default, the username is "admin" and the password is "admin" or blank (no password). It is recommended to change the default password for security reasons.
    6. Once connected, you should be able to access the shared folders and files on the NAS.

    If you want to access the NAS remotely over the internet, you may need to configure port forwarding on your router and set up a dynamic DNS (DDNS) service to access the NAS using a domain name.

    Additionally, QNAP provides various software tools like Qfinder Pro and QNAP Finder to help discover and manage QNAP NAS devices on the network. These tools can be downloaded from the QNAP website and can assist in locating the NAS and accessing its settings.

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