Recovering Data After RAID Controller Failure on NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+: Causes and Consequences

Learn about RAID controller failure on ⭐ NAS and how it affects your data recovery efforts.

Recovering Data After RAID Controller Failure on NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+: Causes and Consequences

QNAP Turbo Station TS-419P / TS-419P II / TS-419P+ NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-419P / TS-419P II / TS-419P+.

Recovering Data After RAID Controller Failure on NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+: Causes and Consequences

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Can excessive drive spin-down or power-saving settings impact data retrieval in case of failure on NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+ devices?

Excessive drive spin-down or power-saving settings can potentially impact data retrieval in case of failure on NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+ devices.

When drives are set to spin down frequently or enter power-saving modes, it can result in delays when accessing data. If a failure occurs, such as a drive becoming unresponsive or failing completely, the delay caused by spin-up or power-saving settings can further hinder data retrieval.

Additionally, frequent spin-ups and spin-downs can put stress on the drives, potentially reducing their lifespan and increasing the risk of failure. This can further complicate data retrieval in case of a failure.

It is recommended to strike a balance between power-saving settings and data accessibility. Setting longer spin-down intervals or using more conservative power-saving settings can help reduce the risk of data retrieval issues while still saving energy. It is also crucial to regularly back up important data to minimize the impact of drive failures or other issues.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-419P / TS-419P II / TS-419P+ can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-419P / TS-419P II / TS-419P+. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-419P / TS-419P II / TS-419P+ has 4 HDD slots, and it supports the following array types:

  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-419P / TS-419P II / TS-419P+ network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-419P / TS-419P II / TS-419P+, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How can the NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+ be configured as a website server?

    To configure the NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+ as a website server, follow these steps:

    1. Connect the NAS to your network and ensure it has a valid IP address.
    2. Access the NAS web interface by entering the NAS IP address in a web browser.
    3. Login to the NAS web interface using the admin credentials.
    4. Go to the "Control Panel" and click on "Applications" > "Web Server".
    5. Enable the "Enable Web Server" option.
    6. Configure the "Web Server Port" if needed (default is 80).
    7. Set the "Website Access Settings" according to your requirements (e.g., allow or deny specific IP addresses).
    8. Specify the "Default Index Page" (e.g., index.html) and the "Web Access Mode" (e.g., HTTP or HTTPS).
    9. Configure the "Virtual Host" settings if you want to host multiple websites on the NAS.
    10. Set up the "SSL Certificate & Private Key" if you want to enable HTTPS.
    11. Configure the "Access Rights Management" to control who can access the website files.
    12. Create or upload your website files to the appropriate shared folder on the NAS.
    13. Set the correct file permissions for the website files to be accessible by the web server.
    14. Test the website by accessing it using the NAS IP address or domain name in a web browser.

    Note: It is recommended to have a basic understanding of web server configuration and website development before attempting to configure the NAS as a website server.

  • What are the advantages and limitations of using the NAS QNAP Turbo Station as a website server compared to traditional hosting options?

    Advantages of using the NAS QNAP Turbo Station as a website server compared to traditional hosting options:

    1. Cost-effectiveness: QNAP Turbo Station allows you to host your website on your own hardware, eliminating the need for monthly hosting fees.
    2. Control and customization: With QNAP Turbo Station, you have full control over the server environment, allowing you to customize it according to your specific requirements.
    3. Data security: Hosting your website on your own NAS provides you with complete control over your data, ensuring enhanced security and privacy compared to traditional hosting options.
    4. Scalability: QNAP Turbo Station offers the flexibility to easily expand storage capacity as your website grows, allowing for seamless scalability.
    5. Local network performance: Hosting your website on a local NAS can provide faster access and better performance for users within the same network.

    Limitations of using the NAS QNAP Turbo Station as a website server compared to traditional hosting options:

    1. Internet connection: Your website's availability and performance will depend on the speed and reliability of your internet connection. If you have a slow or unreliable connection, it may impact your website's performance.
    2. Technical expertise required: Setting up and managing a website server on QNAP Turbo Station requires technical knowledge and skills. You need to be familiar with server administration and troubleshooting to ensure smooth operation.
    3. Limited resources: QNAP Turbo Station has limited hardware resources compared to dedicated hosting options, which may affect the performance and scalability of resource-intensive websites or applications.
    4. Power and hardware maintenance: Hosting your website on your own NAS means you are responsible for power management, hardware maintenance, and backups. This requires additional time and effort compared to traditional hosting where these tasks are typically handled by the hosting provider.
    5. Potential security risks: Hosting your website on a local NAS may expose it to potential security risks if not properly secured. It is crucial to implement proper security measures and keep the NAS firmware up to date to minimize vulnerabilities.
  • What are the recommended steps and best practices for setting up and maintaining a website on the NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+?

    Here are the recommended steps and best practices for setting up and maintaining a website on the NAS QNAP Turbo Station TS-419P / TS-419P II / TS-419P+:

    1. Initial Setup:

    a. Connect the NAS to your network and power it on.

    b. Access the NAS administration interface through a web browser using its IP address.

    c. Follow the setup wizard to configure the basic settings, such as network configuration, system time, and administrator password.

    1. Install Web Server:

    a. Go to the "App Center" in the NAS administration interface.

    b. Search for and install a web server application like Apache HTTP Server or Nginx.

    c. Configure the web server settings, such as port number, virtual hosts, and SSL certificates.

    1. Configure File Sharing:

    a. Create a shared folder on the NAS to store your website files.

    b. Set appropriate permissions on the shared folder to allow the web server to access and serve the files.

    c. Enable FTP or SFTP access to the shared folder if needed for file transfer.

    1. Upload Website Files:

    a. Use FTP, SFTP, or the NAS file manager to transfer your website files to the shared folder.

    b. Organize your files into the appropriate directories, such as HTML, CSS, JavaScript, and media files.

    1. Configure Domain and DNS:

    a. Register a domain name and configure the DNS settings to point to your NAS's public IP address.

    b. Set up port forwarding on your router to redirect incoming web traffic to the NAS's internal IP address.

    1. Website Maintenance:

    a. Regularly update the web server and any installed plugins or extensions to ensure security and performance.

    b. Backup your website files and database regularly to prevent data loss.

    c. Monitor the NAS's resource usage and optimize the website's performance if necessary.

    d. Implement security measures like using strong passwords, enabling firewall rules, and configuring SSL/TLS encryption.

    1. Monitoring and Troubleshooting:

    a. Monitor website uptime and performance using tools like website monitoring services or server logs.

    b. Set up email notifications for critical events, such as server downtime or high resource usage.

    c. Troubleshoot any issues by checking server logs, reviewing configuration settings, and seeking support from QNAP or the web server community.

    Remember to always keep your NAS's firmware up to date and follow security best practices to protect your website and data.

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