How to recover data from QNAP Turbo Station TS-1264U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-1264U-RP

QNAP Turbo Station TS-1264U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-1264U-RP.

How to recover data from NAS QNAP Turbo Station TS-1264U-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular vulnerability assessments and security audits help identify and mitigate potential data loss risks for NAS QNAP Turbo Station TS-1264U-RP devices?

Regular vulnerability assessments and security audits can help identify and mitigate potential data loss risks for NAS QNAP Turbo Station TS-1264U-RP devices in the following ways:

  1. Identifying Vulnerabilities: Regular vulnerability assessments can help identify any security vulnerabilities present in the NAS device's firmware, operating system, or applications. This includes vulnerabilities that could potentially lead to data loss, such as weak authentication mechanisms, outdated software, or misconfigurations.
  2. Patch Management: Vulnerability assessments can help identify missing patches and updates for the NAS device. By regularly applying patches and updates, any known vulnerabilities can be addressed, reducing the risk of data loss due to exploits or attacks targeting these vulnerabilities.
  3. Configuration Review: Security audits can review the configuration settings of the NAS device to ensure they align with best practices and security standards. This includes reviewing access controls, user permissions, network configurations, and encryption settings. By ensuring proper configurations, the risk of unauthorized access or data loss can be minimized.
  4. Access Control and Authentication: Regular assessments can help verify that proper access controls and authentication mechanisms are in place. This includes reviewing user accounts, passwords, and access privileges. By enforcing strong authentication measures, such as two-factor authentication, the risk of unauthorized access and potential data loss can be mitigated.
  5. Data Backup and Recovery: Vulnerability assessments can also focus on the backup and recovery mechanisms in place for the NAS device. This includes reviewing the backup frequency, storage locations, and testing the recovery process. By ensuring proper backups are in place, the risk of data loss due to hardware failure, natural disasters, or ransomware attacks can be minimized.
  6. Security Awareness and Training: Regular security audits can help identify any gaps in security awareness and training for the NAS device's users and administrators. By educating users about best practices, such as avoiding phishing emails, using strong passwords, and recognizing potential security threats, the risk of data loss due to human error or social engineering attacks can be reduced.

Overall, regular vulnerability assessments and security audits can provide valuable insights into the security posture of NAS QNAP Turbo Station TS-1264U-RP devices, helping to identify and mitigate potential data loss risks.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-1264U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1264U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1264U-RP has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-1264U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1264U-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key features of the NAS QNAP Turbo Station TS-1264U-RP that make it suitable for use as a media center?

    The key features of the NAS QNAP Turbo Station TS-1264U-RP that make it suitable for use as a media center are:

    1. High storage capacity: The TS-1264U-RP supports up to 12 hard drives, allowing for massive storage capacity. This is essential for storing large media libraries, including movies, TV shows, music, and photos.
    2. Powerful hardware: It is equipped with a quad-core AMD processor and up to 64GB of RAM, providing the necessary processing power to handle media streaming and transcoding.
    3. 4K media playback: The NAS supports 4K Ultra HD media playback, ensuring a high-quality viewing experience for compatible TVs and devices.
    4. HDMI output: The TS-1264U-RP has an HDMI output, allowing you to directly connect it to a TV or home theater system. This enables you to use it as a dedicated media player without the need for additional devices.
    5. Plex Media Server support: QNAP NAS devices, including the TS-1264U-RP, are compatible with Plex Media Server. Plex is a popular media server software that organizes and streams media content to various devices, making it easy to access and enjoy your media library.
    6. DLNA and AirPlay support: The NAS supports DLNA and AirPlay, enabling seamless streaming of media content to DLNA-certified devices and Apple devices, respectively.
    7. Mobile apps and remote access: QNAP provides mobile apps for iOS and Android devices, allowing you to access and stream media content from the NAS remotely. This means you can enjoy your media library on the go, even when you're away from home.
    8. RAID support and data protection: The TS-1264U-RP supports various RAID configurations, providing data redundancy and protection against drive failures. This is crucial for safeguarding your media collection from potential data loss.

    Overall, the combination of high storage capacity, powerful hardware, media playback capabilities, and support for popular media server software makes the QNAP Turbo Station TS-1264U-RP an excellent choice for use as a media center.

  • Does the NAS QNAP Turbo Station TS-1264U-RP support popular media streaming protocols and formats, such as DLNA and Plex?

    Yes, the QNAP Turbo Station TS-1264U-RP supports popular media streaming protocols and formats, including DLNA and Plex. These protocols allow you to stream media content from the NAS to various devices such as smart TVs, media players, and mobile devices.

  • Can the NAS QNAP Turbo Station TS-1264U-RP handle high-definition video playback and transcoding for seamless media streaming across multiple devices?

    Yes, the NAS QNAP Turbo Station TS-1264U-RP is capable of handling high-definition video playback and transcoding. It is designed to provide seamless media streaming across multiple devices, allowing you to stream high-definition videos without any issues.

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