How to recover data from QNAP Turbo Station TS-1263XU NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-1263XU

QNAP Turbo Station TS-1263XU NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-1263XU.

How to recover data from NAS QNAP Turbo Station TS-1263XU

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can user authentication methods impact data loss risks for NAS QNAP Turbo Station TS-1263XU devices?

User authentication methods can have a significant impact on data loss risks for NAS QNAP Turbo Station TS-1263XU devices. Here are some ways in which different authentication methods can affect data loss risks:

  1. Weak or default passwords: If users set weak passwords or use default passwords, it becomes easier for attackers to gain unauthorized access to the device. This can lead to data loss or compromise as attackers can delete or steal sensitive data.
  2. Lack of two-factor authentication (2FA): Two-factor authentication adds an extra layer of security by requiring users to provide an additional verification factor, such as a code generated on a mobile device. Enabling 2FA reduces the risk of unauthorized access even if passwords are compromised.
  3. Failure to enforce password complexity: If the authentication system does not enforce strong password complexity requirements, users may choose weak or easily guessable passwords. This makes it easier for attackers to crack passwords and gain unauthorized access to the NAS device.
  4. Inadequate user access controls: The authentication system should allow administrators to define granular user access controls. If access controls are not properly configured, users may have unnecessary privileges or access to sensitive data, increasing the risk of data loss if their accounts are compromised.
  5. Lack of account lockout policies: Without account lockout policies, attackers can launch brute-force attacks to guess user passwords. Implementing account lockout policies can help prevent such attacks and reduce the risk of unauthorized access and data loss.
  6. Failure to regularly update firmware and security patches: Outdated firmware and unpatched security vulnerabilities can be exploited by attackers to gain unauthorized access. Regularly updating the firmware and applying security patches is crucial to mitigate data loss risks.
  7. Insufficient user training and awareness: Even with strong authentication methods in place, human error can still lead to data loss. Users should be educated about best practices for securing their accounts, such as avoiding phishing emails and using strong passwords.

By implementing strong authentication methods, enforcing password complexity, enabling 2FA, configuring proper access controls, and keeping the device up to date, the risk of data loss can be significantly reduced for NAS QNAP Turbo Station TS-1263XU devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-1263XU can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1263XU. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1263XU has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-1263XU network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1263XU, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What is SSH and how does it work?

    SSH, which stands for Secure Shell, is a cryptographic network protocol used for secure remote access to systems over an unsecured network. It provides a secure channel between two computers, allowing users to securely log in to a remote system and execute commands or transfer files.

    Here's how SSH works:

    1. Connection initiation: The client (the computer from which you want to connect) sends a request to the server (the remote computer you want to connect to) to establish an SSH connection.
    2. Key exchange: The client and server perform a key exchange process to establish a secure connection. This involves generating encryption keys and agreeing on encryption algorithms to be used for secure communication.
    3. User authentication: Once the secure connection is established, the client needs to authenticate itself to the server. This is typically done using a username and password, or more commonly, by using public-key cryptography. In the latter case, the client sends its public key to the server, and if the server recognizes the key, it allows the client to authenticate without a password.
    4. Secure communication: After successful authentication, the client and server can securely communicate by encrypting all data exchanged between them. This ensures that even if someone intercepts the data, they cannot understand or modify it.
    5. Session management: Once the SSH connection is established, the client can execute commands or transfer files on the remote server through a secure channel. The server responds with the requested information or performs the requested actions, and the client receives the output.

    SSH is widely used in various scenarios, including remote system administration, secure file transfers, and tunneling encrypted traffic. It provides a secure and encrypted way to access and manage remote systems over an untrusted network like the internet.

  • How does the NAS QNAP Turbo Station TS-1263XU utilize SSH for remote access and management?

    The NAS QNAP Turbo Station TS-1263XU utilizes SSH (Secure Shell) for remote access and management by providing a secure and encrypted communication channel between the client (remote device) and the NAS device.

    To enable SSH on the QNAP Turbo Station TS-1263XU, you need to follow these steps:

    1. Log in to the NAS web interface using your administrator credentials.
    2. Go to "Control Panel" and select "Network & File Services."
    3. Click on the "Terminal & SNMP" tab.
    4. Under the "SSH" section, enable the "Enable SSH service" option.
    5. You can also choose to enable "Allow SSH connection only from the following IP addresses" and specify the IP addresses that are allowed to connect via SSH.
    6. Click "Apply" to save the changes.

    Once SSH is enabled, you can use an SSH client (such as PuTTY on Windows or Terminal on macOS/Linux) to remotely access and manage the NAS. Here's how you can connect:

    1. Launch your SSH client.
    2. Enter the IP address or hostname of the QNAP Turbo Station TS-1263XU.
    3. Specify the SSH port (default is 22) if you have changed it.
    4. Click "Connect" or press Enter.
    5. You will be prompted for your username and password. Enter your administrator credentials.
    6. Once authenticated, you will have remote access to the NAS command-line interface (CLI) through the SSH client.

    With SSH access, you can perform various administrative tasks, such as configuring network settings, managing files and folders, installing applications, and executing commands on the NAS remotely and securely. It provides a convenient and secure way to manage the QNAP Turbo Station TS-1263XU without physically being in front of the device.

  • What are the benefits and security implications of using SSH protocol in the NAS QNAP Turbo Station TS-1263XU?

    The SSH (Secure Shell) protocol provides several benefits and security implications when used in the NAS QNAP Turbo Station TS-1263XU:


    1. Secure Remote Access: SSH allows secure remote access to the NAS device over an encrypted connection. This enables users to securely manage files, execute commands, and perform administrative tasks remotely.
    2. Encrypted Data Transfer: SSH encrypts the data transferred between the client and the NAS device, ensuring that sensitive information remains secure during transmission.
    3. Authentication: SSH uses various authentication methods, including password-based authentication and public key authentication, to verify the identity of users accessing the NAS device. This helps prevent unauthorized access to the system.
    4. Secure File Transfer: SSH supports secure file transfer protocols like SFTP (SSH File Transfer Protocol) and SCP (Secure Copy) for transferring files between the NAS device and remote systems. These protocols ensure the confidentiality and integrity of transferred files.

    Security Implications:

    1. Protection against Eavesdropping: SSH encrypts the communication between the client and the NAS device, protecting against eavesdropping attacks where an attacker intercepts and reads the network traffic.
    2. Mitigation of Man-in-the-Middle Attacks: SSH uses cryptographic techniques to authenticate the server and prevent man-in-the-middle attacks. This ensures that the client is communicating with the intended NAS device and not an imposter.
    3. Secure Command Execution: SSH allows users to execute commands on the NAS device securely. This prevents unauthorized individuals from executing malicious commands or tampering with the system.
    4. Secure File Access: With SSH, users can securely access and transfer files to and from the NAS device using encrypted protocols like SFTP and SCP. This prevents unauthorized access to sensitive files and protects against data breaches.

    Overall, the SSH protocol provides secure remote access, encrypted data transfer, authentication mechanisms, and protection against various security threats, making it a valuable tool for securing the NAS QNAP Turbo Station TS-1263XU.

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