How to recover data from QNAP Turbo Station TS-873AeU NAS

Is your network drive gone, and you are wondering what to do? Has a RAID system crashed, and your files are no longer accessible? Does your device display an error while booting? Have you accidentally rebuilt your RAID system? Are several hard disks out of order?

How to recover data from NAS QNAP Turbo Station TS-873AeU

QNAP Turbo Station TS-873AeU NAS Data Recovery in 2024

In this step-by-step tutorial, we’ll show you how to rebuild your RAID and recover data from Turbo Station TS-873AeU.

How to recover data from NAS QNAP Turbo Station TS-873AeU

Recover data from damaged RAID arrays inaccessible from a computer.

Why can’t ordinary software tools restore files from RAID?

Conventional hard disks keep user’s data by writing it to their surface in a consecutive way, and this is how an entire file is stored on a single hard disk. However, when data is written to a RAID system, a file is divided into several parts. Then these parts are written consecutively to all hard disks within such array. The size of such parts may range from 2 KB to 2 MB, so each file is stored on several hard disks at the same time.

Such approach helps to speed up read and write operations, and it is evident that saving two parts of a file having the size of 1 GB to two hard disks simultaneously is much faster than saving the same 1 GB of data to one hard disk. However, this peculiarity makes file recovery more complicated.

Various RAID levels store information in different ways. Additionally, manufacturers like QNAP also introduce some modifications to this process, and that is why data can be written to hard disk in a wide variety of ways.

Is there a risk of data loss if a NAS QNAP Turbo Station TS-873AeU device is physically damaged or stolen?

Yes, there is a risk of data loss if a NAS QNAP Turbo Station TS-873AeU device is physically damaged or stolen. If the device is damaged, the hard drives inside may become inaccessible, resulting in potential data loss. Similarly, if the device is stolen, the data stored on the NAS can be compromised.

To mitigate this risk, it is recommended to regularly backup the data from the NAS to an off-site location or cloud storage. This ensures that even if the NAS device is damaged or stolen, the data can still be recovered from the backup. Additionally, implementing security measures such as encryption and strong passwords can help protect the data stored on the NAS in case of theft.

How to take hard disks out of the NAS and connect them to a PC?

Although NAS Turbo Station TS-873AeU can be accessed over the network, you still need to take the hard disks out of the storage device and connect them to a Windows computer. Only in this case will the software be able to scan them properly. Here is what you should do:

  1. Turn off the storage and disconnect it from the power supply.

    WARNING! Before you start taking hard disks out of your NAS device, read the manual carefully. Incorrect actions may damage your network-attached storage and/or the hard disks within the RAID system.

  2. Take the hard disks out of the NAS one by one, carefully removing them from their slots. Remember that the disks are extremely vulnerable: hitting or dropping them may result in serious physical damage.

  3. Make sure to mark each hard disk in accordance with how they were installed inside the NAS.

  4. Remove the hard disks and connect them to the computer. In this video, we have explored what ports are used to connect hard disks, and what to do if there are not enough ports or connectors.

    Go to view
    How to Order Remote Data Recovery

    How to Order Remote Data Recovery

Restoring data with Hetman RAID Recovery

Hetman Raid Recovery

This program recovers data from damaged RAID arrays and is fully compatible with QNAP Turbo Station TS-873AeU. The hard disks that make up the RAID contain technical information about the algorithm used to save files. When launched, Hetman RAID Recovery reads this information and puts the damaged array together. Then you can open the disk and save your files. Also, you can recover the files accidentally deleted from the network drive.

Go to view
How to recover data from a QNAP

How to recover data from a QNAP

Turbo Station TS-873AeU has 8 HDD slots, and it supports the following array types:

  • RAID 50;
  • RAID 60;
  • RAID 5;
  • RAID 6;
  • RAID 10;
  • RAID 0;
  • RAID 1;
  • JBOD;

NAS supports:

  • ZFS;
  • EXT4;
  • EXT3;
  • exFAT;
  • FAT32 (External Disk Only);
  • NTFS (External Disk Only);
  • HFS+ (External Disk Read Only);

Safe recovery from disk images

This utility lets you save an entire copy of the disk to file and then work with this image instead of the actual disk. Such feature helps to protect data on the disk from:

  • Overwriting during the recovery process;
  • Loss resulting from bad sectors;
  • User mistakes.

To create an image, do the following:

  1. Make sure that you have enough free space to save the image. The image file size usually equals the disk size.

  2. Select the disk in the main window, and choose from the menu ToolsSave Disk. You can select multiple disks to be saved.

  3. When the image creation wizard starts, you can choose to save the entire disk or select only a part of it. Specify the parameters and click Next.

    Hetman Raid Recovery: Image Creation Wizard
  4. At this stage, you need to choose a directory where to save the image. Choose any disk connected to this PC, or save the image by FTP.

    Hetman Raid Recovery: hoose any disk connected to this PC, or save the image by FTP

Where are user’s files stored?

The QNAP Turbo Station TS-873AeU network-attached storage keeps QTS (QuTS hero) operating system files on a separate RAID 1 (mirrored) array. Usually, all NAS systems create several volumes on every hard disk, and the first of them takes up to 2 Gb of space. This is where operating system files are stored. Other volumes are united into a RAID array where user’s data is written.

Comparison of software for RAID recovery

Product Operating system License type RAID controller support Supported file systems Virtual RAID controller support Data recovery from damaged RAID File preview
Hetman RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
DiskInternals RAID Recovery Windows Paid Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
R-Studio Windows, Mac, Linux Paid Yes, over 200 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
UFS Explorer RAID Recovery Windows, Mac, Linux Paid Yes, over 1,000 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes
EaseUS Data Recovery Windows Paid Yes, over 20 controllers FAT, NTFS, Ext2/3/4, HFS+ No Yes Yes
ReclaiMe Free RAID Recovery Windows Free Yes, over 100 controllers FAT, NTFS, Ext2/3/4, HFS+ Yes Yes Yes

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Comments (1)

  • Hetman Software: Data Recovery
    Hetman Software: Data Recovery 9.08.2022 12:31 #
    If you want to ask a question about data recovery, from NAS Turbo Station TS-873AeU, feel free to leave a comment!
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Vladimir Artiukh

Author: Vladimir Artiukh, Technical Writer

Vladimir Artiukh is a technical writer for Hetman Software, as well as the voice and face of their English-speaking YouTube channel, Hetman Software: Data Recovery for Windows. He handles tutorials, how-tos, and detailed reviews on how the company’s tools work with all kinds of data storage devices.

Oleg Afonin

Editor: Oleg Afonin, Technical Writer

Oleg Afonin is an expert in mobile forensics, data recovery and computer systems. He often attends large data security conferences, and writes several blogs for such resources as xaker.ru, Elcomsoft and Habr. In addition to his online activities, Oleg’s articles are also published in professional magazines. Also, Oleg Afonin is the co-author of a well-known book, Mobile Forensics - Advanced Investigative Strategies.

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Questions and answers

  • What are the key benefits of adding an additional hard drive to the QNAP Turbo Station TS-873AeU NAS?

    Adding an additional hard drive to the QNAP Turbo Station TS-873AeU NAS offers several key benefits, including:

    1. Increased storage capacity: By adding an extra hard drive, you can expand the overall storage capacity of the NAS. This is particularly useful if you have a growing amount of data that needs to be stored and accessed.
    2. Redundancy and data protection: With an additional hard drive, you can set up various RAID configurations such as RAID 1 (mirroring) or RAID 5 (striping with parity) to protect your data from drive failures. If one drive fails, the data can be rebuilt or recovered from the other drives.
    3. Improved performance: By using multiple hard drives, you can configure the NAS to utilize features like RAID 0 (striping) to improve read and write speeds. This is especially beneficial for tasks that require high data transfer rates, such as media streaming or large file transfers.
    4. Easy data management: The additional hard drive can be used for specific purposes like backup, archiving, or separating different types of data. This allows for better organization and management of your files, making it easier to locate and access data when needed.
    5. Scalability and future-proofing: The ability to add more hard drives to the NAS provides scalability, allowing you to expand the storage capacity as your needs grow. This future-proofing ensures that you won't run out of storage space quickly and can accommodate the increasing demands of your data storage requirements.
    6. Flexibility and versatility: Having an additional hard drive gives you the flexibility to use it for various purposes, such as creating a separate storage pool for different user groups or applications. This versatility allows you to customize the NAS to suit your specific needs and optimize its performance.

    Overall, adding an extra hard drive to the QNAP Turbo Station TS-873AeU NAS enhances its storage capacity, data protection, performance, and flexibility, providing a more robust and efficient storage solution.

  • What factors should be considered when selecting an additional hard drive for the QNAP Turbo Station TS-873AeU NAS?

    When selecting an additional hard drive for the QNAP Turbo Station TS-873AeU NAS, the following factors should be considered:

    1. Compatibility: Ensure that the hard drive is compatible with the QNAP Turbo Station TS-873AeU NAS. Check the NAS manufacturer's website or documentation for a list of compatible hard drives.
    2. Capacity: Determine the storage capacity required based on your needs. Consider factors such as the amount of data you plan to store and the expected growth of your storage needs.
    3. Drive Type: Choose between traditional hard disk drives (HDD) or solid-state drives (SSD). HDDs are more cost-effective for larger storage capacities, while SSDs offer faster performance and are more durable but come at a higher price per gigabyte.
    4. Speed and Performance: Consider the rotational speed (RPM) of the hard drive. Higher RPM drives generally offer faster data transfer rates and better performance. However, SSDs provide significantly faster performance compared to traditional HDDs.
    5. RAID Configuration: If you plan to use the additional hard drive in a RAID configuration, ensure that it is compatible with the RAID level you intend to use. Different RAID levels have specific requirements for drive compatibility and capacities.
    6. Budget: Consider your budget for the additional hard drive. SSDs generally cost more than HDDs, so determine the balance between performance and cost that suits your needs.
    7. Reliability and Warranty: Look for hard drives from reputable manufacturers known for their reliability. Check the warranty period offered by the manufacturer, as longer warranties often indicate greater confidence in the drive's reliability.
    8. Power Consumption: Consider the power consumption of the hard drive, especially if you plan to have multiple drives in the NAS. Lower power consumption can help reduce overall energy costs.
    9. Noise and Heat: Pay attention to the noise and heat generated by the hard drive. Some drives are designed to be quieter and produce less heat, which can be beneficial in a NAS system.
    10. Future Expansion: If you plan to expand your NAS storage in the future, consider the availability and compatibility of additional hard drives for your chosen model.

    It is advisable to consult the QNAP Turbo Station TS-873AeU NAS documentation or reach out to the manufacturer's support for specific recommendations and guidelines regarding compatible hard drives.

  • How does the process of adding an additional hard drive to the QNAP Turbo Station TS-873AeU NAS differ from the initial setup and configuration?

    The process of adding an additional hard drive to the QNAP Turbo Station TS-873AeU NAS differs from the initial setup and configuration in a few ways:

    1. Compatibility: When adding an additional hard drive, you need to ensure that it is compatible with your QNAP NAS model. Check the QNAP website or user manual for a list of supported hard drives.
    2. RAID Configuration: If you are using a RAID configuration (such as RAID 1, RAID 5, or RAID 6), you will need to configure the new hard drive to be part of the existing RAID array. This can usually be done through the QNAP NAS management interface.
    3. Expansion Unit: If your QNAP NAS supports expansion units, you may need to connect the additional hard drive to the expansion unit rather than directly to the NAS. The process of adding the hard drive to the expansion unit may vary depending on the model.
    4. Formatting and Initialization: Once the hard drive is physically connected, you will need to format and initialize it. This can usually be done through the QNAP NAS management interface. Formatting will erase all data on the new hard drive, so ensure you have a backup if necessary.
    5. Storage Pool and Volume: After formatting, you may need to create a new storage pool and volume to make use of the additional hard drive. This will involve selecting the hard drive and configuring the desired settings, such as RAID type, file system, and capacity allocation.
    6. Data Migration: If you want to move existing data to the new hard drive, you can use QNAP's built-in data migration tools to transfer files and folders from one drive to another.

    It is important to follow the specific instructions provided by QNAP for your particular model to ensure a successful addition of the additional hard drive.

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