How to recover data from QNAP Turbo Station TS-464U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-464U-RP

QNAP Turbo Station TS-464U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-464U-RP.

How to recover data from NAS QNAP Turbo Station TS-464U-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can regular data verification or checksum processes help maintain data integrity on NAS QNAP Turbo Station TS-464U-RP devices?

Regular data verification or checksum processes can help maintain data integrity on NAS QNAP Turbo Station TS-464U-RP devices in the following ways:

  1. Detecting data corruption: Data verification processes, such as periodic file system checks or scrubbing, can help identify any data corruption or inconsistencies on the NAS device. This ensures that the stored data remains intact and reliable.
  2. Preventing silent data corruption: Silent data corruption refers to the situation where data gets corrupted without any notification or error message. By using checksum processes, the NAS device can calculate and store checksum values for each file. During regular verification, the checksums can be compared to the calculated values to identify any changes or corruption in the data.
  3. Ensuring data authenticity: Data verification processes can also help ensure the authenticity of the stored data. By comparing the checksum values with the original values, the NAS device can confirm that the data has not been tampered with or modified.
  4. Early detection of hardware issues: Regular data verification processes can also help identify potential hardware issues on the NAS device. For example, if the verification process consistently detects data corruption or inconsistencies, it could indicate a failing hard drive or other hardware problems. This allows for timely replacement or repair of the faulty components, minimizing the risk of data loss.
  5. Data recovery: In case of data corruption or loss, regular data verification processes can facilitate data recovery. By comparing the checksum values, the NAS device can identify the corrupted or missing data and attempt to restore it from redundant copies or backups.

Overall, regular data verification or checksum processes play a crucial role in maintaining data integrity on NAS QNAP Turbo Station TS-464U-RP devices by detecting and preventing data corruption, ensuring data authenticity, detecting hardware issues, and facilitating data recovery.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-464U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-464U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-464U-RP has 4 HDD slots, and it supports the following array types:

  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-464U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-464U-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • How does the NAS QNAP Turbo Station TS-464U-RP facilitate the process of saving video files?

    The NAS QNAP Turbo Station TS-464U-RP facilitates the process of saving video files in several ways:

    1. Storage Capacity: The TS-464U-RP is a network-attached storage (NAS) device that provides ample storage capacity for video files. It supports up to four hard drives, allowing for a large amount of storage space to save videos.
    2. RAID Support: The NAS supports various RAID configurations such as RAID 0, 1, 5, 6, 10, and JBOD. RAID technology combines multiple hard drives into a single logical unit, providing data redundancy and increased performance. This ensures that video files are protected against drive failures and can be accessed efficiently.
    3. High-speed Connectivity: The TS-464U-RP comes with multiple Gigabit Ethernet ports, providing high-speed connectivity to the network. This allows for fast transfer of video files between the NAS and other devices on the network, such as cameras, computers, or media players.
    4. Centralized Storage: The NAS acts as a centralized storage solution, allowing multiple users or devices to access and save video files from a single location. This eliminates the need for individual storage devices and simplifies the process of managing and organizing video files.
    5. File Management and Sharing: The NAS is equipped with a user-friendly operating system that offers various file management features. Users can easily create folders, organize video files, and set access permissions. Additionally, the NAS supports file sharing protocols such as SMB/CIFS, FTP, and NFS, enabling seamless sharing of video files across different devices and platforms.
    6. Backup and Sync: The TS-464U-RP provides backup and sync capabilities, ensuring the safety and availability of video files. It supports scheduled backups to external storage devices, remote servers, or cloud storage services. Users can also synchronize video files across multiple devices or establish real-time backups using QNAP's backup applications.

    Overall, the NAS QNAP Turbo Station TS-464U-RP offers a robust and efficient solution for saving video files by providing ample storage capacity, data protection, high-speed connectivity, centralized storage, and comprehensive file management features.

  • What are the key features and specifications of the QNAP Turbo Station TS-464U-RP that make it suitable for storing video files?

    The QNAP Turbo Station TS-464U-RP is a suitable choice for storing video files due to its key features and specifications:

    1. High Storage Capacity: The TS-464U-RP can accommodate up to four hard drives, providing ample storage space for video files. It supports both 3.5-inch and 2.5-inch SATA drives, allowing for flexibility in choosing the desired storage capacity.
    2. Redundant Power Supply: The RP in the model name stands for Redundant Power, indicating that the TS-464U-RP is equipped with dual power supplies. This feature ensures uninterrupted operation and reduces the risk of data loss or corruption due to power failures.
    3. High-Speed Data Transfer: The Turbo Station supports multiple RAID configurations, including RAID 0, 1, 5, 6, 10, and JBOD. These RAID configurations enhance data protection and provide faster data transfer speeds, crucial for handling large video files.
    4. Quad-Core Processor: The TS-464U-RP is powered by a quad-core Intel Celeron processor, which delivers efficient performance and enables smooth video streaming and transcoding. This processor ensures that the NAS can handle multiple video files simultaneously without any lag or buffering issues.
    5. 10GbE Connectivity: The Turbo Station comes with two built-in Gigabit Ethernet ports, which can be upgraded to 10GbE ports using an optional PCIe expansion card. This high-speed connectivity allows for quick access and transfer of video files over the network.
    6. Video Transcoding: The TS-464U-RP supports hardware-accelerated video transcoding, enabling the NAS to convert video files to different formats and resolutions. This feature is beneficial when streaming videos to devices with varying playback capabilities.
    7. Surveillance Station: The Turbo Station includes Surveillance Station, a comprehensive video surveillance solution. It supports multiple IP cameras and offers features like real-time monitoring, recording, and playback. This makes it suitable for storing and managing video footage from security cameras.
    8. Scalability: The TS-464U-RP is designed to be scalable, allowing for easy expansion of storage capacity as video files accumulate. Additional drives can be added to the NAS, or expansion units can be connected to increase storage space.

    Overall, the QNAP Turbo Station TS-464U-RP offers high storage capacity, reliable power supply, fast data transfer speeds, powerful processing capabilities, and video transcoding features, making it well-suited for storing and managing video files.

  • Can the QNAP Turbo Station TS-464U-RP be integrated with video surveillance systems, and if so, what benefits does it offer for storing and managing video footage?

    Yes, the QNAP Turbo Station TS-464U-RP can be integrated with video surveillance systems. It offers several benefits for storing and managing video footage:

    1. High storage capacity: The TS-464U-RP supports up to four hard drives, allowing for a large amount of storage space for video footage.
    2. RAID support: It supports various RAID configurations, including RAID 0, 1, 5, 6, and 10. RAID provides data redundancy and improves data protection, ensuring that video footage is not lost in case of a hard drive failure.
    3. Centralized storage: The TS-464U-RP acts as a centralized storage solution for video surveillance systems. It allows multiple cameras to store their footage in one place, making it easier to manage and access the video data.
    4. Advanced data management: The QNAP Turbo Station offers advanced features for managing video footage, such as scheduled or event-based recording, motion detection, and camera tampering detection. These features help optimize storage space and make it easier to search and retrieve specific video clips.
    5. Remote access and monitoring: The TS-464U-RP allows remote access to the video footage, enabling users to monitor the surveillance system from anywhere using a computer or mobile device. This feature is particularly useful for security personnel or business owners who need to keep an eye on their premises while away.
    6. Integration with third-party video management software: The QNAP Turbo Station is compatible with popular video management software (VMS) solutions, allowing for seamless integration with existing surveillance systems.

    Overall, integrating the QNAP Turbo Station TS-464U-RP with a video surveillance system provides a reliable and scalable solution for storing and managing video footage, enhancing security and simplifying the surveillance process.

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