NAS QNAP Turbo Station TS-1273U RAID Arrays: Recovery Tips and Strategies for Mechanical and Logical Failures

Has your NAS QNAP Turbo Station TS-1273U suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

NAS QNAP Turbo Station TS-1273U RAID Arrays: Recovery Tips and Strategies for Mechanical and Logical Failures

QNAP Turbo Station TS-1273U NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an Turbo Station TS-1273U. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

NAS QNAP Turbo Station TS-1273U RAID Arrays: Recovery Tips and Strategies for Mechanical and Logical Failures

RAID Recovery™ 2.8
Recover data from damaged RAID arrays inaccessible from a computer.
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Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Can device firmware rollback or downgrading impact data loss risks for NAS QNAP Turbo Station TS-1273U devices?

Rolling back or downgrading device firmware can potentially impact data loss risks for NAS QNAP Turbo Station TS-1273U devices. It is important to note that firmware updates often include security patches, bug fixes, and improvements, so downgrading the firmware may leave the device vulnerable to security threats and other issues.

However, if the firmware update itself caused data loss or other problems, rolling back to a previous version might be a viable option to recover the data. In such cases, it is crucial to follow the manufacturer's instructions carefully and ensure that you have a backup of your data before proceeding with the rollback.

It is always recommended to consult the manufacturer's support documentation, forums, or contact their technical support for guidance specific to your device and situation.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS Turbo Station TS-1273U can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

  1. Power off the NAS and disconnect it from the power source.

    WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.

  2. Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.

  3. Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.

  4. Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

Hetman Raid Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1273U. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1273U has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

  • Overwriting during the recovery process;
  • Additional data loss caused by bad sectors;
  • User errors.

To create a disk image, follow these steps:

  1. Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.

  2. In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.

  3. When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.

    Hetman RAID Recovery: Image Creation Wizard
  4. Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

    Hetman RAID Recovery: Choose a disk or save the image via FTP

Where Are the User’s Files Actually Stored?

The QNAP Turbo Station TS-1273U network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product Operating system RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows, Linux, MacOS Yes, over 100 controllers FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS Yes Yes Yes
DiskInternals RAID Recovery Windows Yes, over 10 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1273U, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the different file access levels available on the QNAP Turbo Station TS-1273U NAS?

    The QNAP Turbo Station TS-1273U NAS provides the following file access levels:

    1. Public Access: This level allows anyone on the network to access and read/write files. No authentication is required.
    2. User Access: Users with valid credentials can access and manage their own files. Each user has their own private folder and can set access permissions for other users.
    3. Group Access: Users can be organized into groups, and access permissions can be set at the group level. This allows for easier management of multiple users with similar access requirements.
    4. Domain Access: The Turbo Station TS-1273U NAS supports integration with Windows Active Directory (AD) or LDAP directory services. This enables centralized user management and authentication.
    5. Guest Access: Guest access allows users to access specific shared folders without requiring a user account. This can be useful for providing temporary or limited access to certain files.
    6. FTP Access: The NAS supports FTP (File Transfer Protocol) access, allowing users to access files remotely using FTP clients.
    7. Web File Manager: The NAS includes a web-based file manager that allows users to access and manage files through a web browser. This provides a convenient way to access files from any device with an internet connection.

    These file access levels can be configured and customized through the QTS (QNAP Turbo NAS System) operating system, which provides a user-friendly interface for managing file access and permissions.

  • How can I configure file access levels on the QNAP Turbo Station TS-1273U NAS?

    To configure file access levels on the QNAP Turbo Station TS-1273U NAS, you can follow these steps:

    1. Log in to the QTS (QNAP Turbo Station) web interface by entering the NAS IP address in your web browser.
    2. Enter your login credentials (username and password) to access the QTS dashboard.
    3. Once logged in, go to the "Control Panel" by clicking on the corresponding icon.
    4. In the Control Panel, find and click on the "Privilege Settings" or "Shared Folders" option, depending on your QTS version.
    5. In the Privilege Settings or Shared Folders section, you will find a list of existing shared folders. Locate the folder you want to configure access levels for and click on the "Edit" or "Permissions" button next to it.
    6. In the folder's permissions settings, you can configure access levels for different users or user groups. You can add or remove users and groups, and assign read, write, or execute permissions accordingly.
    7. To add a user or group, click on the "Add" button and select the desired users or groups from the available list. You can also create new users or groups if needed.
    8. Once the users or groups are added, you can set their access levels by checking the appropriate boxes for read, write, or execute permissions. You can also deny access by unchecking all boxes.
    9. After configuring the access levels, click on the "Apply" or "OK" button to save the changes.
    10. Repeat the above steps for any other shared folders you want to configure access levels for.

    By following these steps, you can configure file access levels on the QNAP Turbo Station TS-1273U NAS and control who can read, write, or execute files within the shared folders.

  • What are the implications and restrictions of each file access level on the QNAP Turbo Station TS-1273U NAS?

    The QNAP Turbo Station TS-1273U NAS offers different file access levels that control the permissions and restrictions for accessing files and folders. The implications and restrictions of each file access level are as follows:

    1. No Access:
    • Implications: Users with this access level cannot view, modify, or delete any files or folders.
    • Restrictions: Users cannot access any data stored on the NAS.
    1. Read Only:
    • Implications: Users can view and download files and folders but cannot modify or delete them.
    • Restrictions: Users cannot make any changes to the files or folders stored on the NAS.
    1. Read/Write:
    • Implications: Users can view, download, modify, and delete files and folders.
    • Restrictions: Users have full control over the files and folders stored on the NAS.
    1. Deny Write:
    • Implications: Users can view and download files and folders but cannot modify or delete them.
    • Restrictions: Users cannot make any changes to the files or folders stored on the NAS. However, they can still copy files to their own devices.
    1. Deny Delete:
    • Implications: Users can view, download, modify, and copy files and folders but cannot delete them.
    • Restrictions: Users cannot delete any files or folders stored on the NAS.
    1. Deny Write/Delete:
    • Implications: Users can view and download files and folders but cannot modify or delete them.
    • Restrictions: Users cannot make any changes to the files or folders stored on the NAS. They also cannot delete any files or folders.

    These file access levels help in managing access permissions and ensuring data security on the QNAP Turbo Station TS-1273U NAS. By assigning appropriate access levels to different users or groups, administrators can control who can view, modify, or delete specific files and folders.