What are the steps to remotely access files on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location?

To remotely access files on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location, you can follow these steps:Set up your QNAP Turbo Station: Connect the Turbo Station to your network and configure it according to the manufacturer's instructions. Make sure it has internet connectivity.Enable File Station: Log in to the Turbo Station's web interface using its IP address and administrator credentials. Go to 'Control Panel' > 'Applications' > 'File Station' and make sure it is enabled.Set up port forwarding: Access your router's settings and configure port forwarding to forward the necessary ports (typically TCP port 8080 for HTTP and TCP port 443 for HTTPS) to the internal IP address of your Turbo Station. Refer to your router's documentation for specific instructions on how to set up port forwarding.Configure DDNS (Dynamic DNS): If your internet service provider assigns you a dynamic IP address, you will need to set up DDNS to associate a domain name with your Turbo Station's IP address. This way, you can access it using a consistent address. QNAP provides a built-in DDNS service, or you can use a third-party service like No-IP or DynDNS.Enable HTTPS: For secure access, it is recommended to enable HTTPS on your Turbo Station. Go to 'Control Panel' > 'System Settings' > 'Security' > 'Certificate & Private Key' and follow the instructions to generate and install an SSL certificate.Set up VPN (optional): If you prefer a more secure connection, you can set up a VPN (Virtual Private Network) on your Turbo Station. QNAP supports various VPN protocols like OpenVPN and PPTP. Refer to the QNAP documentation for instructions on setting up VPN.Access the Turbo Station remotely: Now that you have set up the necessary configurations, you can access your Turbo Station's files remotely. Open a web browser on your remote device and enter the DDNS address (or the external IP address if you don't have DDNS) followed by the port number (e.g., https://yourdomain.com:443 or https://your-external-ip:443). Log in using your Turbo Station's administrator credentials and navigate to the File Station to access your files.Note: Ensure that you have a strong password for your Turbo Station and consider enabling two-factor authentication for added security.

Are there any specific security measures that need to be implemented to ensure safe file access on the NAS QNAP Turbo Station TS-470 / TS-470 Pro from a remote location?

Yes, there are several security measures that can be implemented to ensure safe file access on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location. Here are some recommendations:Enable HTTPS: Use secure HTTPS (HTTP over SSL) protocol for remote access to encrypt the communication between the NAS and the remote device. This prevents unauthorized interception of data.Set up a VPN: Create a Virtual Private Network (VPN) connection to securely access the NAS. A VPN encrypts the entire network traffic between the remote device and the NAS, providing an additional layer of security.Use strong passwords: Set strong, unique passwords for all user accounts on the NAS, including the administrator account. Avoid using common or easily guessable passwords.Enable Two-Factor Authentication (2FA): Configure 2FA for user authentication. This adds an extra layer of security by requiring a second form of verification, such as a code generated by a mobile app or sent via SMS, in addition to the password.Enable IP blocking and firewall: Configure the NAS to block IP addresses that repeatedly fail login attempts or exhibit suspicious behavior. Also, enable the built-in firewall to filter incoming connections and allow only necessary services.Regularly update firmware: Keep the NAS firmware up to date with the latest security patches and bug fixes. Regularly check for firmware updates provided by QNAP and apply them promptly.Enable network access restrictions: Configure the NAS to allow access only from specific IP addresses or IP ranges. Restricting access to known and trusted IP addresses helps prevent unauthorized access.Disable unnecessary services: Disable any unused or unnecessary services on the NAS to reduce the attack surface. Only enable the services that are required for remote file access.Regularly backup data: Implement a regular backup strategy to ensure that important data is backed up and can be restored in case of any security incidents or data loss.It is important to note that these recommendations are not exhaustive, and additional security measures may be required based on your specific requirements and environment. It is always advisable to consult the QNAP documentation and seek professional advice to ensure the best security practices are implemented.

Can you provide recommendations or best practices for optimizing file access speed when accessing files on the NAS QNAP Turbo Station TS-470 / TS-470 Pro from a remote location?

Here are some recommendations and best practices for optimizing file access speed when accessing files on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location:Use a high-speed internet connection: Ensure that you have a fast and stable internet connection with sufficient bandwidth to handle the file transfer speeds you require.Enable and configure Link Aggregation: If your NAS and remote location support Link Aggregation, enable and configure it to increase the network bandwidth and improve file transfer speeds.Enable Jumbo Frames: If your network infrastructure supports Jumbo Frames, enable it on both the NAS and the remote location's network settings. This can increase the file transfer speed by reducing the overhead caused by smaller frame sizes.Utilize VPN for secure remote access: Set up a virtual private network (VPN) connection between your remote location and the NAS. This ensures a secure and encrypted connection, minimizing any potential speed bottlenecks caused by security measures.Optimize network settings: Ensure that the NAS and the remote location are using the latest firmware and network drivers. Configure their network settings to use the highest available network speed (e.g., Gigabit Ethernet) and enable features like flow control and auto-negotiation.Utilize QNAP's Qsync or Qfile apps: QNAP provides dedicated apps like Qsync and Qfile for remote access to files. These apps are optimized for performance and can provide faster file access compared to generic file transfer protocols.Use a wired connection: Whenever possible, connect your remote location to the network using a wired Ethernet connection instead of relying on wireless connections. Wired connections generally provide more stable and faster speeds.Optimize file transfer protocols: Depending on your specific requirements, you can experiment with different file transfer protocols like FTP, SFTP, NFS, or SMB/CIFS. Test and compare their performance to find the one that suits your needs best.Enable caching and SSD optimization: If your NAS supports caching or has SSD slots, consider enabling caching or installing SSDs to improve file access speeds. This can significantly enhance the performance, especially for frequently accessed files.Regularly maintain and update the NAS: Keep your NAS updated with the latest firmware and regularly perform maintenance tasks like disk defragmentation, data scrubbing, and RAID rebuilds. This ensures optimal performance and prevents any potential issues that might affect file access speed.Remember, the actual file access speed will also depend on factors like the file size, network congestion, distance between the NAS and remote location, and the performance of the devices involved.

Data Recovery After RAID Array Format on NAS QNAP Turbo Station TS-470 / TS-470 Pro: Tips for Recovery

Name: How to recover data from a QNAP
Uploaded: 2025-10-16T08:53:56+03:00
Description: How to recover data from a QNAP

Has your NAS QNAP Turbo Station TS-470 / TS-470 Pro suddenly lost its network drive and you’re unsure what to do next? Did the RAID array collapse, making your files inaccessible? Is the device throwing errors during startup? Perhaps you accidentally rebuilt the RAID array or several hard drives failed at the same time?

Data Recovery After RAID Array Format on NAS QNAP Turbo Station TS-470 / TS-470 Pro: Tips for Recovery

Data Recovery Tool

QNAP Turbo Station TS-470 / TS-470 Pro NAS Data Recovery in 2025

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from an Turbo Station TS-470 / TS-470 Pro. We’ll walk through the most common causes of failure and demonstrate proven methods to restore files from a lost or degraded RAID array.

Contents

Why Regular Data Recovery Tools Can’t Restore Files from RAID
Key Information About the NAS QNAP Turbo Station TS-470 / TS-470 Pro
How to Remove Hard Disks from Your NAS and Connect Them to a PC

RAID Recovery™ 2.8

Recover data from damaged RAID arrays inaccessible from a computer.

Download

Why Regular Data Recovery Tools Can’t Restore Files from RAID

Conventional hard drives store user data by writing it sequentially across the disk surface, which means an entire file is typically located on a single drive. In contrast, when data is written to a RAID array, each file is split into multiple fragments. These fragments are then distributed and written in sequence across all the drives in the array. Depending on the configuration, fragment sizes can range from 2 KB to 2 MB, so every file is physically stored across several disks at once.

This approach significantly increases read and write performance — after all, writing two halves of a 1 GB file to two drives simultaneously is much faster than writing the full 1 GB to a single disk. However, this same mechanism makes file recovery far more complex.

Different RAID levels use different methods to distribute and protect data. On top of that, manufacturers like QNAP often add their own proprietary structures and variations. As a result, data can be written to disks in many different formats, and each requires a specific approach during recovery.

Are there any known issues with specific anti-virus software that can result in data loss on NAS QNAP Turbo Station TS-470 / TS-470 Pro devices?

Yes, there have been reports of specific anti-virus software causing data loss on QNAP Turbo Station TS-470 / TS-470 Pro devices. One such example is the Avast antivirus software. In some cases, when scanning files on the NAS, Avast may incorrectly identify certain files as infected and quarantine or delete them, resulting in data loss. It is always recommended to carefully research and test any antivirus software before deploying it on your NAS device to avoid potential data loss issues.

How to Remove Hard Disks from Your NAS and Connect Them to a PC

Although the NAS Turbo Station TS-470 / TS-470 Pro can be accessed over the network, you still need to remove its hard disks and connect them directly to a Windows PC. Only then can the recovery software properly scan and analyze the drives. Follow these steps:

Power off the NAS and disconnect it from the power source.

WARNING! Before removing any drives, carefully read the device manual. Improper actions may damage both the NAS enclosure and the hard disks in the RAID array.
Remove the hard disks one by one, gently sliding each drive out of its slot. Remember that hard disks are highly sensitive: any impact or drop can cause serious physical damage.
Label each hard disk according to its position inside the NAS. The order of the drives is crucial for correct RAID reconstruction.
Connect the drives to your computer. In this video, we explain which ports you can use to connect hard disks and what to do if your PC does not have enough free connectors.

Go to view

How to Order Remote Data Recovery

Step-by-Step Data Recovery with Hetman RAID Recovery

This program restores data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-470 / TS-470 Pro. Each hard disk in the array contains technical metadata describing how files were written. When launched, Hetman RAID Recovery analyzes this metadata, automatically reconstructs the damaged array, and provides access to its contents. After that, you can browse the recovered disk and save your files. The program can also restore files that were accidentally deleted from the network drive.

Go to view

How to recover data from a QNAP

Turbo Station TS-470 / TS-470 Pro has 4 HDD slots, and it supports the following array types:

RAID 5;
RAID 6;
RAID 10;
RAID 0;
RAID 1;
JBOD;

NAS supports:

ZFS;
EXT4;
EXT3;
FAT32 (External Disk Only);
NTFS (External Disk Only);
HFS+ (External Disk Read Only);

How to Safely Recover Data from Disk Images

This utility allows you to create a complete copy of a disk and work with the disk image instead of the physical drive. This approach helps protect your data from:

Overwriting during the recovery process;
Additional data loss caused by bad sectors;
User errors.

To create a disk image, follow these steps:

Ensure you have enough free space to store the image. Its size will typically match the size of the original disk.
In the main window, select the target disk and choose Tools - Save Disk. You can also select multiple disks if needed.
When the Image Creation Wizard opens, select whether you want to save the entire disk or only a specific region. Adjust the settings and click Next.
Choose the directory where the image will be saved. You may select any available disk connected to your PC or upload the image via FTP.

Where Are the User’s Files Actually Stored?

The QNAP Turbo Station TS-470 / TS-470 Pro network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

RAID Recovery Software: Detailed Comparison

Product	Operating system	RAID controller support	Supported file systems	Virtual RAID controller support	Data recovery from damaged RAID	File preview
Hetman RAID Recovery	Windows, Linux, MacOS	Yes, over 100 controllers	FAT, exFAT, NTFS, ReFS, APFS, HFS+, Ext4, Ext3, Ext2, ReiserFS, Btrfs, VMFS, Hikvision, XFS, UFS, ZFS	Yes	Yes	Yes
DiskInternals RAID Recovery	Windows	Yes, over 10 controllers	FAT, NTFS, Ext2/3/4, HFS+	No	Yes	Yes
R-Studio	Windows, Mac, Linux	Yes, over 20 controllers	FAT, NTFS, Ext2/3/4, HFS+	Yes	Yes	Yes
UFS Explorer RAID Recovery	Windows, Mac, Linux	Yes, over 100 controllers	FAT, NTFS, Ext2/3/4, HFS+	Yes	Yes	Yes
EaseUS Data Recovery	Windows	Yes, over 20 controllers	FAT, NTFS, Ext2/3/4, HFS+	No	Yes	Yes
ReclaiMe Free RAID Recovery	Windows	Yes, over 100 controllers	FAT, NTFS, Ext2/3/4, HFS+	Yes	Yes	Yes

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Comments (1)

Hetman Software: Data Recovery 9.08.2022 12:31 #

If you want to ask a question about data recovery, from NAS Turbo Station TS-470 / TS-470 Pro, feel free to leave a comment!

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Updated:
16.10.2025 8:53

Evaluations:
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Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

Questions and answers

What are the steps to remotely access files on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location?
To remotely access files on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location, you can follow these steps:
1. Set up your QNAP Turbo Station: Connect the Turbo Station to your network and configure it according to the manufacturer's instructions. Make sure it has internet connectivity.
2. Enable File Station: Log in to the Turbo Station's web interface using its IP address and administrator credentials. Go to "Control Panel" > "Applications" > "File Station" and make sure it is enabled.
3. Set up port forwarding: Access your router's settings and configure port forwarding to forward the necessary ports (typically TCP port 8080 for HTTP and TCP port 443 for HTTPS) to the internal IP address of your Turbo Station. Refer to your router's documentation for specific instructions on how to set up port forwarding.
4. Configure DDNS (Dynamic DNS): If your internet service provider assigns you a dynamic IP address, you will need to set up DDNS to associate a domain name with your Turbo Station's IP address. This way, you can access it using a consistent address. QNAP provides a built-in DDNS service, or you can use a third-party service like No-IP or DynDNS.
5. Enable HTTPS: For secure access, it is recommended to enable HTTPS on your Turbo Station. Go to "Control Panel" > "System Settings" > "Security" > "Certificate & Private Key" and follow the instructions to generate and install an SSL certificate.
6. Set up VPN (optional): If you prefer a more secure connection, you can set up a VPN (Virtual Private Network) on your Turbo Station. QNAP supports various VPN protocols like OpenVPN and PPTP. Refer to the QNAP documentation for instructions on setting up VPN.
7. Access the Turbo Station remotely: Now that you have set up the necessary configurations, you can access your Turbo Station's files remotely. Open a web browser on your remote device and enter the DDNS address (or the external IP address if you don't have DDNS) followed by the port number (e.g., https://yourdomain.com:443 or https://your-external-ip:443). Log in using your Turbo Station's administrator credentials and navigate to the File Station to access your files.
Note: Ensure that you have a strong password for your Turbo Station and consider enabling two-factor authentication for added security.
Are there any specific security measures that need to be implemented to ensure safe file access on the NAS QNAP Turbo Station TS-470 / TS-470 Pro from a remote location?
Yes, there are several security measures that can be implemented to ensure safe file access on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location. Here are some recommendations:
1. Enable HTTPS: Use secure HTTPS (HTTP over SSL) protocol for remote access to encrypt the communication between the NAS and the remote device. This prevents unauthorized interception of data.
2. Set up a VPN: Create a Virtual Private Network (VPN) connection to securely access the NAS. A VPN encrypts the entire network traffic between the remote device and the NAS, providing an additional layer of security.
3. Use strong passwords: Set strong, unique passwords for all user accounts on the NAS, including the administrator account. Avoid using common or easily guessable passwords.
4. Enable Two-Factor Authentication (2FA): Configure 2FA for user authentication. This adds an extra layer of security by requiring a second form of verification, such as a code generated by a mobile app or sent via SMS, in addition to the password.
5. Enable IP blocking and firewall: Configure the NAS to block IP addresses that repeatedly fail login attempts or exhibit suspicious behavior. Also, enable the built-in firewall to filter incoming connections and allow only necessary services.
6. Regularly update firmware: Keep the NAS firmware up to date with the latest security patches and bug fixes. Regularly check for firmware updates provided by QNAP and apply them promptly.
7. Enable network access restrictions: Configure the NAS to allow access only from specific IP addresses or IP ranges. Restricting access to known and trusted IP addresses helps prevent unauthorized access.
8. Disable unnecessary services: Disable any unused or unnecessary services on the NAS to reduce the attack surface. Only enable the services that are required for remote file access.
9. Regularly backup data: Implement a regular backup strategy to ensure that important data is backed up and can be restored in case of any security incidents or data loss.
It is important to note that these recommendations are not exhaustive, and additional security measures may be required based on your specific requirements and environment. It is always advisable to consult the QNAP documentation and seek professional advice to ensure the best security practices are implemented.
Can you provide recommendations or best practices for optimizing file access speed when accessing files on the NAS QNAP Turbo Station TS-470 / TS-470 Pro from a remote location?
Here are some recommendations and best practices for optimizing file access speed when accessing files on the QNAP Turbo Station TS-470 / TS-470 Pro from a remote location:
1. Use a high-speed internet connection: Ensure that you have a fast and stable internet connection with sufficient bandwidth to handle the file transfer speeds you require.
2. Enable and configure Link Aggregation: If your NAS and remote location support Link Aggregation, enable and configure it to increase the network bandwidth and improve file transfer speeds.
3. Enable Jumbo Frames: If your network infrastructure supports Jumbo Frames, enable it on both the NAS and the remote location's network settings. This can increase the file transfer speed by reducing the overhead caused by smaller frame sizes.
4. Utilize VPN for secure remote access: Set up a virtual private network (VPN) connection between your remote location and the NAS. This ensures a secure and encrypted connection, minimizing any potential speed bottlenecks caused by security measures.
5. Optimize network settings: Ensure that the NAS and the remote location are using the latest firmware and network drivers. Configure their network settings to use the highest available network speed (e.g., Gigabit Ethernet) and enable features like flow control and auto-negotiation.
6. Utilize QNAP's Qsync or Qfile apps: QNAP provides dedicated apps like Qsync and Qfile for remote access to files. These apps are optimized for performance and can provide faster file access compared to generic file transfer protocols.
7. Use a wired connection: Whenever possible, connect your remote location to the network using a wired Ethernet connection instead of relying on wireless connections. Wired connections generally provide more stable and faster speeds.
8. Optimize file transfer protocols: Depending on your specific requirements, you can experiment with different file transfer protocols like FTP, SFTP, NFS, or SMB/CIFS. Test and compare their performance to find the one that suits your needs best.
9. Enable caching and SSD optimization: If your NAS supports caching or has SSD slots, consider enabling caching or installing SSDs to improve file access speeds. This can significantly enhance the performance, especially for frequently accessed files.
10. Regularly maintain and update the NAS: Keep your NAS updated with the latest firmware and regularly perform maintenance tasks like disk defragmentation, data scrubbing, and RAID rebuilds. This ensures optimal performance and prevents any potential issues that might affect file access speed.
Remember, the actual file access speed will also depend on factors like the file size, network congestion, distance between the NAS and remote location, and the performance of the devices involved.