How to recover data from QNAP NVR-104V NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP NVR-104V

QNAP NVR-104V NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from NVR-104V.

How to recover data from NAS QNAP NVR-104V

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the number of drives in a NAS QNAP NVR-104V device's RAID array impact data recovery and potential loss?

The number of drives in a NAS QNAP NVR-104V device's RAID array can impact data recovery and potential loss in the following ways:

  1. Data redundancy: RAID arrays are designed to provide redundancy by distributing data across multiple drives. The more drives in the array, the higher the level of redundancy. With more drives, the RAID array can tolerate the failure of one or more drives without losing data. This improves data recovery chances as the failed drive(s) can be replaced, and the array can be rebuilt using the data from the remaining drives.
  2. Fault tolerance: RAID arrays with more drives can provide higher fault tolerance. Different RAID levels offer different levels of fault tolerance, such as RAID 1, RAID 5, RAID 6, etc. With more drives in the array, you can choose a RAID level that offers better protection against drive failures. This reduces the risk of data loss and improves the chances of successful data recovery.
  3. Rebuild time: When a drive fails in a RAID array, the array needs to be rebuilt using the data from the remaining drives. The time required for this rebuild process increases with the number of drives in the array. During this rebuild process, the array is vulnerable, and if another drive fails, it can lead to data loss. Therefore, larger RAID arrays may have a longer rebuild time, increasing the risk of potential data loss.
  4. Backup strategy: The number of drives in a RAID array should not be solely relied upon as a backup strategy. RAID provides redundancy and fault tolerance, but it is not a substitute for regular backups. It is crucial to have a separate backup solution in place to protect against data loss due to various factors like hardware failure, accidental deletion, or malware.

In summary, having more drives in a NAS QNAP NVR-104V device's RAID array can improve data recovery chances and reduce the risk of data loss due to drive failures. However, it is essential to have a comprehensive backup strategy in place to ensure data protection.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS NVR-104V can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP NVR-104V. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a QNAP

How to recover data from a QNAP

NVR-104V has 1 HDD slots, and it supports the following array types:

  • Q-RAID 1;

NAS supports:

  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP NVR-104V network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS NVR-104V, feel free to leave a comment!
  • Evan Frankau
    Evan Frankau 18.09.2023 23:47 #
    Are there any specific software solutions for data recovery from NAS QNAP NVR-104V devices with S.M.A.R.T. errors?
    • Hetman Software
      Hetman Software 18.09.2023 23:59 #

      Yes, there are several software solutions available for data recovery from NAS QNAP NVR-104V devices with S.M.A.R.T. errors. Some popular options include:

      1. EaseUS Data Recovery Wizard: This software supports data recovery from various storage devices, including NAS devices. It can recover data from a QNAP NAS with S.M.A.R.T. errors by scanning the device and retrieving the lost files.
      2. R-Studio: R-Studio is a comprehensive data recovery tool that can handle S.M.A.R.T. errors on QNAP NAS devices. It can recover data from both RAID and non-RAID configurations.
      3. GetDataBack: GetDataBack is another software solution that specializes in data recovery from various storage devices, including NAS devices. It supports QNAP NAS devices with S.M.A.R.T. errors and can recover lost files.

      It's important to note that the success of data recovery depends on the extent of the S.M.A.R.T. errors and the condition of the storage media. In some cases, it may be necessary to consult professional data recovery services if the software solutions are unable to recover the data.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How do you set up the NAS QNAP NVR-104V to save video files from surveillance cameras?

    To set up the NAS QNAP NVR-104V to save video files from surveillance cameras, follow these steps:

    1. Connect the NAS to your network: Connect the NAS to your router using an Ethernet cable. Ensure that the NAS and the surveillance cameras are on the same network.
    2. Access the NAS: Open a web browser on your computer and enter the IP address of the NAS in the address bar. This will take you to the QNAP NAS web interface.
    3. Log in to the NAS: Enter your username and password to log in to the NAS.
    4. Configure the NAS settings: Once logged in, navigate to the "Control Panel" or "Settings" section of the NAS interface. Look for the "Storage" or "Storage & Snapshots" option.
    5. Create a storage pool: In the storage settings, create a storage pool by selecting the available hard drives or storage devices connected to the NAS. Follow the on-screen instructions to set up the storage pool.
    6. Create a volume: After creating the storage pool, create a volume by specifying the RAID level and other settings. This volume will be used to store the video files.
    7. Install the Surveillance Station app: In the NAS interface, go to the "App Center" or "App Management" section. Search for the "Surveillance Station" app and install it.
    8. Set up cameras in Surveillance Station: Open the Surveillance Station app and follow the on-screen instructions to add and configure your surveillance cameras. Enter the necessary details such as camera brand, model, IP address, username, and password.
    9. Configure recording settings: In the Surveillance Station settings, configure the recording settings for each camera. Specify the recording mode (continuous, motion detection, etc.), recording schedule, and storage location (the volume you created in step 6).
    10. Save video files: Once the setup is complete, the NAS will start recording video files from the surveillance cameras according to the configured settings. The video files will be saved in the specified storage location.

    Note: The exact steps and options may vary slightly depending on the QNAP NAS model and firmware version. It is recommended to refer to the user manual or documentation specific to your NAS model for detailed instructions.

  • What are the benefits of using the NAS QNAP NVR-104V for video storage compared to other storage options?

    The NAS QNAP NVR-104V offers several benefits for video storage compared to other storage options:

    1. High storage capacity: The NVR-104V is designed specifically for video surveillance, offering high storage capacity to accommodate large amounts of video footage. It supports up to four hard drives, allowing for a significant amount of video storage.
    2. Scalability: The NVR-104V is highly scalable, allowing you to easily expand your storage capacity as your video surveillance needs grow. You can add additional hard drives or connect to external storage devices to increase the storage space.
    3. Data protection: QNAP NAS devices are known for their robust data protection features. The NVR-104V supports RAID configurations, which provide data redundancy and protection against drive failures. It also offers snapshot technology, allowing you to create point-in-time copies of your data for quick recovery in case of accidental deletion or data corruption.
    4. Advanced video management: The NVR-104V comes with built-in video management software, offering advanced features for video surveillance. It supports real-time monitoring, video playback, and intelligent video analytics, allowing you to efficiently manage and analyze your video footage.
    5. Remote accessibility: With the NVR-104V, you can access your video footage remotely from anywhere using a web browser or mobile app. This enables you to monitor your surveillance system and view recorded videos even when you are away from the physical location.
    6. Integration with other systems: The NVR-104V supports integration with various third-party systems and devices, including IP cameras, access control systems, and alarm systems. This allows for a more comprehensive and integrated security solution.
    7. Energy-efficient and cost-effective: QNAP NAS devices are designed to be energy-efficient, consuming less power compared to traditional storage options. This not only reduces your energy costs but also minimizes your environmental footprint. Additionally, the NVR-104V offers a cost-effective solution for video storage, eliminating the need for separate dedicated video storage systems.

    Overall, the NAS QNAP NVR-104V provides a reliable, scalable, and feature-rich solution for video storage, making it a preferred choice for video surveillance applications.

  • Can the NAS QNAP NVR-104V support multiple video formats and resolutions for saving video files?

    Yes, the NAS QNAP NVR-104V supports multiple video formats and resolutions for saving video files. It is compatible with various video compression formats such as H.264, H.265, MPEG-4, and MJPEG. Additionally, it can handle different resolutions ranging from standard definition (SD) to high definition (HD) and even 4K Ultra HD.

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