How to recover data from QNAP Turbo Station TS-870U-RP NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-870U-RP
Data Recovery Tool

QNAP Turbo Station TS-870U-RP NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-870U-RP.

How to recover data from NAS QNAP Turbo Station TS-870U-RP

RAID Recovery™ 2.6
Recover data from damaged RAID arrays inaccessible from a computer.
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Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Are there any known limitations or performance bottlenecks that can increase data loss risks for NAS QNAP Turbo Station TS-870U-RP devices?

There are a few known limitations and performance bottlenecks that can potentially increase data loss risks for NAS QNAP Turbo Station TS-870U-RP devices. Some of these include:

  1. RAID Rebuild: During a RAID rebuild process, which is required when replacing a failed hard drive, the system is vulnerable to data loss. If another drive fails or encounters errors during the rebuild, it can result in data loss or corruption.
  2. Network Bandwidth: The performance of the NAS device heavily relies on the available network bandwidth. If the network infrastructure is not capable of providing sufficient bandwidth, it can lead to slower data transfers and potential data loss if the system is unable to keep up with the incoming data.
  3. Hardware Failures: Like any other hardware device, the NAS QNAP Turbo Station TS-870U-RP is susceptible to hardware failures. This includes failures of hard drives, power supplies, fans, or other components. Such failures can result in data loss if not addressed promptly.
  4. Insufficient Backup Strategy: If the NAS device is not configured with an appropriate backup strategy, it increases the risk of data loss. Relying solely on the NAS for data storage without having regular backups to an offsite location or cloud storage can be risky.
  5. Firmware or Software Issues: Bugs, vulnerabilities, or compatibility issues in the firmware or software of the NAS device can potentially lead to data loss. It is important to keep the firmware and software up to date to mitigate such risks.

To minimize these risks and ensure data protection, it is recommended to implement a comprehensive backup strategy, regularly update firmware and software, monitor the health of the hardware components, and ensure a reliable network infrastructure.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-870U-RP can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-870U-RP. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-870U-RP has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu Tools – Save Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard

  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-870U-RP network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-870U-RP, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key benefits of adding an additional hard drive to a QNAP Turbo Station TS-870U-RP NAS?

    There are several key benefits of adding an additional hard drive to a QNAP Turbo Station TS-870U-RP NAS:

    1. Increased Storage Capacity: By adding an additional hard drive, you can expand the overall storage capacity of your NAS. This is especially useful if you are running out of space and need more room to store your files, documents, media, and backups.
    2. Data Redundancy and Protection: With an additional hard drive, you can set up RAID configurations such as RAID 1 or RAID 5, which provide data redundancy and protection against drive failure. This means that if one drive fails, your data will still be safe and accessible from the remaining drives.
    3. Improved Performance: Adding more hard drives to your NAS can also improve performance, especially when configured in RAID arrays. RAID configurations can distribute data across multiple drives, allowing for faster read and write speeds.
    4. Flexibility and Scalability: The addition of an extra hard drive provides flexibility and scalability to your NAS setup. You can easily add more drives as your storage needs grow, without the need to replace the entire NAS unit.
    5. Easy Backup and Recovery: With an additional hard drive, you can set up automatic backups of your important data. This ensures that your files are regularly backed up and can be easily restored in case of accidental deletion, data corruption, or hardware failure.
    6. Separation of Data: By adding another hard drive, you can separate your data into different volumes or storage pools. This can help with organization and management of your files, allowing you to keep different types of data separate for easier access and backup.
    7. Increased Reliability: Adding more hard drives can increase the overall reliability of your NAS. With RAID configurations, your data is spread across multiple drives, reducing the risk of data loss due to a single drive failure.
    8. Hot-Swapping and Maintenance: Some NAS models, including the QNAP Turbo Station TS-870U-RP, support hot-swapping of hard drives. This means that you can replace or upgrade drives without shutting down the NAS, ensuring continuous operation and minimizing downtime during maintenance or upgrades.
  • What factors should be considered when selecting an additional hard drive for the QNAP Turbo Station TS-870U-RP NAS?

    When selecting an additional hard drive for the QNAP Turbo Station TS-870U-RP NAS, several factors should be considered:

    1. Compatibility: Ensure that the hard drive is compatible with the QNAP NAS. Check the QNAP website or user manual for a list of supported hard drives.
    2. Capacity: Determine the required storage capacity based on your needs. Consider the amount of data you plan to store and any future growth requirements.
    3. Drive Type: Choose between HDD (Hard Disk Drive) and SSD (Solid State Drive) based on your performance and budget requirements. HDDs offer higher storage capacity at a lower cost, while SSDs provide faster data access speeds.
    4. RAID Configuration: If you plan to use RAID (Redundant Array of Independent Disks) for data redundancy or performance, ensure that the selected hard drive is suitable for the desired RAID level.
    5. Speed and Performance: Consider the rotational speed (RPM) of the hard drive for optimal performance. Higher RPM drives offer faster data transfer rates.
    6. Cache Size: Larger cache sizes can improve read and write speeds. Consider a hard drive with a larger cache if performance is a priority.
    7. Warranty and Reliability: Check the warranty period and reliability ratings of the hard drive. Opt for drives with longer warranties and a good track record for reliability.
    8. Power Consumption: Consider the power requirements of the hard drive to ensure compatibility with the NAS and to minimize energy consumption.
    9. Budget: Determine your budget for the additional hard drive. Compare prices and features to find the best value for your needs.
    10. Brand and Reviews: Research and read reviews about different hard drive brands to ensure quality and reliability. Consider reputable brands with positive customer feedback.

    It is recommended to consult the QNAP website or seek advice from QNAP support for specific recommendations and compatibility information for the TS-870U-RP NAS model.

  • How can the additional hard drive be properly installed and configured in the QNAP Turbo Station TS-870U-RP NAS for optimal performance and data storage?

    To properly install and configure an additional hard drive in the QNAP Turbo Station TS-870U-RP NAS for optimal performance and data storage, follow these steps:

    1. Check compatibility: Ensure that the new hard drive is compatible with the QNAP NAS and meets the required specifications.
    2. Power off the NAS: Before installing or removing any hard drives, it is important to power off the NAS to prevent any potential data loss or damage.
    3. Open the NAS enclosure: Remove the screws or latches that secure the NAS enclosure, and carefully open it to access the drive bays.
    4. Select the drive bay: Choose an available drive bay to install the new hard drive. Most NAS models have hot-swappable drive bays, allowing you to add or remove drives without turning off the NAS.
    5. Connect the hard drive: Connect the SATA data and power cables to the new hard drive. Ensure that the connections are secure.
    6. Insert the hard drive: Carefully slide the hard drive into the selected drive bay until it is firmly seated. If there are any screws or latches to secure the drive, use them accordingly.
    7. Power on the NAS: Once the hard drive is securely installed, close the NAS enclosure and power on the NAS.
    8. Access the NAS administration interface: Open a web browser and enter the IP address of the NAS to access its administration interface.
    9. Configure the hard drive: In the NAS administration interface, go to the "Storage & Snapshots" or "Storage Manager" section and locate the newly installed hard drive. Follow the on-screen instructions to initialize and format the drive.
    10. Set up RAID or storage pool: If you want to use the new hard drive for data redundancy or performance improvement, configure RAID or a storage pool. This can be done in the "Storage & Snapshots" or "Storage Manager" section of the NAS administration interface.
    11. Optimize settings: Configure any additional settings, such as enabling SMART (Self-Monitoring, Analysis, and Reporting Technology) for monitoring the health of the hard drive or enabling cache acceleration for improved performance.
    12. Test and monitor: After the configuration is complete, run performance tests and monitor the NAS to ensure optimal performance and reliability.

    By following these steps, you can properly install and configure an additional hard drive in the QNAP Turbo Station TS-870U-RP NAS for optimal performance and data storage.
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