How to recover data from QNAP Turbo Station TS-1273U NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-1273U

QNAP Turbo Station TS-1273U NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-1273U.

How to recover data from NAS QNAP Turbo Station TS-1273U

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can device firmware rollback or downgrading impact data loss risks for NAS QNAP Turbo Station TS-1273U devices?

Rolling back or downgrading device firmware can potentially impact data loss risks for NAS QNAP Turbo Station TS-1273U devices. It is important to note that firmware updates often include security patches, bug fixes, and improvements, so downgrading the firmware may leave the device vulnerable to security threats and other issues.

However, if the firmware update itself caused data loss or other problems, rolling back to a previous version might be a viable option to recover the data. In such cases, it is crucial to follow the manufacturer's instructions carefully and ensure that you have a backup of your data before proceeding with the rollback.

It is always recommended to consult the manufacturer's support documentation, forums, or contact their technical support for guidance specific to your device and situation.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-1273U can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1273U. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1273U has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-1273U network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1273U, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the different file access levels available on the QNAP Turbo Station TS-1273U NAS?

    The QNAP Turbo Station TS-1273U NAS provides the following file access levels:

    1. Public Access: This level allows anyone on the network to access and read/write files. No authentication is required.
    2. User Access: Users with valid credentials can access and manage their own files. Each user has their own private folder and can set access permissions for other users.
    3. Group Access: Users can be organized into groups, and access permissions can be set at the group level. This allows for easier management of multiple users with similar access requirements.
    4. Domain Access: The Turbo Station TS-1273U NAS supports integration with Windows Active Directory (AD) or LDAP directory services. This enables centralized user management and authentication.
    5. Guest Access: Guest access allows users to access specific shared folders without requiring a user account. This can be useful for providing temporary or limited access to certain files.
    6. FTP Access: The NAS supports FTP (File Transfer Protocol) access, allowing users to access files remotely using FTP clients.
    7. Web File Manager: The NAS includes a web-based file manager that allows users to access and manage files through a web browser. This provides a convenient way to access files from any device with an internet connection.

    These file access levels can be configured and customized through the QTS (QNAP Turbo NAS System) operating system, which provides a user-friendly interface for managing file access and permissions.

  • How can I configure file access levels on the QNAP Turbo Station TS-1273U NAS?

    To configure file access levels on the QNAP Turbo Station TS-1273U NAS, you can follow these steps:

    1. Log in to the QTS (QNAP Turbo Station) web interface by entering the NAS IP address in your web browser.
    2. Enter your login credentials (username and password) to access the QTS dashboard.
    3. Once logged in, go to the "Control Panel" by clicking on the corresponding icon.
    4. In the Control Panel, find and click on the "Privilege Settings" or "Shared Folders" option, depending on your QTS version.
    5. In the Privilege Settings or Shared Folders section, you will find a list of existing shared folders. Locate the folder you want to configure access levels for and click on the "Edit" or "Permissions" button next to it.
    6. In the folder's permissions settings, you can configure access levels for different users or user groups. You can add or remove users and groups, and assign read, write, or execute permissions accordingly.
    7. To add a user or group, click on the "Add" button and select the desired users or groups from the available list. You can also create new users or groups if needed.
    8. Once the users or groups are added, you can set their access levels by checking the appropriate boxes for read, write, or execute permissions. You can also deny access by unchecking all boxes.
    9. After configuring the access levels, click on the "Apply" or "OK" button to save the changes.
    10. Repeat the above steps for any other shared folders you want to configure access levels for.

    By following these steps, you can configure file access levels on the QNAP Turbo Station TS-1273U NAS and control who can read, write, or execute files within the shared folders.

  • What are the implications and restrictions of each file access level on the QNAP Turbo Station TS-1273U NAS?

    The QNAP Turbo Station TS-1273U NAS offers different file access levels that control the permissions and restrictions for accessing files and folders. The implications and restrictions of each file access level are as follows:

    1. No Access:
    • Implications: Users with this access level cannot view, modify, or delete any files or folders.
    • Restrictions: Users cannot access any data stored on the NAS.
    1. Read Only:
    • Implications: Users can view and download files and folders but cannot modify or delete them.
    • Restrictions: Users cannot make any changes to the files or folders stored on the NAS.
    1. Read/Write:
    • Implications: Users can view, download, modify, and delete files and folders.
    • Restrictions: Users have full control over the files and folders stored on the NAS.
    1. Deny Write:
    • Implications: Users can view and download files and folders but cannot modify or delete them.
    • Restrictions: Users cannot make any changes to the files or folders stored on the NAS. However, they can still copy files to their own devices.
    1. Deny Delete:
    • Implications: Users can view, download, modify, and copy files and folders but cannot delete them.
    • Restrictions: Users cannot delete any files or folders stored on the NAS.
    1. Deny Write/Delete:
    • Implications: Users can view and download files and folders but cannot modify or delete them.
    • Restrictions: Users cannot make any changes to the files or folders stored on the NAS. They also cannot delete any files or folders.

    These file access levels help in managing access permissions and ensuring data security on the QNAP Turbo Station TS-1273U NAS. By assigning appropriate access levels to different users or groups, administrators can control who can view, modify, or delete specific files and folders.

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