How to recover data from QNAP Turbo Station TS-1273U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-1273U-RP

QNAP Turbo Station TS-1273U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-1273U-RP.

How to recover data from NAS QNAP Turbo Station TS-1273U-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can data fragmentation impact the read and write speeds, and potential data loss on NAS QNAP Turbo Station TS-1273U-RP devices?

Data fragmentation can have several impacts on read and write speeds, as well as potential data loss on NAS QNAP Turbo Station TS-1273U-RP devices:

  1. Read and Write Speeds: When data is fragmented, it is scattered across different physical locations on the storage medium. This can result in slower read and write speeds because the device needs to access multiple fragments to retrieve or store the complete data. The fragmented data requires more time for the device to locate and access the different fragments, leading to decreased performance.
  2. Data Loss: Fragmentation increases the risk of data loss. If a file is fragmented and any one of its fragments becomes corrupted or lost, the entire file may become unreadable or unusable. This is because the missing or damaged fragment cannot be reconstructed without all the fragments being present. The more fragmented the data, the higher the chance of data loss if any fragment is corrupted or lost.
  3. Impact on Storage Efficiency: Fragmentation can reduce the overall storage efficiency of the NAS device. As files are fragmented, more space is wasted due to the gaps between the fragments. This can lead to decreased usable storage capacity and inefficient utilization of the available storage.

To mitigate these issues, it is recommended to regularly defragment the data on the NAS QNAP Turbo Station TS-1273U-RP devices. Defragmentation rearranges the fragmented data, consolidating it into contiguous blocks. This improves read and write speeds, reduces the risk of data loss, and enhances storage efficiency. Additionally, implementing a regular backup strategy is crucial to mitigate the potential data loss caused by fragmentation or other issues.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-1273U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-1273U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-1273U-RP has 12 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-1273U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-1273U-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features of the QNAP Turbo Station TS-1273U-RP that make it suitable for centralized photo management?

    The QNAP Turbo Station TS-1273U-RP has several key features that make it suitable for centralized photo management:

    1. High Storage Capacity: The TS-1273U-RP supports up to 12 hard drives, allowing for a large amount of storage space to store and manage a vast collection of photos.
    2. RAID Support: The device supports various RAID configurations, including RAID 0, 1, 5, 6, 10, 50, 60, and JBOD. This ensures data redundancy and protection against drive failures, ensuring the safety of your photo collection.
    3. Powerful Processor: The Turbo Station is equipped with a high-performance AMD R-Series quad-core processor, which provides fast and efficient processing power for handling large photo libraries and performing tasks like indexing, searching, and thumbnail generation.
    4. Multiple Connectivity Options: The TS-1273U-RP offers a variety of connectivity options, including multiple USB ports, Gigabit Ethernet ports, and HDMI output. This allows for easy connection to cameras, computers, and other devices, as well as the ability to directly display photos on a monitor or TV.
    5. Centralized Management: The device supports QNAP's QTS operating system, which provides a user-friendly interface for managing and organizing photos. It offers features like file/folder management, metadata indexing, and customizable tags, making it easy to find and organize your photos.
    6. Backup and Sync Options: The Turbo Station offers various backup and sync options, including QNAP's Hybrid Backup Sync, which allows you to back up your photos to external drives, cloud storage services, or remote servers. This ensures the safety and availability of your photo collection even in the event of hardware failure or data loss.
    7. Mobile Access and Sharing: QNAP's mobile apps, such as Qfile and Qphoto, allow you to access and share your photos on the go. You can easily browse, upload, and download photos from your mobile devices, making it convenient to manage and share your photos from anywhere.

    Overall, the QNAP Turbo Station TS-1273U-RP offers a robust and feature-rich solution for centralized photo management, providing ample storage, powerful processing, and a user-friendly interface for organizing, accessing, and sharing your photo collection.

  • How does the QNAP Turbo Station TS-1273U-RP simplify the process of organizing and accessing photos for multiple users or devices?

    The QNAP Turbo Station TS-1273U-RP simplifies the process of organizing and accessing photos for multiple users or devices in several ways:

    1. Centralized storage: The TS-1273U-RP provides a centralized storage solution for all your photos. Instead of storing photos on individual devices or external hard drives, you can store them on the TS-1273U-RP, making it easier to manage and access them.
    2. User management: The Turbo Station allows you to create multiple user accounts with different access rights. This means that each user can have their own private photo collection, ensuring privacy and security. Users can also be assigned different levels of access to shared photo albums, allowing for collaboration and sharing.
    3. Photo organization: The Turbo Station comes with built-in photo management software that helps you organize your photos. It supports automatic photo categorization, tagging, and metadata extraction, making it easier to search and browse your photo collection. You can also create custom albums and tags to further organize your photos.
    4. Mobile access: The Turbo Station offers mobile apps for iOS and Android devices. These apps allow users to access their photo collection from anywhere using their mobile devices. Users can upload, download, and share photos directly from their smartphones or tablets, making it convenient to access photos on the go.
    5. Syncing and backup: The Turbo Station supports file syncing and backup features. You can sync your photos across multiple devices, ensuring that you have the latest version of your photo collection on all devices. It also provides backup options, allowing you to create backups of your photos to protect against data loss.

    Overall, the QNAP Turbo Station TS-1273U-RP simplifies the process of organizing and accessing photos for multiple users or devices by providing centralized storage, user management, photo organization tools, mobile access, and syncing and backup features.

  • Can you explain the backup and synchronization capabilities of the QNAP Turbo Station TS-1273U-RP for ensuring the safety and accessibility of photos stored on the NAS?

    The QNAP Turbo Station TS-1273U-RP offers several backup and synchronization capabilities to ensure the safety and accessibility of photos stored on the NAS. Here are some of the key features:

    1. Remote Replication: This feature allows you to replicate data from one QNAP NAS to another remotely. You can set up a backup destination NAS and schedule automatic replication of your photos to ensure data redundancy and disaster recovery.
    2. RTRR (Real-Time Remote Replication): RTRR provides real-time or scheduled data replication between the TS-1273U-RP and a remote QNAP NAS or an FTP server. It ensures that any changes made to the photos are immediately synchronized to the backup location, ensuring up-to-date copies of your data.
    3. Snapshot and Snapshot Replica: The NAS supports snapshot technology, which allows you to take point-in-time snapshots of your photos. Snapshots capture the state of the data at a specific moment, providing a fast and efficient way to recover accidentally deleted or modified files. Snapshot Replica enables you to replicate snapshots to a remote QNAP NAS, ensuring additional data protection.
    4. Hybrid Backup Sync: This app provides a comprehensive backup, restoration, and synchronization solution. It allows you to backup your photos to various destinations, including remote QNAP NAS, external drives, cloud storage services (such as Amazon S3, Azure, Google Cloud Storage, etc.), and even other QNAP NAS devices.
    5. Qsync: Qsync is a file synchronization tool that keeps files on the TS-1273U-RP and multiple devices (computers, laptops, mobile devices) in sync. Any changes made to the photos on one device will be automatically synchronized to all other devices, ensuring accessibility and consistency across multiple platforms.
    6. Cloud Backup: The NAS supports integration with various cloud storage services, allowing you to back up your photos to popular cloud providers like Amazon S3, Microsoft Azure, Google Drive, Dropbox, and more. This provides an additional layer of data protection by storing copies of your photos off-site.

    These backup and synchronization capabilities of the QNAP Turbo Station TS-1273U-RP help ensure the safety, redundancy, and accessibility of your photos stored on the NAS, protecting them from data loss and providing multiple options for backup and recovery.

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