How to Recover Data from NAS QNAP Turbo Station TS-1263U-RP RAID Arrays: Mechanical and Logical Failures Essentials

Distinguish between mechanical and logical failures in ⭐ NAS RAID arrays to expedite the data recovery process.

How to Recover Data from NAS QNAP Turbo Station TS-1263U-RP RAID Arrays: Mechanical and Logical Failures Essentials

QNAP Turbo Station TS-1263U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-1263U-RP.

How to Recover Data from NAS QNAP Turbo Station TS-1263U-RP RAID Arrays: Mechanical and Logical Failures Essentials

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

What are the common causes of data loss in NAS QNAP Turbo Station TS-1263U-RP devices?

There are several common causes of data loss in QNAP Turbo Station TS-1263U-RP devices:

  1. Hardware failure: This can include issues with the hard drives, power supply, or other components of the NAS device. If any of these components fail, it can result in data loss.
  2. Accidental deletion: Users may accidentally delete important files or folders from the NAS device, leading to data loss. This can happen due to human error or improper configuration.
  3. File system corruption: The file system on the NAS device can become corrupted due to various reasons such as power outages, improper shutdowns, or software bugs. When the file system is corrupted, it can result in data loss or inaccessibility of files.
  4. Virus or malware attack: NAS devices are not immune to malware or virus attacks. If a QNAP Turbo Station TS-1263U-RP device gets infected with malware, it can lead to data loss or compromise the integrity of the stored data.
  5. Natural disasters or physical damage: Natural disasters like floods, fires, or earthquakes can damage the NAS device and result in data loss. Physical damage caused by accidents, mishandling, or theft can also lead to data loss.
  6. Firmware or software issues: Problems with the firmware or software of the NAS device can cause data loss. This can include issues like software bugs, compatibility problems, or improper system updates.

To mitigate the risk of data loss, it is recommended to regularly backup the data from the NAS device to an external storage device or cloud storage. Additionally, ensuring proper maintenance, using reliable hardware components, and keeping the firmware and software up to date can help minimize the chances of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-1263U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1263U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1263U-RP has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-1263U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1263U-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the steps involved in setting up remote access to files on the QNAP Turbo Station TS-1263U-RP from a remote location?

    To set up remote access to files on the QNAP Turbo Station TS-1263U-RP from a remote location, you can follow these steps:

    1. Ensure that your Turbo Station is connected to the internet and has a valid IP address.
    2. Access the Turbo Station's web-based management interface by entering its IP address into a web browser.
    3. Log in to the management interface using your administrator credentials.
    4. Navigate to the "Control Panel" and select "Network & File Services."
    5. Under the "General Settings" tab, enable the "Enable TCP/IP Networking" option if it is not already enabled.
    6. Under the "FTP" tab, enable the FTP service if you want to access files using FTP.
    7. Under the "SAMBA" tab, enable the SAMBA service if you want to access files using Windows file sharing.
    8. Under the "Web File Manager" tab, enable the "Enable Web File Manager" option to access files through a web interface.
    9. Configure any additional settings or access controls as per your requirements.
    10. Save the changes and exit the management interface.
    11. If you want to access files remotely over the internet, you need to configure port forwarding on your router. Log in to your router's management interface and forward the necessary ports (e.g., FTP port 21, SAMBA port 445) to the IP address of your Turbo Station.
    12. Once port forwarding is set up, you can access your files remotely by entering your public IP address (or domain name if you have one) into a web browser, FTP client, or Windows file explorer.

    Note: It is recommended to use secure connections (e.g., FTPS, SFTP, HTTPS) and strong passwords when accessing files remotely to ensure data security.

  • Are there any security measures or protocols that need to be implemented when accessing files on the QNAP Turbo Station TS-1263U-RP remotely?

    Yes, there are several security measures and protocols that should be implemented when accessing files on the QNAP Turbo Station TS-1263U-RP remotely. Here are some important ones:

    1. Enable HTTPS: Access the Turbo Station using HTTPS (HTTP over SSL/TLS) instead of plain HTTP. This ensures that the communication between the remote device and the Turbo Station is encrypted and secure.
    2. Use a VPN: Set up a Virtual Private Network (VPN) to establish a secure and encrypted connection between the remote device and the Turbo Station. This adds an extra layer of security, as all data transmitted between the two devices will be encrypted.
    3. Strong Passwords: Set strong, unique passwords for all user accounts on the Turbo Station. Avoid using default or easily guessable passwords. Consider using a password manager to generate and store complex passwords.
    4. Two-Factor Authentication (2FA): Enable 2FA on the Turbo Station. This adds an extra layer of security by requiring users to provide a second form of authentication, such as a code generated by a mobile app, in addition to their password.
    5. Firewall: Configure the firewall settings on the Turbo Station to allow only necessary incoming connections and block any unauthorized access attempts.
    6. Regular Firmware Updates: Keep the Turbo Station's firmware up to date with the latest security patches and updates. Regularly check for firmware updates provided by QNAP and apply them promptly.
    7. Access Control: Set up proper access control lists (ACLs) to restrict access to files and folders on the Turbo Station. Only grant necessary permissions to users or groups that require access to specific files.
    8. Disable Unused Services: Disable any unnecessary services or features on the Turbo Station to minimize the attack surface. Only enable the services that are required for remote file access.
    9. Audit Logs: Enable and review the audit logs on the Turbo Station to monitor any suspicious activities or unauthorized access attempts.
    10. Backup: Regularly backup the files stored on the Turbo Station to an offsite location or a separate storage device. This ensures that you have a copy of your data in case of any security incidents or hardware failures.

    It is recommended to consult the QNAP Turbo Station's user manual or contact QNAP support for specific instructions on implementing these security measures on your particular model.

  • What are the recommended methods or software tools for accessing files on the QNAP Turbo Station TS-1263U-RP from a remote location, and how do they differ in terms of functionality and ease of use?

    There are several recommended methods and software tools for accessing files on the QNAP Turbo Station TS-1263U-RP from a remote location. These methods differ in terms of functionality and ease of use. Here are some of the commonly used options:

    1. QNAP MyCloudNAS Service: This is a cloud-based service provided by QNAP that allows you to access your files remotely. It provides a web-based interface and mobile apps for easy access. The functionality is comprehensive, allowing you to access files, manage folders, and perform various file operations remotely. It is relatively easy to set up and use.
    2. Virtual Private Network (VPN): Setting up a VPN connection to your QNAP Turbo Station allows you to securely access files as if you were on the same local network. This method provides full access to all the features and functionalities of the Turbo Station. However, setting up and configuring a VPN can be more complex compared to other methods.
    3. QNAP Qfile: Qfile is a mobile app provided by QNAP that allows you to access and manage files on your Turbo Station from your smartphone or tablet. It provides an intuitive interface and supports various file operations. Qfile is relatively easy to set up and use, but it may have some limitations compared to other methods.
    4. File Transfer Protocol (FTP): QNAP Turbo Station supports FTP, which allows you to access files using FTP client software. FTP provides a straightforward way to transfer files, but it may lack some advanced features and may require additional configuration for secure access.
    5. Web File Manager: QNAP Turbo Station has a built-in web-based file manager that allows you to access and manage files through a web browser. It provides a user-friendly interface and supports various file operations. This method is easy to use, but it may have some limitations compared to dedicated software tools.

    The choice of method depends on your specific requirements, technical expertise, and preference for ease of use. It is recommended to review the documentation and features of each method to determine the most suitable option for your needs.

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