RAID Controller Failure on NAS QNAP Turbo Station TS-100: Data Recovery Methods and Consequences

Recovering data after RAID controller failure on ⭐ NAS requires specific steps. Learn more.

RAID Controller Failure on NAS QNAP Turbo Station TS-100: Data Recovery Methods and Consequences

QNAP Turbo Station TS-100 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-100.

RAID Controller Failure on NAS QNAP Turbo Station TS-100: Data Recovery Methods and Consequences

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular system monitoring and alerting help in early detection and prevention of data loss events on NAS QNAP Turbo Station TS-100 devices?

Regular system monitoring and alerting can help in early detection and prevention of data loss events on NAS QNAP Turbo Station TS-100 devices in the following ways:

  1. Disk Health Monitoring: Monitoring the health of the hard drives in the NAS can help detect any issues such as bad sectors, high temperature, or imminent disk failures. Alerts can be set up to notify administrators about these issues, allowing them to take preventive actions like replacing the failing drives before any data loss occurs.
  2. RAID Array Monitoring: If the NAS is configured with a RAID array, monitoring the status of the array can help detect any degraded or failed disks. Alerts can be configured to notify administrators so that they can replace the faulty disks and rebuild the array before any data loss occurs.
  3. Storage Space Monitoring: Monitoring the storage space utilization on the NAS can help identify situations where the storage is running out of space. This can prevent data loss events that may occur due to lack of available storage. Alerts can be set up to notify administrators when the storage reaches a certain threshold, allowing them to take actions like adding more drives or optimizing the storage usage.
  4. Network Monitoring: Monitoring the network connectivity and performance of the NAS can help detect any issues that may lead to data loss events. For example, if the NAS is experiencing frequent network disconnections or high latency, it may indicate a problem with the network infrastructure. Alerts can be configured to notify administrators so that they can investigate and resolve the network issues before any data loss occurs.
  5. Backup Monitoring: If the NAS is used for backup purposes, monitoring the backup jobs and their status can help ensure that the backups are running successfully and without any errors. Alerts can be set up to notify administrators if any backup job fails or encounters issues, allowing them to take corrective actions and prevent data loss events.

Overall, regular system monitoring and alerting provide proactive measures to detect and prevent data loss events on NAS QNAP Turbo Station TS-100 devices, minimizing the risk of data loss and ensuring the availability and integrity of the stored data.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-100 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-100. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-100 has 1 HDD slots, and it supports the following array types:

  • Q-RAID 1;

NAS supports:

  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-100 network-attached storage keeps QTS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-100, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps to remotely access files on the QNAP Turbo Station TS-100 NAS from a different location?

    To remotely access files on the QNAP Turbo Station TS-100 NAS from a different location, follow these steps:

    1. Ensure that the QNAP Turbo Station TS-100 NAS is connected to the internet and has a valid IP address.
    2. Enable remote access on the QNAP NAS by logging into the NAS administration interface. You can do this by entering the NAS IP address in a web browser and logging in with the admin credentials.
    3. Once logged in, go to the "Control Panel" and navigate to the "Network Services" or "Remote Access" section.
    4. Enable the necessary remote access services, such as FTP, SSH, or WebDAV, depending on your requirements. You may need to configure port forwarding on your router to allow external access to the NAS.
    5. Set up a DDNS (Dynamic Domain Name System) service if you don't have a static IP address. This will allow you to access the NAS using a domain name instead of an IP address.
    6. Configure the firewall settings on the QNAP NAS to allow incoming connections from the internet. Ensure that the necessary ports for the remote access services are open.
    7. Set up user accounts and permissions on the QNAP NAS to control access to the files remotely. You can create individual user accounts or use the admin account for remote access.
    8. Install the necessary software on your remote device (computer or mobile device) to access the QNAP NAS remotely. QNAP provides various applications for different platforms, such as Qfinder Pro, Qfile, or File Station.
    9. Launch the remote access software on your device and enter the NAS IP address or DDNS domain name, along with the appropriate credentials.
    10. Once connected, you should be able to browse and access files on the QNAP Turbo Station TS-100 NAS from the remote location.

    Note: It is recommended to ensure that your network and NAS are properly secured with strong passwords, encryption, and regular firmware updates to protect your data and prevent unauthorized access.

  • What are the security measures that should be taken into consideration when accessing files on the QNAP Turbo Station TS-100 NAS remotely?

    When accessing files on the QNAP Turbo Station TS-100 NAS remotely, several security measures should be taken into consideration:

    1. Enable secure connection: Use a secure connection like HTTPS or SSL/TLS to encrypt the data transmission between the remote device and the NAS. This ensures that the data cannot be intercepted or tampered with during transit.
    2. Use strong authentication: Implement strong passwords for user accounts and enable two-factor authentication (2FA) if supported. This adds an extra layer of security by requiring a second verification step, such as a code sent to a mobile device, to access the NAS remotely.
    3. Update firmware: Regularly update the firmware of the QNAP Turbo Station to ensure that any security vulnerabilities are patched. QNAP provides firmware updates that address security issues, so it is important to keep the NAS up to date.
    4. Enable firewall: Configure the built-in firewall on the Turbo Station to restrict access to only necessary ports and services. This helps prevent unauthorized access attempts from external sources.
    5. Restrict access: Set up access control lists (ACLs) to limit remote access to specific IP addresses or IP ranges. This ensures that only trusted devices or networks can connect to the NAS remotely.
    6. Disable unnecessary services: Disable any unnecessary services or features on the Turbo Station to minimize the attack surface. Only enable the services that are required for remote file access.
    7. Implement VPN: Consider setting up a virtual private network (VPN) to establish a secure and encrypted connection to the NAS. This adds an extra layer of protection by creating a private network tunnel for remote access.
    8. Monitor and log activities: Enable logging and monitoring features on the Turbo Station to keep track of remote access activities. This helps in identifying any suspicious or unauthorized access attempts.
    9. Regular backups: Implement a regular backup strategy to ensure that important data stored on the NAS is protected. This helps in case of any security incidents or data loss.
    10. Educate users: Provide training and awareness to users accessing the NAS remotely about best security practices, such as avoiding suspicious links or attachments, using strong passwords, and regularly updating their devices.

    By implementing these security measures, the remote access to files on the QNAP Turbo Station TS-100 NAS can be made more secure and protected from potential threats.

  • Are there any limitations or requirements for accessing files on the QNAP Turbo Station TS-100 NAS remotely, such as specific software or network configurations?

    Yes, there are certain limitations and requirements for accessing files on the QNAP Turbo Station TS-100 NAS remotely. Here are some key points to consider:

    1. Network Configuration: You need to have a stable and properly configured network connection, preferably with a public IP address or a router configured for port forwarding. The NAS should be connected to the internet through a router or modem.
    2. Dynamic DNS or Static IP: If your internet connection has a dynamic IP address, it is recommended to use Dynamic DNS (DDNS) service or a static IP address to ensure consistent remote access.
    3. Router Configuration: You may need to configure your router to forward specific ports (such as 80 for HTTP or 443 for HTTPS) to the NAS. This allows remote access to the NAS web interface and file services.
    4. Firewall and Security: Ensure that your firewall settings allow incoming connections to the NAS. It is recommended to use secure connections (HTTPS) and enable firewall rules to restrict access to authorized IP addresses or ranges.
    5. VPN Setup: For secure remote access, you can set up a Virtual Private Network (VPN) on your NAS and connect to it remotely. This provides an encrypted tunnel for accessing files and services.
    6. QNAP Software: You can access files on the QNAP Turbo Station TS-100 NAS remotely using various QNAP software applications such as QNAP CloudLink (myQNAPcloud), QNAP Qfile, QNAP Qsync, or QNAP File Station. These applications may require installation on your remote device.
    7. Internet Speed: The speed of your internet connection will affect the performance of accessing files remotely. Ensure that you have sufficient upload and download speeds for a smooth remote file access experience.

    It is recommended to refer to the QNAP Turbo Station TS-100 NAS user manual and consult QNAP support for specific instructions and guidance based on your network setup and requirements.

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