How to recover data from QNAP REXP-1200U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP REXP-1200U-RP

QNAP REXP-1200U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from REXP-1200U-RP.

How to recover data from NAS QNAP REXP-1200U-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can natural disasters such as floods or fires result in data loss for NAS QNAP REXP-1200U-RP devices?

Yes, natural disasters such as floods or fires can potentially result in data loss for NAS QNAP REXP-1200U-RP devices. These devices are typically installed in data centers or server rooms, which are vulnerable to environmental hazards. If a flood occurs, it can damage the device and the surrounding infrastructure, leading to data loss. Similarly, fires can destroy the device and the stored data. It is essential to have proper disaster recovery plans and backup strategies in place to mitigate the risk of data loss in such situations.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS REXP-1200U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP REXP-1200U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a QNAP

How to recover data from a QNAP

REXP-1200U-RP has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 6;
  • RAID 5;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP REXP-1200U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (3)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS REXP-1200U-RP, feel free to leave a comment!
  • Charlie Southcott
    Charlie Southcott 16.09.2023 03:40 #
    How long does the data recovery process from a NAS QNAP REXP-1200U-RP device usually take?
    • Hetman Software
      Hetman Software 16.09.2023 04:00 #

      The data recovery process from a NAS QNAP REXP-1200U-RP device can vary in duration depending on several factors such as the size of the storage, the number of files, the complexity of the recovery, and the condition of the device. In general, data recovery from a NAS device can take anywhere from a few hours to several days. It is recommended to consult with a professional data recovery service for a more accurate estimate based on your specific situation.

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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the necessary steps to access files on the NAS QNAP REXP-1200U-RP from a remote location?

    To access files on the QNAP REXP-1200U-RP NAS from a remote location, you need to follow these necessary steps:

    1. Set up the QNAP REXP-1200U-RP NAS: Connect the NAS to your network and configure the necessary settings such as IP address, network settings, and user accounts.
    2. Configure port forwarding: On your router, set up port forwarding to allow incoming connections to the NAS. By default, the QNAP NAS uses port 8080 for HTTP access and port 443 for HTTPS access.
    3. Enable remote access: In the NAS settings, enable remote access options such as myQNAPcloud or DDNS (Dynamic DNS). This allows you to access the NAS using a domain name or a fixed IP address.
    4. Configure firewall and router settings: Ensure that your firewall and router allow incoming connections to the NAS on the specified ports. You may need to create exceptions or rules to permit access.
    5. Set up VPN (optional): For added security, you can set up a Virtual Private Network (VPN) on your NAS to establish a secure connection between your remote device and the NAS. This ensures that your data is encrypted during transmission.
    6. Install QNAP mobile apps or use web browser: To access files remotely, you can install QNAP mobile apps like Qfile, Qmanager, or Qsync on your mobile device. Alternatively, you can use a web browser and log in to the NAS using the remote access URL or IP address.
    7. Configure user access permissions: On the NAS, set up user accounts and configure their access permissions to specific folders or files. This allows you to control who can access and modify the files remotely.
    8. Access files remotely: Once all the above steps are completed, you can access the files on the QNAP REXP-1200U-RP NAS from a remote location using the provided remote access URL, domain name, or fixed IP address. Log in with your user credentials and navigate to the desired files or folders.

    Note: It is crucial to ensure the security of your NAS by using strong passwords, enabling two-factor authentication, and keeping the firmware up to date.

  • Are there any specific security measures that need to be taken when accessing files on the NAS QNAP REXP-1200U-RP remotely?

    Yes, there are several security measures that should be taken when accessing files on the QNAP REXP-1200U-RP NAS remotely:

    1. Enable HTTPS: Use HTTPS instead of HTTP for remote access to ensure secure communication between your device and the NAS.
    2. Use a VPN: Set up a virtual private network (VPN) to establish a secure and encrypted connection between your device and the NAS. This adds an extra layer of security, especially when accessing files over public networks.
    3. Strong Passwords: Use strong and unique passwords for your NAS account to prevent unauthorized access. Avoid using common passwords or easily guessable combinations.
    4. Enable Two-Factor Authentication (2FA): Enable 2FA on your NAS to add an extra layer of security. This requires a second form of authentication, such as a code generated by a mobile app, in addition to your password.
    5. Firewall: Configure the firewall settings on your NAS to only allow specific IP addresses or ranges to access the device remotely. This helps to prevent unauthorized access attempts.
    6. Regular Firmware Updates: Keep the NAS firmware up to date with the latest security patches and updates provided by QNAP. This helps to address any known vulnerabilities and ensures the system is protected against potential threats.
    7. Disable Unnecessary Services: Disable any unnecessary services or features on the NAS that are not being used. This reduces the attack surface and minimizes the risk of potential vulnerabilities being exploited.
    8. Backup and Disaster Recovery: Regularly backup your files and implement a disaster recovery plan to ensure data can be restored in case of any security incidents or hardware failures.

    It is recommended to consult the QNAP documentation and support resources for detailed instructions on implementing these security measures specific to your NAS model.

  • Can you provide a detailed guide or tutorial on how to set up remote access to files on the NAS QNAP REXP-1200U-RP?

    Certainly! Here's a step-by-step guide on how to set up remote access to files on the QNAP REXP-1200U-RP NAS:

    1. Connect the QNAP REXP-1200U-RP NAS to your network and ensure it is properly powered on.
    2. Access the NAS's web-based management interface by typing its IP address into a web browser. The default IP address is usually "http://192.168.1.1" or "http://qnap.local" (if Bonjour service is enabled).
    3. Log in to the management interface using your administrator credentials.
    4. Once logged in, navigate to the "Control Panel" or "Settings" section of the interface.
    5. Look for the "Remote Access" or "Cloud Access" option and click on it.
    6. Enable remote access by toggling the appropriate switch or checkbox.
    7. Configure the necessary settings for remote access. This may include setting up a DDNS (Dynamic DNS) service, configuring port forwarding on your router, or setting up a VPN (Virtual Private Network) connection.
    8. After configuring the necessary settings, save the changes and exit the settings section.
    9. Now, you need to set up user accounts and permissions for remote access. Navigate to the "Users" or "User Management" section of the interface.
    10. Create a new user account specifically for remote access. Assign a username and password to the account.
    11. Set up appropriate file access permissions for the user account. This will determine which files and folders the user can access remotely.
    12. Save the changes and exit the user management section.
    13. If you have set up port forwarding on your router, ensure that the necessary ports are open and forwarded to the IP address of your QNAP NAS.
    14. Finally, test the remote access by accessing the NAS from a remote location. Open a web browser and enter the external IP address of your router or the DDNS address you configured earlier.
    15. You should now be able to access your QNAP REXP-1200U-RP NAS remotely and access the files and folders you have permission to access.

    Remember to follow best practices for security, such as using strong passwords and keeping your NAS firmware up to date.

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