How to recover data from QNAP Turbo Station TS-1253BU NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-1253BU

QNAP Turbo Station TS-1253BU NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-1253BU.

How to recover data from NAS QNAP Turbo Station TS-1253BU

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can the use of redundant power supplies reduce the chances of data loss on NAS QNAP Turbo Station TS-1253BU devices?

Yes, using redundant power supplies can help reduce the chances of data loss on NAS QNAP Turbo Station TS-1253BU devices. Redundant power supplies provide backup power in case one of the power supplies fails, ensuring uninterrupted operation of the device. This reduces the risk of sudden power loss, which can lead to data corruption or loss. By having redundant power supplies, the NAS device can continue functioning even if one power supply fails, minimizing the chances of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-1253BU can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1253BU. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1253BU has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-1253BU network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1253BU, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • How can I check for and install software updates on my QNAP Turbo Station TS-1253BU NAS?

    To check for and install software updates on your QNAP Turbo Station TS-1253BU NAS, you can follow these steps:

    1. Log in to the QTS (QNAP Turbo Station) web interface by entering the IP address of your NAS in a web browser. For example, http://NAS_IP_ADDRESS/.
    2. Enter your login credentials (username and password) to access the QTS management interface.
    3. Once logged in, click on the "App Center" icon on the desktop or navigate to "App Center" from the main menu.
    4. In the "App Center," you will find various categories of applications and utilities. Look for the "Updates" section, which may be located on the left-hand side or in the top menu bar.
    5. Click on the "Updates" section to view the available updates for your installed applications and firmware.
    6. If there are any updates available, you will see a list of applications and firmware versions that can be updated. Check the boxes next to the items you want to update or click on the "Select All" button to update everything.
    7. Click on the "Update" button to start the update process. The system will download and install the updates automatically.
    8. Once the updates are installed, you may be prompted to restart your NAS. Follow the on-screen instructions to complete the update process.
    9. After restarting, log back in to the QTS web interface and verify that the updates have been successfully installed.

    Note: It is recommended to backup your data before performing any updates to ensure the safety of your files and configurations.

  • What are the benefits of regularly updating the software on my QNAP Turbo Station TS-1253BU NAS?

    There are several benefits to regularly updating the software on your QNAP Turbo Station TS-1253BU NAS:

    1. Security patches: Software updates often include security patches that fix vulnerabilities and protect your NAS from potential threats. By regularly updating the software, you ensure that your NAS is equipped with the latest security measures.
    2. Bug fixes: Updates also address any bugs or issues that may have been discovered in the previous software version. These fixes can improve the stability and performance of your NAS, ensuring smooth operation and minimizing potential problems.
    3. New features and enhancements: Software updates often bring new features, functionalities, and improvements to your NAS. These additions can enhance the overall user experience, provide additional capabilities, and introduce new compatibility with third-party applications.
    4. Compatibility with new devices and technologies: As technology evolves, software updates ensure that your NAS remains compatible with the latest devices, protocols, and technologies. This allows you to seamlessly integrate new hardware or software into your NAS ecosystem.
    5. Extended product lifespan: By keeping your NAS software up to date, you extend the overall lifespan of your device. Regular updates ensure that your NAS remains relevant and supported by the manufacturer, reducing the risk of obsolescence.
    6. Access to technical support: When seeking technical support for your NAS, manufacturers often require that you are running the latest software version. By keeping your software updated, you ensure that you can easily access technical support and assistance when needed.

    Overall, regularly updating the software on your QNAP Turbo Station TS-1253BU NAS is crucial for maintaining security, stability, performance, and compatibility, while also benefiting from new features and improvements.

  • Are there any precautions or considerations I should keep in mind before performing a software update on my QNAP Turbo Station TS-1253BU NAS?

    Before performing a software update on your QNAP Turbo Station TS-1253BU NAS, there are a few precautions and considerations you should keep in mind:

    1. Backup your data: It is always recommended to back up your important data before performing any software update. Although rare, there is a possibility of data loss during the update process.
    2. Check compatibility: Ensure that the software update you are planning to install is compatible with your specific model of QNAP NAS. Check the QNAP website or contact their support team for confirmation.
    3. Read release notes: Carefully read the release notes and changelog for the software update. This will provide information about the changes, bug fixes, and any known issues associated with the update.
    4. Stable network connection: Make sure your NAS has a stable network connection during the update process. Interruptions or network failures during the update can lead to incomplete or corrupted updates.
    5. Sufficient power supply: Ensure that your NAS has a stable power supply during the update. A sudden power outage or insufficient power can cause problems during the update process.
    6. Allow ample time: Software updates can take some time to complete, depending on the size and complexity of the update. Plan accordingly and avoid interrupting the update process once it has started.
    7. Check for firmware compatibility: If your NAS is running a custom firmware or has been modified in any way, ensure that the software update is compatible with it. Modifying the firmware can sometimes cause compatibility issues with official updates.
    8. Check for app compatibility: If you have installed third-party applications or services on your NAS, verify their compatibility with the new software update. Some apps may require updates or modifications to work correctly with the new firmware.
    9. Seek professional assistance if required: If you are unsure about any aspect of the software update process, it is recommended to seek assistance from QNAP support or a qualified professional to avoid any potential issues or complications.

    By considering these precautions and taking necessary steps, you can minimize the risk and ensure a smooth software update for your QNAP Turbo Station TS-1253BU NAS.

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