How to recover data from QNAP Turbo Station TS-563 NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-563

QNAP Turbo Station TS-563 NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-563.

How to recover data from NAS QNAP Turbo Station TS-563

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any recommended best practices for securely storing usernames and passwords on NAS QNAP Turbo Station TS-563 devices?

Yes, there are several recommended best practices for securely storing usernames and passwords on NAS QNAP Turbo Station TS-563 devices:

  1. Enable Two-Factor Authentication (2FA): QNAP Turbo Station TS-563 supports 2FA, which adds an extra layer of security to your device. Enable 2FA for all user accounts to protect against unauthorized access.
  2. Use Strong and Unique Passwords: Ensure that all user accounts on the NAS device have strong and unique passwords. Avoid using common or easily guessable passwords. Consider using a password manager to generate and store complex passwords securely.
  3. Regularly Update Firmware: Keep the firmware of your NAS device up to date. Firmware updates often include security patches and bug fixes, which help protect against known vulnerabilities.
  4. Limit Access Privileges: Grant access privileges only to the necessary users. Restrict access to sensitive data and functions to reduce the risk of unauthorized access.
  5. Regularly Backup Data: Regularly backup your data to an external storage device or cloud service. This ensures that even if your NAS device is compromised, you can still recover your important data.
  6. Enable Network Encryption: QNAP Turbo Station TS-563 supports various network encryption protocols such as SSL/TLS. Enable these protocols to secure data transmission over the network.
  7. Disable Unused Services: Disable any unnecessary services and applications on your NAS device. This reduces the attack surface and minimizes the risk of exploitation.
  8. Implement Firewall Rules: Configure firewall rules on your NAS device to allow only necessary incoming and outgoing network connections. This helps protect against unauthorized access and network attacks.
  9. Regularly Monitor and Audit: Monitor your NAS device for any suspicious activities or unauthorized access attempts. Enable logging and regularly review logs to identify any potential security issues.
  10. Educate Users: Educate all users about best security practices, such as avoiding phishing emails, not sharing passwords, and being cautious while accessing the NAS device remotely.

By following these best practices, you can enhance the security of your NAS QNAP Turbo Station TS-563 device and protect your usernames and passwords from unauthorized access.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-563 can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-563. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-563 has 5 HDD slots, and it supports the following array types:

  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-563 network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


We will be happy to answer your questions!

Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-563, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What is iSCSI and how does it differ from other storage protocols?

    iSCSI (Internet Small Computer System Interface) is a storage protocol that allows block-level storage data to be transported over an IP network. It enables the connection and communication between servers and storage devices over a TCP/IP network, typically Ethernet.

    iSCSI differs from other storage protocols in several ways:

    1. Transport: iSCSI uses TCP/IP as its transport protocol, which is widely used and supported in networking infrastructure. This allows iSCSI to leverage existing IP networks without the need for dedicated storage networks.
    2. Block-level access: iSCSI provides block-level access to storage devices, meaning it can access and transfer data at the disk block level. This allows for more efficient utilization of storage resources and enables features like volume management and file systems to be implemented at the server level.
    3. Distance: iSCSI enables storage access over long distances, as it uses IP networks that can span across geographical locations. This makes it suitable for remote storage and disaster recovery scenarios.
    4. Scalability: iSCSI supports multiple initiators (servers) connecting to multiple targets (storage devices), allowing for the creation of complex storage networks. It can scale to accommodate large numbers of servers and storage devices.
    5. Compatibility: iSCSI is compatible with existing Ethernet networks and can run over standard network interface cards (NICs). This makes it easier to integrate into existing IT infrastructure without requiring specialized hardware.
    6. Cost: Compared to other storage protocols like Fibre Channel, iSCSI is generally considered more cost-effective. It eliminates the need for dedicated storage networks and expensive Fibre Channel switches, resulting in lower infrastructure costs.

    Overall, iSCSI combines the flexibility and ubiquity of IP networks with block-level storage access, making it a popular choice for many organizations looking for a cost-effective and scalable storage solution.

  • How does iSCSI work and what are its advantages in a network storage environment?

    iSCSI (Internet Small Computer System Interface) is a protocol that allows SCSI (Small Computer System Interface) commands to be transmitted over an IP network. It enables the connection of storage devices over a network, providing block-level access to storage resources.

    Here's how iSCSI works:

    1. Initiator: The initiator is a client device (e.g., a server) that initiates the connection and sends SCSI commands to access storage resources.
    2. Target: The target is a storage device (e.g., a disk array) that responds to the initiator's requests and provides access to its storage resources.
    3. TCP/IP Network: The initiator and target communicate over an IP network using TCP/IP protocols. The iSCSI protocol encapsulates SCSI commands within TCP/IP packets for transmission.
    4. iSCSI Software Initiator: The initiator device requires iSCSI software to establish a connection with the target. This software acts as a driver and manages the iSCSI protocol, encapsulating SCSI commands into iSCSI packets.
    5. iSCSI Target Software: The target device also requires iSCSI target software to handle incoming iSCSI requests. This software receives iSCSI packets, extracts the encapsulated SCSI commands, and performs the requested storage operations.

    Advantages of iSCSI in a network storage environment:

    1. Cost-effective: iSCSI leverages existing IP networks, eliminating the need for dedicated Fibre Channel (FC) infrastructure. It allows organizations to use standard Ethernet networks, reducing the cost of implementation and maintenance.
    2. Flexibility: iSCSI enables storage consolidation and centralization, allowing multiple servers to access shared storage resources. It provides flexibility in managing and allocating storage capacity to different servers as per their requirements.
    3. Scalability: iSCSI supports the use of Ethernet networks, which can easily scale to accommodate increasing storage demands. It allows for the addition of more storage devices or servers without significant infrastructure changes.
    4. Ease of management: iSCSI simplifies storage management by providing a single interface to manage and allocate storage resources across the network. Administrators can easily configure and monitor storage devices using standard network management tools.
    5. Wide compatibility: iSCSI is compatible with various operating systems and storage devices, making it easier to integrate into existing infrastructure. It allows organizations to leverage their existing investments in storage systems and network infrastructure.

    Overall, iSCSI provides a cost-effective and flexible solution for network storage, allowing organizations to efficiently utilize and manage their storage resources.

  • Does the NAS QNAP Turbo Station TS-563 support iSCSI protocol for storage connectivity?

    Yes, the QNAP Turbo Station TS-563 does support the iSCSI protocol for storage connectivity.

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