How to recover data from QNAP Turbo Station TS-853U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-853U-RP

QNAP Turbo Station TS-853U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-853U-RP.

How to recover data from NAS QNAP Turbo Station TS-853U-RP

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

How can data be recovered from a NAS QNAP Turbo Station TS-853U-RP device after a malfunction or data loss event?

To recover data from a NAS QNAP Turbo Station TS-853U-RP device after a malfunction or data loss event, you can follow these steps:

  1. Identify the cause of the malfunction: Determine if the issue is due to a hardware failure, software corruption, or accidental data deletion. This will help you choose the appropriate recovery method.
  2. Contact technical support: Reach out to QNAP technical support for assistance. They may be able to guide you through the recovery process or provide specific instructions based on the issue you are facing.
  3. Check the device status: If the device is still accessible and functional, log in to the QNAP web interface and check the device status. Look for any error messages or warnings that could indicate the cause of the data loss.
  4. Restore from backups: If you have regular backups of your data, you can restore the lost files from these backups. QNAP NAS devices often have built-in backup features that allow you to schedule regular backups to external storage or cloud services.
  5. Use data recovery software: If the data loss is due to accidental deletion or software corruption, you can try using data recovery software. Connect the NAS drives to a computer and use a reliable data recovery tool specifically designed for NAS devices. These tools can scan the drives for deleted or lost files and help you recover them.
  6. Contact professional data recovery services: If the data loss is due to a hardware failure, such as a failed drive or RAID array, it is recommended to contact professional data recovery services. These experts have specialized tools and techniques to recover data from faulty NAS devices. However, keep in mind that professional data recovery services can be expensive.
  7. Prevent further data loss: After recovering the data or during the recovery process, it is crucial to prevent further data loss. Ensure you have a reliable backup strategy in place, regularly update the firmware of your NAS device, and take necessary precautions to protect your data from future incidents.

Note: It is always recommended to consult with QNAP technical support or a professional data recovery service before attempting any recovery methods to avoid further data damage or loss.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-853U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-853U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-853U-RP has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-853U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes


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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-853U-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.


Questions and answers

  • What are the key features of the NAS QNAP Turbo Station TS-853U-RP that make it suitable for use as a media center?

    The NAS QNAP Turbo Station TS-853U-RP has several key features that make it suitable for use as a media center:

    1. High storage capacity: The TS-853U-RP supports up to 8 hard drives, allowing for ample storage space to store large media files such as movies, TV shows, and music.
    2. Powerful hardware: It is equipped with a quad-core Intel processor and up to 8GB of RAM, ensuring smooth and fast performance when streaming media content.
    3. 4K media playback: The TS-853U-RP supports 4K Ultra HD media playback, allowing you to enjoy high-quality video content on compatible displays.
    4. HDMI output: It has an HDMI output, enabling direct connection to a TV or monitor, transforming it into a media player.
    5. Plex Media Server support: The NAS is compatible with the Plex Media Server app, which allows you to organize and stream your media library to various devices, including smart TVs, gaming consoles, and mobile devices.
    6. DLNA support: It supports DLNA (Digital Living Network Alliance), making it easy to stream media to DLNA-certified devices, such as smart TVs and game consoles.
    7. Transcoding capabilities: The TS-853U-RP has transcoding capabilities, allowing it to convert media files into different formats and resolutions, ensuring smooth playback on different devices.
    8. Mobile access: QNAP's mobile apps, such as Qfile, Qmusic, and Qvideo, enable you to access and stream media files stored on the NAS from your mobile devices, making it convenient to enjoy your media library on the go.

    Overall, the high storage capacity, powerful hardware, 4K media playback, and support for popular media streaming apps make the NAS QNAP Turbo Station TS-853U-RP a suitable choice for use as a media center.

  • Can the NAS QNAP Turbo Station TS-853U-RP support popular media formats and streaming services for seamless media playback?

    Yes, the NAS QNAP Turbo Station TS-853U-RP supports popular media formats and streaming services for seamless media playback. It has a built-in media server that supports various media formats such as MP4, MKV, AVI, and more. Additionally, it is compatible with popular streaming services like Plex, Emby, and Jellyfin, allowing you to stream your media content to various devices seamlessly.

  • Are there any limitations or considerations to keep in mind when using the NAS QNAP Turbo Station TS-853U-RP as a media center, such as storage capacity or compatibility with media devices?

    When using the QNAP Turbo Station TS-853U-RP as a media center, there are a few limitations and considerations to keep in mind:

    1. Storage Capacity: The TS-853U-RP comes with a certain amount of storage capacity, but it can be expanded by adding additional hard drives or using external storage devices. The maximum storage capacity will depend on the number and size of hard drives you install.
    2. Compatibility with Media Devices: The TS-853U-RP supports various media streaming protocols such as DLNA, AirPlay, and Chromecast. However, it is essential to ensure that your media devices support these protocols for seamless streaming. Some older or less common devices may not be compatible.
    3. Network Bandwidth: Streaming media requires a significant amount of network bandwidth, especially for high-definition content. Make sure your network infrastructure, including routers and switches, can handle the bandwidth requirements to avoid buffering or lag during playback.
    4. Transcoding Limitations: The TS-853U-RP can transcode media files on-the-fly to ensure compatibility with different devices. However, transcoding high-definition content can be resource-intensive and may require a powerful processor and sufficient memory. Check the specifications of the TS-853U-RP to ensure it can handle the transcoding requirements of your media files.
    5. File Format Compatibility: The TS-853U-RP supports a wide range of file formats, but there may be some uncommon or proprietary formats that are not supported. It is recommended to check the QNAP website or user manual for the list of supported file formats to ensure compatibility with your media library.
    6. User Interface and Ease of Use: The QNAP NAS devices have a user-friendly interface, but setting up and configuring the media center functionality may require some technical knowledge. Familiarize yourself with the QNAP operating system and its features to make the most out of your media center setup.

    Overall, the TS-853U-RP is a powerful NAS device that can serve as a media center. However, it is crucial to consider these limitations and requirements to ensure a smooth and enjoyable media streaming experience.

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