Understanding RAID Controller Failure on NAS QNAP Turbo Station TS-212 / TS-212-E / TS-212P: Causes, Recovery, and Consequences

Recovering data after RAID controller failure on ⭐ NAS requires understanding the causes and consequences.

Understanding RAID Controller Failure on NAS QNAP Turbo Station TS-212 / TS-212-E / TS-212P: Causes, Recovery, and Consequences

QNAP Turbo Station TS-212 / TS-212-E / TS-212P NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-212 / TS-212-E / TS-212P.

Understanding RAID Controller Failure on NAS QNAP Turbo Station TS-212 / TS-212-E / TS-212P: Causes, Recovery, and Consequences

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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any security vulnerabilities that can result in data loss for NAS QNAP Turbo Station TS-212 / TS-212-E / TS-212P devices?

Yes, there have been security vulnerabilities reported for the QNAP Turbo Station TS-212 / TS-212-E / TS-212P devices that could potentially result in data loss. Some of the vulnerabilities include:

  1. Remote Code Execution: Certain versions of the firmware for these devices were found to be vulnerable to remote code execution attacks, allowing an attacker to execute arbitrary code on the device and potentially gain unauthorized access to data.
  2. Authentication Bypass: In some cases, an attacker could bypass authentication mechanisms and gain unauthorized access to the device, potentially leading to data loss or unauthorized modifications.
  3. Cross-Site Scripting (XSS): XSS vulnerabilities have been identified in the web interface of these devices, which could allow an attacker to inject malicious scripts into web pages viewed by users, potentially leading to data theft or manipulation.
  4. Command Injection: Certain versions of the firmware were found to be susceptible to command injection attacks, where an attacker could execute arbitrary commands on the device, potentially leading to data loss or unauthorized access.

It is important to keep the firmware of your QNAP Turbo Station device up to date and regularly check for security updates to mitigate these vulnerabilities. Additionally, implementing strong passwords, enabling firewall settings, and restricting access to the device can help enhance security and reduce the risk of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-212 / TS-212-E / TS-212P can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-212 / TS-212-E / TS-212P. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-212 / TS-212-E / TS-212P has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-212 / TS-212-E / TS-212P network-attached storage keeps QTS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-212 / TS-212-E / TS-212P, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the different connection options available for the QNAP Turbo Station TS-212 / TS-212-E / TS-212P to connect to a home network?

    The QNAP Turbo Station TS-212 / TS-212-E / TS-212P offers multiple connection options to connect to a home network. These options include:

    1. Ethernet Connection: The Turbo Station has a built-in Gigabit Ethernet port that allows you to connect it directly to your home router or switch using an Ethernet cable. This is the most common and recommended method for connecting the Turbo Station to your home network.
    2. Wi-Fi Connection (TS-212P only): The TS-212P model has built-in Wi-Fi connectivity, allowing you to connect it to your home network wirelessly. This can be useful if you don't have an Ethernet connection available near the Turbo Station or prefer a wireless setup.
    3. USB Wi-Fi Adapter (TS-212 / TS-212-E): If you have the TS-212 or TS-212-E model, which do not have built-in Wi-Fi, you can use a compatible USB Wi-Fi adapter to connect the Turbo Station to your home network wirelessly. Simply plug the USB Wi-Fi adapter into one of the USB ports on the Turbo Station and configure the wireless settings.
    4. Powerline Adapter: Another option is to use a powerline adapter. A powerline adapter allows you to use your home's electrical wiring to extend your network connection to areas where running Ethernet cables is not feasible. You can connect one powerline adapter to your home router and another to the Turbo Station, creating a wired connection over your electrical wiring.

    It's important to note that the availability of these connection options may vary depending on the specific model of the Turbo Station you have.

  • How can I set up the QNAP Turbo Station TS-212 / TS-212-E / TS-212P to connect wirelessly to my home network?

    To set up the QNAP Turbo Station TS-212 / TS-212-E / TS-212P to connect wirelessly to your home network, follow these steps:

    1. Ensure that your QNAP Turbo Station is powered on and connected to your home network via an Ethernet cable.
    2. Open a web browser on a computer connected to the same network and enter the IP address of your Turbo Station in the address bar. The default IP address is typically "192.168.1.100" or "find.qnap.com".
    3. You will be prompted to log in to the Turbo Station. Enter the default username and password (admin/admin) or the credentials you have set up previously.
    4. Once logged in, go to the "Control Panel" and click on "Network & File Services".
    5. In the "Network & File Services" section, click on "Network Settings".
    6. Under the "Network Services Discovery" tab, enable "Bonjour Service" and "UPnP Discovery Service" if they are not already enabled.
    7. Under the "Wireless" tab, click on "Wireless Network".
    8. In the "Wireless Network" section, click on "Scan" to search for available wireless networks.
    9. Select your home network from the list and click on "Join".
    10. Enter the password for your wireless network and click on "Join".
    11. Once connected, you can configure the wireless settings such as the SSID and security options.
    12. After configuring the wireless settings, click on "Apply" to save the changes.
    13. The Turbo Station will now disconnect from the wired connection and connect to your home network wirelessly. You can unplug the Ethernet cable from the Turbo Station.
    14. To ensure that the wireless connection is successful, you can restart the Turbo Station.
    15. Once restarted, you should be able to access the Turbo Station wirelessly using its IP address or hostname.

    Note: It is recommended to consult the user manual or the QNAP support website for specific instructions related to your model, as the steps may vary slightly.

  • Can I connect the QNAP Turbo Station TS-212 / TS-212-E / TS-212P to my home network using an ethernet cable? If so, what are the steps to do so?

    Yes, you can connect the QNAP Turbo Station TS-212 / TS-212-E / TS-212P to your home network using an Ethernet cable. Here are the steps to do so:

    1. Power off your QNAP Turbo Station and your router.
    2. Connect one end of the Ethernet cable to the LAN port on the back of your QNAP Turbo Station.
    3. Connect the other end of the Ethernet cable to an available LAN port on your router.
    4. Power on your router and wait for it to fully boot up.
    5. Power on your QNAP Turbo Station.
    6. Wait for the Turbo Station to fully boot up. This may take a few minutes.
    7. Once the Turbo Station is booted up, you should be able to access it from any device connected to your home network.

    You can now access the QNAP Turbo Station's web interface by opening a web browser on any device connected to your home network and entering the Turbo Station's IP address in the address bar. The default IP address is usually "192.168.1.100", but you can check the documentation or the QNAP website for the correct IP address if needed.

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