How to recover data from QNAP Turbo Station TS-809 Pro / TS-809U-RP NAS

Contents

• Why can’t ordinary software tools restore files from RAID?
• How to take hard disks out of the NAS and connect them to a PC?
  • Restoring data with Hetman RAID Recovery
  • Safe recovery from disk images
  • Where are user’s files stored?
  • Comparison of software for RAID recovery

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can storage tiering or caching strategies impact data availability and potential loss on NAS QNAP Turbo Station TS-809 Pro / TS-809U-RP devices?

Storage tiering and caching strategies can have a significant impact on data availability and potential loss on NAS QNAP Turbo Station TS-809 Pro / TS-809U-RP devices. Here are a few ways these strategies can affect data:

1. Improved Data Availability: Storage tiering allows you to prioritize data based on its importance or frequency of access. By migrating frequently accessed or critical data to faster storage tiers such as SSDs, you can significantly improve data availability and reduce latency. This ensures that important data is readily accessible and reduces the risk of potential loss due to delayed access.
2. Enhanced Performance: Caching strategies, such as using SSDs as a read or write cache, can greatly enhance the performance of NAS devices. By caching frequently accessed data in high-speed storage, the NAS can deliver faster response times and reduce the load on the underlying storage infrastructure. This improves data availability by reducing the time required to access and retrieve data.
3. Data Loss Mitigation: While storage tiering and caching strategies can improve performance and data availability, they also introduce potential risks. If not properly configured or managed, there is a risk of data loss or corruption. For example, if a caching strategy is implemented without proper redundancy or backup mechanisms, a failure in the cache can result in data loss. It is crucial to ensure that appropriate backup and redundancy measures are in place to mitigate these risks.
4. Capacity Planning: Storage tiering and caching strategies can impact the overall capacity planning of NAS devices. By allocating different storage tiers based on data importance, you can optimize storage utilization and reduce costs. However, improper planning or insufficient capacity allocation can lead to data unavailability or loss. It is essential to carefully analyze data access patterns and allocate storage tiers accordingly to ensure sufficient capacity and avoid potential data loss.

Overall, storage tiering and caching strategies can significantly improve data availability and performance on NAS QNAP Turbo Station TS-809 Pro / TS-809U-RP devices. However, it is crucial to implement these strategies with caution, ensuring proper redundancy, backup mechanisms, and capacity planning to mitigate the risks of data loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-809 Pro / TS-809U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

1. Turn off the storage and disconnect it from the power supply.

   WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

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   How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-809 Pro / TS-809U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

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How to recover data from a QNAP

Turbo Station TS-809 Pro / TS-809U-RP has 8 HDD slots, and it supports the following array types:

• RAID 50;
• RAID 60;
• RAID 5;
• RAID 6;
• RAID 10;
• RAID 0;
• RAID 1;
• JBOD;

NAS supports:

• ZFS;
• EXT4;
• EXT3;
• exFAT;
• FAT32 (External Disk Only);
• NTFS (External Disk Only);
• HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

• Overwriting during the recovery process;
• Loss resulting from bad sectors;
• User mistakes.

To create an image, do the following:

1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

   

4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

   

Where are user’s files stored?

The QNAP Turbo Station TS-809 Pro / TS-809U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery