RAID Controller Failure on NAS QNAP Turbo Station TS-228 / TS-228A: Data Recovery Techniques and Consequences

Recovering data after RAID controller failure on ⭐ NAS is possible with the right approach.

RAID Controller Failure on NAS QNAP Turbo Station TS-228 / TS-228A: Data Recovery Techniques and Consequences

QNAP Turbo Station TS-228 / TS-228A NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-228 / TS-228A.

RAID Controller Failure on NAS QNAP Turbo Station TS-228 / TS-228A: Data Recovery Techniques and Consequences

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can elevation of privileges or compromised user accounts lead to data loss or unauthorized access on NAS QNAP Turbo Station TS-228 / TS-228A devices?

Yes, elevation of privileges or compromised user accounts can potentially lead to data loss or unauthorized access on NAS QNAP Turbo Station TS-228 / TS-228A devices. If an attacker gains elevated privileges or compromises a user account with administrative access, they can potentially access, modify, or delete sensitive data stored on the device. This can result in data loss, unauthorized access to confidential information, or even the possibility of ransomware attacks. It is crucial to ensure strong security measures such as regularly updating firmware, using strong passwords, enabling two-factor authentication, and restricting access privileges to minimize the risk of such incidents.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-228 / TS-228A can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-228 / TS-228A. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-228 / TS-228A has 2 HDD slots, and it supports the following array types:

  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-228 / TS-228A network-attached storage keeps QTS operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-228 / TS-228A, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What is iSCSI and how does it work in a network storage environment?

    iSCSI (Internet Small Computer System Interface) is a protocol that allows the transmission of SCSI commands over an IP network. It enables the use of IP networks to extend the benefits of SCSI, a popular storage protocol, beyond the traditional limitations of direct-attached storage (DAS).

    In a network storage environment, iSCSI works by encapsulating SCSI commands and data into IP packets, which can then be transmitted over an Ethernet network. The iSCSI protocol uses TCP/IP as the transport layer, ensuring reliable and ordered delivery of data.

    To set up an iSCSI network storage environment, the following components are typically involved:

    1. iSCSI Initiator: This is the client-side software or hardware that sends SCSI commands to the iSCSI target and receives the corresponding data. The initiator can be a dedicated iSCSI host bus adapter (HBA) or software running on a server.
    2. iSCSI Target: This is the server-side component that receives the SCSI commands from the initiator and processes them. The target can be a dedicated storage device or a server running iSCSI target software.
    3. IP Network: iSCSI relies on IP networks for data transmission. The initiator and target must be connected to the same IP network, either a local area network (LAN) or a wide area network (WAN).
    4. Storage Device: The iSCSI target is typically connected to a storage device, such as a disk array or a network-attached storage (NAS) system. The storage device manages the physical storage and handles the storage-related operations requested by the iSCSI target.

    When a client wants to access storage resources over an iSCSI network, the initiator sends SCSI commands encapsulated in iSCSI packets to the target. The target receives these packets, processes the SCSI commands, and performs the requested operations on the storage device. The target then sends the response data back to the initiator in iSCSI packets.

    Overall, iSCSI provides a flexible and cost-effective way to leverage existing IP networks for storage connectivity, allowing organizations to centralize and share storage resources across multiple servers or systems.

  • What are the benefits of using iSCSI in a NAS system, and how does it compare to other storage protocols?

    There are several benefits of using iSCSI (Internet Small Computer System Interface) in a NAS (Network Attached Storage) system:

    1. Flexibility: iSCSI allows for the integration of existing Ethernet infrastructure, making it easier to deploy and manage compared to other storage protocols. It leverages the TCP/IP protocol, which is widely supported and compatible with various network environments.
    2. Cost-effective: iSCSI eliminates the need for dedicated Fibre Channel (FC) infrastructure, which can be expensive to implement. By using existing Ethernet networks, iSCSI reduces the overall cost of storage networking.
    3. Scalability: iSCSI provides the ability to scale storage capacity and performance by adding more drives or expanding the network infrastructure. It allows for the creation of large storage pools that can be easily managed and allocated to different applications or users.
    4. Performance: iSCSI offers good performance for most applications, especially for small to medium-sized deployments. With advancements in network technology, such as 10GbE (10 Gigabit Ethernet), iSCSI can provide high-speed data transfer rates comparable to other storage protocols.
    5. Compatibility: iSCSI is compatible with various operating systems, including Windows, Linux, and macOS. It can be seamlessly integrated into existing IT environments without requiring significant changes or additional software.

    When compared to other storage protocols like Fibre Channel (FC) and Network File System (NFS), iSCSI has some distinct advantages:

    1. Lower cost: As mentioned earlier, iSCSI eliminates the need for dedicated FC infrastructure, resulting in cost savings. FC requires specialized hardware components like host bus adapters (HBAs) and switches, which can be expensive.
    2. Simplicity: iSCSI uses standard TCP/IP networks, which are easier to manage and troubleshoot compared to FC or NFS. It leverages existing Ethernet infrastructure and can be configured using familiar networking tools.
    3. Wide adoption: iSCSI has gained widespread adoption due to its simplicity and compatibility with existing network infrastructure. It is supported by most major storage vendors and operating systems, making it a popular choice for NAS deployments.

    However, it's worth noting that iSCSI may not be suitable for all scenarios. For high-performance or mission-critical applications, Fibre Channel or other specialized storage protocols may still provide better performance and reliability. It's essential to evaluate the specific requirements and constraints of the NAS system before deciding on the storage protocol to use.

  • Does the NAS QNAP Turbo Station TS-228 / TS-228A support iSCSI, and if so, what are the features and capabilities offered by this protocol on these devices?

    Yes, the NAS QNAP Turbo Station TS-228 and TS-228A both support iSCSI (Internet Small Computer System Interface). iSCSI is a protocol that allows the use of the SCSI protocol over TCP/IP networks, enabling remote block-level storage access.

    The features and capabilities offered by iSCSI on these devices include:

    1. Virtual Disk Drive: The NAS can be configured as an iSCSI target to create virtual disk drives on the network. These virtual drives can be accessed by clients as if they were physical drives.
    2. LUN (Logical Unit Number) Mapping: LUN mapping allows you to assign specific LUNs to different iSCSI initiators (clients). This ensures that each client can only access the assigned LUNs, providing better security and isolation.
    3. Thin Provisioning: Thin provisioning allows you to allocate storage space to iSCSI LUNs dynamically. This means that the actual storage space is only consumed as data is written to the LUN, allowing for more efficient utilization of available storage.
    4. MPIO (Multipath Input/Output): MPIO enables multiple paths between the iSCSI initiator and target, providing redundancy and load balancing. This ensures high availability and increased performance by distributing I/O traffic across multiple network paths.
    5. CHAP Authentication: Challenge-Handshake Authentication Protocol (CHAP) is supported for iSCSI authentication. It provides a secure method of authenticating iSCSI initiators and targets, preventing unauthorized access to the storage.
    6. Snapshot: iSCSI LUN snapshots allow you to create point-in-time copies of the LUN data. These snapshots can be used for data protection, backup, and recovery purposes.
    7. iSCSI LUN Backup/Restore: The NAS supports backup and restore of iSCSI LUNs, allowing you to create backups of LUN data and restore them when needed.
    8. iSCSI Thin Provisioning Reclamation: If thin provisioning is enabled, the NAS can reclaim unused space from iSCSI LUNs and release it back to the storage pool for better utilization.

    These features and capabilities make the iSCSI protocol on the QNAP Turbo Station TS-228 / TS-228A suitable for various storage needs, including virtualization, centralized storage, and backup solutions.

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