NAS QNAP Turbo Station TS-412 / TS-412U RAID Controller Failure: Causes, Recovery, and Data Loss

RAID controller failure on ⭐ NAS can lead to data loss. Here’s how to recover your files.

NAS QNAP Turbo Station TS-412 / TS-412U RAID Controller Failure: Causes, Recovery, and Data Loss

QNAP Turbo Station TS-412 / TS-412U NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-412 / TS-412U.

NAS QNAP Turbo Station TS-412 / TS-412U RAID Controller Failure: Causes, Recovery, and Data Loss

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can the use of specific file-sharing protocols impact data loss risks on NAS QNAP Turbo Station TS-412 / TS-412U devices?

The use of specific file-sharing protocols can impact data loss risks on NAS QNAP Turbo Station TS-412/TS-412U devices in several ways:

  1. Encryption: Some file-sharing protocols, such as Secure FTP (SFTP) or HTTPS, provide encryption for data transmission. Encryption ensures that data is securely transferred over the network, reducing the risk of unauthorized access or interception.
  2. Authentication: File-sharing protocols like SFTP or FTPS require user authentication before accessing files. Strong authentication mechanisms, such as two-factor authentication or secure certificates, can mitigate the risk of unauthorized access to the NAS device and its data.
  3. Access Control: Certain file-sharing protocols allow for granular access control, enabling administrators to define user permissions and restrict access to specific files or folders. By implementing proper access control, the risk of accidental or intentional data loss can be reduced.
  4. Vulnerabilities: Different file-sharing protocols may have varying levels of security vulnerabilities. It is crucial to choose protocols that are regularly updated, have robust security measures, and are supported by the NAS device manufacturer. Regularly updating the firmware and protocols on the NAS device can help mitigate potential vulnerabilities and reduce the risk of data loss.
  5. Data Integrity: Some file-sharing protocols, such as BitTorrent Sync or Resilio Sync, provide data integrity checks during file transfers. These protocols verify the integrity of transferred data, ensuring that files are not corrupted or tampered with during transmission.
  6. Backup and Recovery: The choice of file-sharing protocols can also impact the ability to perform backups and data recovery. Some protocols may provide built-in backup features or integration with backup software, simplifying the process of creating regular backups and minimizing data loss risks.

It is important to assess the specific requirements and security needs of your organization when selecting file-sharing protocols for NAS devices. Implementing a combination of secure protocols, strong authentication mechanisms, access control, and regular backups can significantly reduce data loss risks on NAS QNAP Turbo Station TS-412/TS-412U devices.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-412 / TS-412U can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-412 / TS-412U. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-412 / TS-412U has 4 HDD slots, and it supports the following array types:

  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-412 / TS-412U network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-412 / TS-412U, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How can the NAS QNAP Turbo Station TS-412 / TS-412U be configured and utilized effectively for a surveillance system?

    To configure and utilize the NAS QNAP Turbo Station TS-412 / TS-412U effectively for a surveillance system, follow these steps:

    1. Set up the NAS: Connect the NAS to the network and power it on. Access the NAS administration interface through a web browser by entering the NAS IP address.
    2. Install Surveillance Station: In the administration interface, go to the "App Center" and install the "Surveillance Station" application.
    3. Add IP cameras: Connect your IP cameras to the network and make sure they are compatible with the Surveillance Station. In the administration interface, go to "Surveillance Station" and click on "Camera" to add the IP cameras. Follow the on-screen instructions to configure each camera.
    4. Configure recording settings: In the "Surveillance Station" application, go to "Recording Settings" to set up recording schedules, motion detection, and other parameters. Choose the appropriate storage location on the NAS for the recorded footage.
    5. Set up live view and remote access: In the "Surveillance Station" application, go to "Live View" to monitor the camera feeds in real-time. Configure remote access settings to view the surveillance system from anywhere using a web browser or mobile app.
    6. Enable notifications: Configure email or push notifications to receive alerts when motion is detected or other events occur.
    7. Set up backup and archiving: To ensure data redundancy and long-term storage, configure backup and archiving options for the recorded footage. This can include backing up to external drives, cloud storage, or creating mirrored volumes within the NAS.
    8. Enable advanced features: Explore additional features offered by Surveillance Station, such as video analytics, people counting, license plate recognition, and more. Enable these features if required for your surveillance system.
    9. Regular maintenance: Regularly update the NAS firmware, Surveillance Station, and IP camera firmware to ensure optimal performance and security. Monitor storage usage and consider expanding storage capacity if necessary.

    By following these steps, you can effectively configure and utilize the NAS QNAP Turbo Station TS-412 / TS-412U for a surveillance system.

  • What are the key features and capabilities of the NAS QNAP Turbo Station TS-412 / TS-412U that make it suitable for use in a surveillance setup?

    The QNAP Turbo Station TS-412 / TS-412U is a Network Attached Storage (NAS) device that offers several key features and capabilities that make it suitable for use in a surveillance setup. These include:

    1. High storage capacity: The TS-412 / TS-412U supports up to four hard drives, allowing for a large amount of storage space. This is crucial for storing and managing surveillance footage, which can quickly consume significant storage space.
    2. RAID support: The NAS supports various RAID configurations, including RAID 0, 1, 5, 6, and 10. RAID provides data redundancy and improves system reliability, ensuring that surveillance footage is protected against drive failures.
    3. Surveillance Station: QNAP's Surveillance Station is a powerful surveillance management software that comes pre-installed on the Turbo Station. It allows users to manage and monitor IP cameras, record footage, and perform advanced video analytics. The software supports a wide range of camera brands and models, making it compatible with most surveillance setups.
    4. Multiple camera support: The TS-412 / TS-412U can handle multiple IP cameras simultaneously, depending on the model and configuration. This allows for a comprehensive surveillance setup, covering multiple areas or angles.
    5. Remote monitoring and playback: The NAS supports remote monitoring and playback, enabling users to access live camera feeds and recorded footage from anywhere with an internet connection. This feature is particularly useful for surveillance setups that require remote monitoring or for users who need to access footage while on the go.
    6. Intelligent video analytics: The Surveillance Station software offers advanced video analytics capabilities, such as motion detection, object recognition, and event management. These features enhance the effectiveness of the surveillance system by providing real-time alerts and automating certain tasks, reducing the need for constant manual monitoring.
    7. Expandable storage: The Turbo Station supports expansion units, allowing for additional storage capacity to be added as needed. This is beneficial for surveillance setups that require long-term storage of large amounts of footage.
    8. Data backup and synchronization: The NAS offers various backup and synchronization options, including scheduled backups to external drives or cloud storage services. This ensures that surveillance footage is securely backed up and can be easily restored if needed.

    Overall, the QNAP Turbo Station TS-412 / TS-412U combines high storage capacity, RAID support, advanced surveillance management software, and remote access capabilities, making it a suitable choice for surveillance setups requiring reliable storage, management, and monitoring of IP cameras.

  • Can the NAS QNAP Turbo Station TS-412 / TS-412U support multiple IP cameras and provide reliable storage and management for the surveillance footage?

    Yes, the NAS QNAP Turbo Station TS-412 / TS-412U can support multiple IP cameras and provide reliable storage and management for the surveillance footage. It is designed to function as a network video recorder (NVR) and has built-in surveillance features and compatibility with various IP camera brands. The TS-412 / TS-412U offers dedicated storage for the surveillance footage, ensuring reliable and secure storage for long-term archiving. Additionally, it provides advanced management features such as event notifications, recording schedules, and remote access to the surveillance footage.

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